SDTSI is a true blessing for those folk who have limited resources for the formal training of their [future] Service Dog. Being able to modify training schedules as life occurrences arise is truly a... Voir plus
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Lisez les avis des autres
My experience with this company has been amazing overall, it helped train both me and my dog Arya to understand eachother at another level. The course gave great details an how to train your own servi... Voir plus
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I had a very positive experience with Service Dog Training School while completing the Certified Intensive Psychiatric Service Dog Training Course with my dog, Macallan. What I appreciated most abou... Voir plus
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Update: After a few days and 5 emails, asking for a supervisor, the next day they provided a refund. I would have given them a 5 if it hadn’t taken 5 emails before this happened. Previous review... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Service Dog Training School International（SDTSI）is run by a team of highly qualified and certified dog trainers, covering the whole of North America, Europa and Asia Pacific. We have been helping people with disabilities to train their own dog to become a qualified service animal and working dog since 2015.
Coordonnées de contact
4,8
Excellent
391 avis
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A répondu à 100 % de ses avis négatifs
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False Claims and Hidden Fees
In the beginning, I was simply looking for some paperwork to carry when needed — my dog is already fully trained. I purchased an online “Psychiatric Service Dog Training & Certification” course that the company presents as a legitimate way to certify a service dog in the U.S. The course was advertised as a full training program, but what I actually received was a set of DIY written materials and basic videos — no formal evaluation, no live instruction, minimum trainer involvement.
Despite that, the company issued an official-looking certificate claiming my dog completed “120 hours of training.” This is completely false. I finished the entire course in just a few hours over 4 days. If she hadn't been trained, this course would not have provided any value.
The ~$400 price for this “training” is already double what other companies charge for similar DIY programs, and the Service Dog ID card is not included. They upsell a separate “Service Dog ID Kit,” advertised as optional, but the card they issue has an expiration date and automatically enrolls you in a yearly renewal — which they vaguely claim is “required by the regulations”, with no reference to which regulations (this is 100% false in the US where they also operate -- no such requirement exists by law -- ADA reference: ada.gov). After I challenged them, they suddenly offered a “free 20-year card,” proving the expiration was arbitrary and used solely as a pressure tactic.
When I asked for a refund due to clear misrepresentation, they refused and pointed to a “no refund after completion” policy. However, refund policies do not override consumer protection laws when the product is deceptive, contains false claims, or is sold under misleading pretenses.
I am already following the official reporting routes (FTC, state consumer protection office, etc.), but I’m sharing my experience here so others can avoid being misled in the same way.
28 octobre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Hello Rafaela,
Thank you for your review!
Our team has thoroughly reviewed the concerns you highlighted and also your communication with our team member. We’d like to address all the issues you mentioned in your review and ensure there is no misunderstanding.
Our training programs are absolutely legitimate and not only presented as such. Regardless of location, service and assistance dogs are expected to have excellent manners in public, respond reliably to obedience cues, and perform specific tasks that benefit their handler. With that said, our service dog courses cover all essential components of service dog training to ensure dogs are properly prepared and can work seamlessly with their handlers as a reliable team.
Our service dog programs are created by our trainers and provide comprehensive information, clear step-by-step guidance, and short animated videos for the practical tasks. They are specifically designed to accommodate the needs of individuals with little to no training experience.
We assess each team's performance and review all the submitted assignments, both theoretical and practical, before issuing a certificate.
While annual recertification is not legally required in the US, periodic reviews every 12 to 24 months are strongly recommended.
These reviews help ensure that:
- The dog continues to perform its trained tasks reliably.
- Behavior remains safe and appropriate in public.
- Health and welfare standards are maintained.
Reviews may also be advised if the dog’s role or the handler’s needs change significantly.
You clearly stated that your dog was already well-trained before enrolling in our program, which explains why you were able to finish the program within four days.
Our prices are among the most affordable on the market, considering the value we offer-access to well-structured, flexible, self-paced programs with full tutor support not only during the training but also after completing the program.
We do offer separate ID Kits for handlers who want to be extra covered in public. These are entirely optional, as clearly written on our website and confirmed by our team member.
The certificate, as proof of training, is valid for a lifetime and does not need to be renewed. However, ID documents serve for identification purposes, and similar to personal IDs, they need to be updated regularly.
