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Sharp-aX Computer Systems Limited Avis 117

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have had the privilege of working with Sharp-Ax for in excess of a decade. We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast, friendly and efficient service as always. Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets. We now hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been with Sharp-aX for nearly 2 years now and are very happy with how the integration has gone. We are now looking at further ways to develop sharpax to suit our needs and the team there are b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using SharpAx for over 3 years now and have been very happy with the level of service and what the software can do. Just got back from a useful training session with Stuart. He has alwa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels de comptabilité
  2. Consultant en informatique
  3. Service de sécurité informatique
  4. Agence e-commerce
  5. Service e-commerce
  6. Concepteur de sites web

Écrit par l'entreprise

Sharp-aX is an innovative computer systems and business development company. Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency. With 13 years intense development behind the software, we offer unparalleled flexibility and control to adapt to changing conditions. Tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams. Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.

Sharp-aX - A system for life!

Écrit par l'entreprise

Thank you for being a part of our journey every day, we're so lucky to work with so many amazing companies and wonderful people!
The last business management software you'll ever need - it's more than software, it's a collaborative partnership with a company that understands how important it is to build personal relationships and work with you to build your success.

Why choose Sharp-aX?

Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.

Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams.

Coordonnées de contact

Sharp-aX - A system for life!

Everything you need for accounts, order processing & stock management.

4,8

Excellent

TrustScore 5 sur 5

117 avis

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Noté 5 sur 5 étoiles

Sharp-aX’ latest

Sharp-aX’ latest release has really simplified and sped up our quote to order process. Before we could only order from a single quote, now after discussing this limitation with support we have been given the ability to select multiple quotes and consolidate it into a single order, a job that took about 10 minutes can now be achieved with a few clicks in a minute.

The Quote tracks the items that were ordered and those that were not, providing analysis of quote to sales by item and those lost sales opportunities.

As always, the more I use the system the more excited I am with what else it can do and how that helps me streamline and make the business more efficient.

11 mai 2023
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Réponse : Sharp-aX Computer Systems Limited

Hi Chris
So good to hear how how pleased you are with our quotation/order features. There are so many features like this so keep reading the quarterly release notes to learn of more equally useful features. Alternatively book an online training session, in any event we are always delighted to hear from our customers.
Thank you again
best wishes, Jean

Noté 5 sur 5 étoiles

The new Banking Module that links my…

The new Banking Module that links my Open Banking Accounts to Sharp-aX gives me instant access to my Account Balances, Transactions from within Sharp-aX.

Reconciliation has never been so simple, with the click of a button I am able to match my Bank Transactions to my Sharp-aX Transactions, this reduces the Reconciliation process saving me time to run the rest of my business.

If I have transactions in my bank that I have not entered in to Sharp-aX I can quickly add and allocate them from within the Open Banking Module.

3 avril 2023
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Réponse : Sharp-aX Computer Systems Limited

Hi Chris

thank you so much for your review/feedback of our new Open banking module. We are delighted to hear that this making your life easier and saving masses of time and effort.

Thanks again, Jean

Noté 5 sur 5 étoiles

Very good company

This company always manages to sort my problems quickly & with a friendly manner.

28 février 2023
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Réponse : Sharp-aX Computer Systems Limited

Hi Jane
thank you for your kind review and we would like to say :
You have been a pleasure to work with and a delightful customer since October 2013. Wishing for many more happy years together.
Best wishes, Jean

Noté 5 sur 5 étoiles

We have worked with Sharp-aX and their…

We have worked with Sharp-aX and their team for over 15 years now. They are a friendly team to deal with and I always receive a speedy response to any query.

Their technical team is great and knows their software very well - rare in the IT industry nowadays.

16 février 2023
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Rob
Thank you so much for you thoughtful review - it is very much appreciated.
best wishes, Jean

Noté 5 sur 5 étoiles

Great Customer Service

Everyone at Sharp-aX are wonderful to deal with. We were assigned a fantastic Project Manager in Pete Hobbs who has assisted and implemented the system perfectly. It is bespoke and tailored to our company needs

14 février 2023
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Réponse : Sharp-aX Computer Systems Limited

Hi Liam
Thank you for your review and understand you are now enjoying your automated workflows!
Delighted to hear all is going well for you
Warmest wishes, Jean

Noté 5 sur 5 étoiles

As a longstanding user of Sharp-Ax

As a longstanding user of Sharp-Ax, the team have always been extremely helpful and professional.

Each member of the team has helped me on too many occasions to count, either through the occasional software hiccup or hardware breakdown; often going above and beyond what is expected to put the problem right.

To mention a few people who have provided exceptional service recently:
- Paul: The Sharp-Ax encyclopedia
- Connor: Has helped me talk/work through queries and we have a laugh while doing it
- Chris's (Hearn and Atkinson): Both providing quick resolutions to Sharp-Ax and Web issues respectively
- And Roy: Who has such a adept understanding of windows and general hardware issues, he makes the complicated look simple.

They and the other members of the team make dealing with Sharp-Ax a pleasure

2 février 2023
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Matt

Thank you.

Not sure if you are aware but you were our first customer, purchasing our distribution software in October 2010 and subsequently our integrated website.

Thank you for your kind and extensive review - the team will be delighted.

