Deana is a literal angel in human form. She navigated me through every step of my insurance plan down to the letter & helped me cancel my old policy. She has me locked in at $242.24 & i couldn't be ha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Paul was great at assisting with all my needs. Personable + Professional>> GREAT combo! I'm happy I allowed myself to take a chance and receive some assistance with finding my newest insurance policy.... Voir plus
L'entreprise a répondu
I've got 3 DUI's and despite the black mark on my name, I was treated with the utmost respect and dignity. The agent went out of her way to find discounts for me and make me feel like a valued custome... Voir plus
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When i first got my insurance policy with this company they were asking for a lot of information and, I feel like it's to much. They finally excepted my information after I sent 4 different proofs of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Serenity Insurance is a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Serenity will shop around so you don't have to. We have been the SR-22 specialists for over 25 years.
Écrit par l'entreprise
Coordonnées de contact
125 S Stevens St Suite 500, 99201, Spokane, Etats-Unis
- 800-774-0520
- info@serenitygroup.com
- serenitygroup.com
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Serenity Insurance
We're sorry to hear you're not happy with your rate. Please reach out at your renewal and we'd be glad to shop around more to see if we can find you something less expensive at that time. Thanks,
Honest
Honest, friendly, straight to the point, got me the coverage I needed that I couldn't find anywhere else to get my license back. I am grateful thank you Paul.
9 avril 2026
Réponse de Serenity Insurance
Thanks for the great review!
Reasonable price and efficient service
3 avril 2026
Réponse de Serenity Insurance
Thanks for the great review!
They lied too start with just to get my…
They lied too start with just to get my money!That guy out in co Lane Washington lied to me. My price went up $3000 after it all said and done after they were reviewed it never use them.
7 octobre 2025
Réponse de Serenity Insurance
We're truly sorry to hear your price went up. There's always a reason for increases, like missing documentation or loss of discounts. If you haven't looked into it already I urge you to reach out to us or the carrier to find out what happened and see if there's something that can be done to fix it. Thank you,
Réponse de Serenity Insurance
Thanks for the great review!
I'm blessed with the best customer…
I'm blessed with the best customer service I had with the ladies that knew I was a mom and have been LIED to about my record. It's why I'll always give credit to the HONEST employees that DESERVE it. I'm a single mom and anyone that will LIE to make a few bucks is taking food out of my kids mouth. They'll have to live with that and it's why I thank God that there are still HONEST people out here.
18 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
the gentlemen that did my policy was…
the gentlemen that did my policy was really great im computer illiterate .and he went above and beyond helping me he was extremely patient with me .please dont change a thing
18 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
Lady on the phone was super friendly…
Lady on the phone was super friendly and made buying insurance quick and simple. Also answered all my questions knowledgebly.
25 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
It was quick efficient and on point I…
It was quick efficient and on point I greatly appreciate it very much I'm happy with this opportunity.
1 avril 2026
Réponse de Serenity Insurance
Thanks for the great review!
So I needed to get an SR-22 because I…
So I needed to get an SR-22 because I received a No Insurance ticket here in kansas.
Anywho's, the lady that helped me her name is Kim. Kim, you went above & beyond getting me squared away & set up with my policy. The very best. She was so patient and explained things I couldn't understand. She also answered all my questions and concerns. Thanks Kim
20 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
Appreciate there services
Thanks for there support an coverage and always looking for great plans
1 avril 2026
Réponse de Serenity Insurance
Thanks for the great review!
Helpful staff
The lady that I dealt with was very helpful and actually ended up saving money every month with my insurance. Thank you
27 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
It was very easy to follow the instructions…
It was very easy to follow the directions the agent was very knowledgeable & help full I was very satisfied
27 mars 2026
Réponse de Serenity Insurance
Thanks for the great review!
Straight up and honest
Straight up and honest, covered all of the policeys , even faced over to b, m, v same day thanks
3/14/26
13 mars 2026
Réponse de Serenity Insurance
Thanks!
I had a very positive experience with…
I had a very positive experience with Serenity. They gote what I needed with out trying to up sell me.
3 février 2026
Avis spontané
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Agents are extremely helpful and they make sure u know they have ur best interest at heart
It was absolutely great they found me the best policy and at a great price
12 mars 2026
Réponse de Serenity Insurance
That's great to hear, thanks for taking the time to let us know!
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