As stated on our website, the Americans with Disabilities Act (ADA) does not require service dogs to wear identification. This is entirely optional, and many handlers prefer to carry ID documents for their service dogs as additional proof when seeking accommodations.
Additionally, our team member specifically offered to cancel your subscription for an ID Kit right after placing an order to ensure you wouldn’t receive any renewal notifications or be charged next year:
“However, you can cancel the subscription using the order email immediately after the order is confirmed. If you want, I can cancel the subscription for you after you place the order and send you a confirmation.”
Our Refund policy is clearly listed on the website so that individuals can review it before enrolling in our program.
All the products and services we offer are entirely legitimate, and all relevant information is clearly presented on our website.
We encourage you to take your time to review it carefully to ensure full understanding before drawing conclusions!
SDTSI team
Professional, compassionate, and life-changing
I’ve recently completed two courses with SDTSI for my Labradors, Raven and Mia, and I can genuinely say this has been one of the most rewarding experiences I’ve had as a dog owner and handler.
The program is well structured - practical, evidence-based, and easy to follow even with a busy professional schedule. What impressed me most was the school’s balance of professionalism and empathy: the lessons focus not only on technical training but on building a deep, trusting bond between handler and dog.
My dogs were already well-trained and responsive, but the course helped us formalize our teamwork and gave us the official certification and confidence to navigate public settings more smoothly. The support team, especially Dani, has been exceptional - responsive, knowledgeable, and genuinely caring. They went above and beyond to help with travel guidance and logistics for our upcoming international trips.
This certification will truly make our lives easier, and I’m deeply grateful to the entire SDTSI team for creating such an accessible, high-quality program. Highly recommended to anyone who wants to strengthen their connection with their dog while gaining professional-level recognition.
— Alice (France)
10 octobre 2025
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Alice,
Thank you so much for your wonderful review! We truly appreciate you sharing your experience with our program!
We’re happy to hear how well Raven and Mia responded to the courses, and that the program helped you feel more confident and organized when working together in public!
It’s especially rewarding to know that the focus on both training and the handler-dog bond made a difference for you, as building that kind of connection is at the heart of what we aim for.
We’re also glad Dani and the team were able to provide guidance for your upcoming travel plans and make things run more smoothly for you and your dogs. It’s wonderful to know that the certification has already had a positive impact on your day-to-day life and given you extra confidence moving forward.
We wish you, Raven, and Mia continued success and many enjoyable adventures together!
Wonderful program
The written content was easy to digest, relevant and applicable. Assignments directly correlated to all of the reading material. When it came time to learn about the training and implement it, I felt well equipped and supported by my trainer. I was able to get my golden retriever certified in time for his first flight all the way across the coast from Oregon to New York.
In addition, as a licensed marriage and family therapist, his status as a service dog has been a wonderful complement to my practice. Highly recommend!
31 juillet 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear JW,
We greatly appreciate your kind words!
It’s wonderful to hear that the lessons and assignments helped you feel confident and well-equipped when putting everything into practice!
Getting your Golden Retriever certified in time for your trip from Oregon to New York is such a great achievement! Well done to both of you!
It’s also great to hear how his presence has added something special to your work as a therapist!
Thank you so much for sharing your journey and for recommending us!
happy!
I had a wonderful experience with this service dog training program. The process was seamless, well-structured, and incredibly supportive. I truly appreciate the dedication and guidance provided throughout — highly recommended :)
9 octobre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Diana,
It feels amazing to read your appreciative review! It means a lot to us!
We're happy to know that you enjoyed the process and found the lessons well-structured.
It also means so much to know you appreciated the support our team provided along the way!
If you ever need our assistance or would like to share updates on your training journey with your furry friend, please don't hesitate to reach out!
What an excellent training school
What an excellent training school. Everyone was extremely helpful, honest and kind. Instruction is very easy to follow. Every thing was accomplished in a timely manner. I am very happy.
19 octobre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Julia,
Your wonderful review means a lot to us! Thank you so much for your high appreciation of the training program and its instructions, as well as for recognizing our team’s support!
We completely understand the essential role service dogs play in their handlers’ lives, and we strive to provide assistance in a timely manner while making our students feel understood and supported throughout their training journey.
We wish you and your furry friend all the best on your journey together as a team!