Thanks again, Jean



Noté 5 sur 5 étoiles

Speedy response yet again from Roy at…

Speedy response yet again from Roy at Sharp-ax. Nothing too much trouble. Always listens to the full extent of the issue I have and professionally resolves the problem. It's refreshing to have this wealth of knowledge at hand. Thank you again for such great service.

2 février 2023
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Réponse : Sharp-aX Computer Systems Limited

Hi Sharon
Always good to hear from our customers saying thank you for our service.
The team works hard to please by staying up to date with the latest technology and Microsoft products and your review makes it all worthwhile
Thank you, best wishes, Jean

Noté 5 sur 5 étoiles

Just a big thank you for Pete and the…

Just a big thank you for Pete and the Team at Sharp-aX for going beyond expectations with the service they provide, especially with the SMS function notifying my Customers of their deliveries through the Sharp-aX system.

24 janvier 2023
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Chris

Covered Roofing Limited

Great review and thank you for taking the time to write and say thank you.
Notes like this mean a lot to our team
Thank you again.
best wishes, Jean

Noté 5 sur 5 étoiles

Excellent!

Excellent!

It has been a pleasure working with Jean. Always very knowledgeable.

Craig D. BIST Group

31 octobre 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Craig
Thank you for your kind review
and look forward to many more years enjoying a reliable and professional relationship.
Please call any time - we are always delighted to hear from our customers.
best wishes, Jean

Noté 5 sur 5 étoiles

A pleasure to deal with

A pleasure to deal with, professional and courteous. An amazing product with great support

24 octobre 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Ian
thank you so much for your kind review - we are all very grateful and delighted that you are happy with our support
Best wishes, Jean

Noté 5 sur 5 étoiles

Sharp-aX - A credit to the business industry

I have worked with the Sharp-aX team for the last five years. Their technical knowledge and ability in software computer and website creation is fantastic. It's been a pleasure to work with such a professional company. Many thanks to Jean and her amazing team.

24 octobre 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Sue
thank you so much for taking the trouble to write such a superb review. We are all very grateful - it means a lot!
Thanks again, best wishes, Jean

Noté 5 sur 5 étoiles

Great company to do business with

Great company to do business with, fast & efficient and easy to communicate

24 octobre 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Peter
Thank you for your review - always good to hear from you.
best wishes, Jean

Noté 5 sur 5 étoiles

6. Great support

6. Great support – Always on hand to help get the most out of the system

6 septembre 2022
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Réponse : Sharp-aX Computer Systems Limited

Hi Gerard
Thank you for your review - it is very much appreciated and so pleased that we could help you as required.
Please call any time - we are always delighted to hear from our customers
Best wishes, Jean

Noté 5 sur 5 étoiles

Excellent support!

We were experiencing issues with reviewing our vat return before submission. Sharpax support were professional, courteous and fast in resolving the issues.

1 août 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Kay
VAT returns can be stressful particularly because they are so time critical. Delighted our team could help and thank you for taking the time to record your success and thanks.
best wishes, Jean

Noté 5 sur 5 étoiles

Good and very helpful training today…

Good and very helpful training today because it covered all the areas I needed in a clear way. I got various fields updated and added to my favourite views so I can quickly see what I need in order to be more efficient.

29 juillet 2022
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Réponse : Sharp-aX Computer Systems Limited

Hi Jenny
Delighted to hear you found your training session beneficial in terms of updating fields and improving efficiency
Always good to hear and hopefully hear from you again soon
Always lots of new features and modules being released so look out for the next exciting release
Thank you for your review
best wishes jean

Noté 5 sur 5 étoiles

Very good service (as long as you get…

Very good service (as long as you get the right people!)
I was helped by Dalia. I explained the problem and within a few minutes this was solved. She was patience and very knowledgeable.

20 juillet 2022
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Réponse : Sharp-aX Computer Systems Limited

Hi Jon
Thank you for your review and very kind of you to take the trouble - the team is always very grateful.

However, naturally disappointed to read your comments ref "right people". We take great pride in our customer support and this matter will be addressed.

Thank you again.
best wishes, Jean

Noté 5 sur 5 étoiles

For Dalia

For Dalia - thank you.
Much more helpful than my earlier interaction

16 juin 2022
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Réponse : Sharp-aX Computer Systems Limited

Hi Richard
Delighted we could help and apologies for any earlier misunderstanding.
best wishes, Jean

Noté 5 sur 5 étoiles

Great support

Paul is amazingly knowledgeable and helpful, working out the best practices and obviously has extensive system knowledge. Thank you.

13 juin 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Annette
It is always nice to hear from our customers' accountants and delighted we could help you.

Keynes have been using or software since June 2015 and have totally embraced the Sharp-aX features and our hosting facility. They are a joy to work with and we are proud to have them as a longstanding customer.
Thank you again
best wishes, jean

Noté 5 sur 5 étoiles

Excellent service and help as always

Excellent service and help as always. Chris sorted out my issue quickly so there was very little disruption to my working day.

8 juin 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi Sue
Thank you for your review and always nice to hear from you.

We note that you have been using Sharp-aX for well over 6 years and you have been a joy to work with.
Speak soon,
best wishes, Jean

Noté 5 sur 5 étoiles

Accept button disappeared because of…

Accept button disappeared because of font size setting.
Thanks to Chris for resolving

8 juin 2022
Avis spontané
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Réponse : Sharp-aX Computer Systems Limited

Hi David
Very pleased we were able to help
You have been a Sharp-aX customer for well over 3 years now and it is a joy working with you
best wishes, jean

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