First class service with no mucking around our order arrived on time with nil issues
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Lisez les avis des autres
I needed clips to secure the shade cloth to metal bars rather than timber ones. Once I found the supplier I was impressed with the ease of purchase. The despatch was timely and the product arrived wit... Voir plus
L'entreprise a répondu
Easy to order on line, delivery to the south coast reasonable and arrived within 2 days. Great service I would recommend this product.
Spent too much time trying to find a cover for an outdoor umbrella. I wish I’d looked at Shade Australia first! Made the decision within minutes of finding the Shade site and verified my choice by mak... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Coordonnées de contact
17, 2565, Ingleburn, Australie
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Felt like I was dealing with a…
Felt like I was dealing with a professional company 👌
16 décembre 2025
Réponse de Shade Australia Pty Ltd
Hi Raymond,
Thank you for writing a five star review for us!
We certainly do our best! I hope your BirdNet does a fantastic job for your needs.
Kind regards,
Alana
Shade Australia was very easy to deal with…
Shade Australia was very easy to deal with. Their product was shipped immediately after ordering, and it was exactly as described, and extremely good quality. Would highly recommend them.
29 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Harry,
Thank you for your five star review!
We're very glad to hear that you had an excellent experience with us when ordering your Umbrella Protection Cover online!
We always do our best to ship as soon as we can so it's great that you received it so quickly, and that you're happy with the quality!
Thank you for your recommendation!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Kelly,
Thank you for taking the time to give us a five star review!
We're very glad to hear that you found it quick and easy to order an Umbrella Protection Cover from our website - that's our aim for all of our customers!
Kind regards,
Alana
….the product we wanted delivered in…
….the product we wanted delivered in record time….thank you
25 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Garth,
Thanks for your five star review!
We're so glad that you received your order quickly and that you found the right umbrella for you on our website. I hope your Bayview Centrepost Umbrella does a great job!
Kind regards,
Alana
bought two outdoor umbrellas/ happy with both
very happy with our first purchase so bought another- quick delivery that wasn’t out of this world pricing too
25 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Lisa,
Thank you for taking the time to write us a fantastic review!
We're thrilled to hear that you were so happy with your first umbrella that you got a Sunranger Cafe Series Centrepost Umbrella!
I'm sure it will do a wonderful job for you for many years to come!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Brad,
Thanks for the five star review!
It's great to hear that you found our website easy to order from and that you received your order quickly! We're also glad that you found the Shadefix Strips to be accurately depicted on the website - this is definitely one of the most important aspects we focus on!
Kind regards,
Alana
Fast delivery
Fast delivery. The Umbrella is very easy to manoeuvre and is excellent quality.
23 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Donna,
We really appreciate you taking the time to give us a five star review and we're so glad that you're happy with the quality of your new Sunhaven Classic Cantilever Umbrella!
I'm sure it will do a terrific job for you for many years to come!
Kind regards,
Alana
Prompt delivery
Great company to deal with. Product was received within 5 business days.
23 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Ann-Marie,
Thank you for your five star review based on your experience with Shade Australia!
We're very glad to hear that you're happy with how your order went with us and that you received your Shadefix strips in good time!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Thanks so much for giving us a wonderful five star review!
We're so glad to hear how happy you are with your Umbrella Protection Cover - we always do our best to ship as soon as we can!
Kind regards,
Alana
my purchase from Shade Australia
Was a quick process well priced and great delivery time. Will use again if and when I need,
19 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Tjalling,
Thank you for your five star review!
We're so glad to hear that you were happy with how quickly we processed and shipped your order. We look forward to serving you again!
Kind regards,
Alana
First rate service and product.
21 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi David,
Thanks for the five star review!
We're thrilled to hear that you had a great experience ordering with us and that you're happy with the quality of your new Umbrella Protection Cover!
Kind regards,
Alana
I saved $90 on the price if I had…
I saved $90 on the price if I had bought this in a shop. Quick phone assistance
29 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Michael,
Thank you for writing us a five star review!
We're so glad that you appreciate our competitive pricing as well as our quick assistance! I'm sure your new Umbrella Protection Cover will do a great job at protecting your umbrella from outdoor elements!
Kind regards,
Alana
Product as described and good quality
Product as described and good quality. Very quick delivery, Very happy with my purchase
14 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Jon,
Thank you for writing a five star review for us!
We're very glad that you received your Umbrella Protection Cover so quickly and that you're happy with the quality! We do our best to ship as soon as we can!
Kind regards,
Alana
Web site was easy to negotiate
Web site was easy to negotiate. Costs were clearly available. Await delivery.
27 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Robert,
We're happy to hear that you found our website easy to navigate - it's really important to us that our customers have a positive experience online.
Kind regards,
Alana
Quick and efficient service
Quick and efficient service. The shade fix strips work well to tension and hold the shade cloth on our garden shade house.
25 janvier 2026
Réponse de Shade Australia Pty Ltd
Thank you for your five star review!
It's great to hear that you are happy with the quality of our ShadeFix Shade Cloth Fastening Strips and that they work well for your garden shade house!
Kind regards,
Alana
Excellent customer service team.
Pricing on product I was looking for was exceptional and support before delivery to ensure I had the correct product was exceptional. I added an additional item and that was included in the delivery with a simple payment process.
Item was delivered to regional South Australia promptly. Would highly recommend.
16 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Murray,
Thank you for your five star review based on your order with us!
We're thrilled to hear that you appreciated the level of service you received throughout your order and that you received it quickly!
Thanks so much for your recommendation!
Kind regards,
Alana
Quality
I'm very happy so far with the impressive quality, timely informed delivery and the construction. The umbrella cover replaces a flimsy fabric one that came with our umbrella. We have another cantilever umbrella and when that cover goes i will without a doubt purchase another one.
7 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Anna,
Thank you for your five star review!
We're very glad that you had a positive experience when ordering your Umbrella Protection Cover and that you're happy with the quality - the Heavy Duty Easireach Deluxe Covers will certainly last longer than the Polyester covers that come with the umbrellas as they are made with a harder-wearing outdoor grade fabric that has been PU-coated on the inside to protect not only from the sun but also the rain, dust, and dirt!
Kind regards,
Alana
We had trouble putting the umbrella…
We had trouble putting the umbrella together but after talking to help line (they were great) we had it all up and go
6 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Marie,
Thank you for your five star review - we really appreciate it.
We're always happy to help out over the phone or online so it's great to hear that we were able to assist you with your issue and you had a positive experience with our team!
Kind regards,
Alana
The cost was competitive
The cost was competitive, ordering was easy. Delivery was fast.
5 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Lynette,
It's great to hear that you had a five star experience ordering from us! We're so glad that you appreciated our competitive pricing and that you found it easy to order on our website - these two things are very important to us to ensure our customers are satisfied with their orders!
Kind regards,
Alana
Great delivery and well made product…
Great delivery and well made product very happy with our service and product
5 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Karyn,
Thank you for giving us a five star review!
We're thrilled that you're very happy with the quality of your Sunranger Woodlands Collection Timber Centrepost Umbrella, as well as with the level of service you received throughout your order!
Kind regards,
Alana
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