Amazing experience!
I am very happy my friend recommended me a Service Dog Training School International! I found a specialized course that I took very effective ! It offers a detailed instructions and videos on all aspects of service dog training. I am very thankful to my individual tutor Vincent for guidance and feedback after each lesson. I am very satisfied with results! My dog Alice is capable to perform service dog tasks helping me to manage my health issues in my daily life.
I will definitely recommend this school to anyone interested in service dog training.
Thanks a lot!
Tatyana and Alice
14 octobre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Tatyana,
We truly appreciate your wonderful review of our school!
We’re happy to hear that you found our program effective, with detailed instructions and videos that cover every aspect of the training process.
It’s fantastic to know how well Alice is performing and the difference she’s making in your daily life! Your tutor’s guidance clearly played an important role, and it’s great to see the dedication and effort you both put into the training paying off.
Your recommendation means a lot to us! Thank you so much!
We wish you and Alice continued success in everything you do together.
A great great training school!
I have chronic diseases and in need to have a service animal, a friend told me about the Servicedog Training School so I signed up..
Since the time I sign up everyone in the whole institute is very friendly and helpful!! They never ask for extra charges and always very patient in answering all of my questions!! They even helped in doing researches according to my needs.
And the training they provide was extremely useful, now I manage to many places without any obstacles.
Highly recommending.
1 septembre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Simon,
Thank you so much for your kind words and for sharing your wonderful experience with us!
We are delighted to hear that our team was able to support you effectively and that the training has made it easier for you to navigate daily life!
Your feedback motivates us to continue providing patient, helpful guidance tailored to each student’s needs.
Your recommendation means a great deal to us and is truly appreciated!
Esse curso mandou muito não somente a…
Esse curso mandou muito não somente a minha vida, mas também a vida da minha princesa Kiara . O curso foi maravilhoso, seguro e bem prático. Agradeço a equipe e todas as pessoas envolvidas, vocês mudam histórias .
8 octobre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Muito obrigado por compartilhar sua maravilhosa experiência com a gente, Amanda! 🫶
Ficamos muito felizes em saber que o curso trouxe uma mudança tão positiva para você e para a Kiara.
Ver duplas como vocês crescendo juntas é exatamente o que nos inspira todos os dias.
This course changed both our lives!
This course truly changed not only my life, but that of my service dog Hanna. She was born in a shelter and lived there for the first 6 months of her life so when I fostered her, she was fearful of people. She bonded to me right away and when I landed in the hospital for a neurological condition, I decided to train her as a service dog to help me. This course was amazing - gave Hanna a purpose in life and helped me so much. We still work on skills to this day but she has come such a long way and I feel safer navigating life and travel with her by my side. thank you so much for all you've taught us!
12 mai 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for sharing your story with us, Lyn!
Hanna’s journey is truly inspiring — from her first months in the shelter to becoming your devoted service dog and partner!
It’s amazing to see how far she’s come with your patience, love, and dedication. The bond you share is something very special, and we feel honored to have been part of her transformation.
We’re thrilled to know that the course not only gave Hanna a sense of purpose but also helped you feel more confident and secure as you navigate life and travel together. You two make a fantastic team, and we can’t wait to see how you continue to grow and thrive side by side!
Thank you for letting us be part of this journey — we’re so proud of you both!
What a wonderful experience!
What a wonderful experience!
The team is just the best!
Professional, sensitive, supportive and quick to respond.
Julie who got me started brought me luck.
Susana, our tutor was great.
She was patient & answered all my questions in a timely manner.
The best part of going through the program, which is well designed, is that my Tyler and I are closer,
I feel that it opened a deeper communication skill. Tyler enjoyed the attention and the extra time we spent together, there is more of eye contact, and he is a lot calmer.
The classes showed me how to enjoy the process and it became fun for Tyler and myself.
I can only highly recommend Service Dog training School.
It i s fantastic choice. It was easy and fun.
Do it!
13 septembre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for your heartfelt review, James!
We’re absolutely thrilled to hear about the positive experience you had with our team! Julie and Susana will be so happy to know that their support made a difference for you and Tyler.
It’s wonderful to hear that your bond has grown stronger and that Tyler is now calmer and more connected with you — that’s exactly what we hope to achieve with every team we work with!
We’re also glad that the training process was not only effective but also fun for both of you!
Thank you so much for trusting our school and for recommending our program so highly!
We wish you and Tyler many more joyful moments together on your journey!
Incredible! Express Psychiatric Training program ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Incredible program, and structure to get my 4 yr old Frenchie certified as a psychiatric service animal in less than a week! I did the express PSA course and it was perfect. Accepted on a delta flight 12 hrs after I got my certifications! Can’t recommend this enough 👌🏽
3 septembre 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for the awesome review, Andrew!
We’re thrilled to hear the Express Psychiatric Service Dog Program worked so well for you and your Frenchie!
Getting certified and ready to fly in under a day is incredible!
We really appreciate you sharing your experience and are so happy we could help you both reach this milestone.
We wish you safe travels and a lot of happy adventures together!
I am very happy about this school and…
I am very happy about this school and the service it provides. I worked with Julie and Dani and they are both very professional and supportive throughout the process
1 août 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for your kind words, Ali!
We’re happy to hear that you had a positive experience with our school and that Julie and Dani were able to support you throughout the process!
Your feedback means a lot to us, and we wish you and your furry friend continued success!
Good course but not Airline DO NOT accept it
Good course, but dog is NOT ACCEPTED on airlines as claimed. British Airways just refused my travel with the dog.
29 août 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Fra,
Thank you so much for your feedback about the training course you completed with us! We’re glad to hear you found the training valuable!
We’d like to address your concerns regarding airline travel, which plays a key role in working with a service dog.
Our service dog programs are recognized and accepted by many airlines on various routes; however, policies can vary, and some airlines may have stricter requirements.
Each handler is responsible for confirming airline policies directly, and we always recommend contacting the airline in advance to inquire about their specific requirements based on the route.
Furthermore, our team provides guidance on all aspects of service dog raising and training, including air travel. We also have detailed information on our website about service dog regulations, including how to prepare for a trip and what handlers should consider.
While we can't control airline policies, we aim to offer thorough advice and support to help service dog handlers navigate these requirements and ensure smoother travel.
We hope this information is helpful and encourages you and other service dog handlers to seek assistance for future trips.
Service Dog Training School Review
Attending Service Dog Training School was an incredible experience for both my dog, Jackson, and me. The program not only gave Jackson the skills to become a true service dog, but it also helped us grow closer as a team. The trainers were knowledgeable, supportive, and patient, making the learning process enjoyable and effective. I’m grateful for the tools and guidance we received, and I highly recommend this school to anyone looking to strengthen their bond with their dog while achieving real results.
12 août 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Holly,
We highly appreciate you sharing your experience!
It’s wonderful to know that the program was enjoyable for both you and Jackson and helped you strengthen your bond!
Our trainers truly appreciate your kind words! They love seeing the progress and growth of every team.
We're also happy to know that the guidance and tools you received made a difference, and that you’d recommend our school!
Best resource for training your K9
The instructions ( written and video ) are excellent. I've saved some of it down to go back to it in future. If you're embarking on a training journey with your canine partner..then SDTSI are the best resource to get you further.
26 mars 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for the awesome feedback, Aswathy!
We're really glad the instructions and videos have been useful for you! It’s great that you’ve saved some to revisit later, as having that kind of support on a training journey makes all the difference.
Also, your kind words and saying we’re the best resource for dog training are greatly appreciated!
We wish you and your canine partner lots of success and positive experiences along the way!
Amazing Experience
Enrolling my Golden Retrievers, Tuffy and Finn, in the Certified Psychiatric Service Dog Training Course through Service Dog Training School International was truly life-changing. The curriculum was comprehensive, easy to follow, and tailored to real-life situations. Both dogs learned vital tasks like identifying anxiety and offering calming support, Finn remained composed during noise distractions, and Tuffy picked up on emotional cues with impressive sensitivity.
What really elevated our experience was adding the Air Travel Bundle. The guidance provided in that program was invaluable, it helped me understand the specific documentation and etiquette required for stress-free, compliant air travel with service dogs. The training modules covered airport scenarios, public behavior, and handler responsibilities in flight, which gave me total confidence to travel with both dogs.
SDTSI delivered not just training but empowerment. The support team was always quick to respond, and the self-paced format fit our schedule perfectly. Thanks to this school, Tuffy and Finn are now not only skilled service dogs but also calm, prepared travel companions.
Highly recommend these programmes to anyone looking for a credible, compassionate, and professional training experience for their service dog.
30 juin 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Nirena,
Thank you so much for sharing your wonderful experience with us!
We’re truly glad to hear that the training program was a great fit for you and your lovely furry companions, Tuffy and Finn! As true Golden Retrievers, they’ve done an excellent job and clearly demonstrated why the breed is among the preferred choices for service dog work.
It’s also great to know the course supported you in building real-life skills and confidence, both at home and during travel. We’re especially pleased that the Air Travel Bundle made flying with your dogs feel more manageable and clear.
Your kind words about the team and the course structure mean a lot! Thank you again for taking the time to leave such a thoughtful review!
We wish you and your wonderful boys many more successful adventures ahead!
Highly recommended for Service Dog…
Highly recommended for Service Dog training. Service Dog Training School International provided excellent, professional training for my needs and working with a very small and very social dog. Working with the staff, receiving rapid feedback and guidance, and having so much information available in written and video formats made it easier than I anticipated for preparing my dog to assist with specific tasks. Equally important to me is how affordable the training is, and I'm able to refer back to my course if the need arises. I highly recommend SDTSI for anyone seeking quality service dog education.
12 juin 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Beth,
Thank you so much for your wonderful review!
We’re truly glad to hear that the training experience met your needs and that our materials and support helped make the process smoother than expected!
It’s also great to know that the course’s affordability and the ability to revisit the learning materials have been helpful to you.
We truly appreciate your recommendation and wish you and your service dog continued success as a team!
Highly recommended
We completed both the puppy training and psychiatric service dog training courses—and they were fantastic! The lessons are super easy to follow and packed with helpful info. I was nervous at first about doing it without a trainer, but we managed it all on our own with no problems. The trainers are also really supportive—you can call them anytime with questions. If you’re starting service dog training with your puppy, this course is a great choice!
3 avril 2025
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Michael,
Thank you so much for sharing your experience! We're glad to hear that both the Puppy Course and the Psychiatric Service Dog Course worked so well for you and that you found them fantastic! Your kind words truly mean a lot to us!
It’s completely normal to feel uncertain at first, but it’s wonderful that you gained the confidence to train independently. Our team is always here to support you, and we’re thrilled to know the lessons made the process smooth and enjoyable!
We wish you and your furry friend all the best on your training journey!
I had an amazing experience with…
I had an amazing experience with ServiceDog Training School! From the moment I contacted them, their customer service was exceptional. They were incredibly responsive, professional, and genuinely cared about my needs.
The classes themselves were outstanding—simple to understand, well-organized, and extremely effective. The trainers were knowledgeable, patient, and always took the time to ensure both me and my dog were progressing. It was clear they have a real passion for what they do.
I also appreciated the online approach, which made the whole experience simpler. My dog has made incredible progress, and I now feel confident in their ability to support me.
I would highly recommend ServiceDog Training School to anyone looking for top-notch training. Their excellent service and expertise truly set them apart!
1 avril 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Phaedra,
Thank you so much for taking the time to share your experience with us!
It’s fantastic to hear that, from your very first interaction, you felt supported and valued. Providing the best possible support to our students is something we take seriously and always strive for, so knowing that our team met your expectations truly means a lot!
We are delighted that you found the training easy to understand, well-organized, and effective! A well-structured program, combined with knowledgeable and patient trainers, makes all the difference, and we’re so glad it worked for you and your dog.
The online format was designed to make training as smooth and accessible as possible, so it’s great to hear that it fit your needs. Most of all, we’re thrilled about your dog’s progress and that you now feel confident moving forward together!
Your recommendation truly means the world to us! We wish you and your service dog continued success and a strong partnership ahead!
A Training Experience You Can Trust
I wasn’t sure at first, but this training school really delivers! The classes are super helpful, and what really made me trust them is the video-based assignments. You can see how serious they are about teaching, which makes the whole experience even better!
28 mars 2025
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
We highly appreciate your feedback, Tina!
It’s great to know that the classes and video-based assignments have proved beneficial for you!
Providing a structured and effective learning experience is our priority, and we’re glad you found it worthwhile!
Thank you so much for choosing our school!
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