Shineofdiamond Avis 

41
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone thought my Ring was Real, so big, Shiney, beautiful 😍. I only wear Silver; allergic to Any Gold plated, or otherwise. Great price for Beautiful Jewlery. Sincerely BGRN

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a great experience when I received my ring I didn’t think it was going to be as gorgeous as it really is! I love it and I will order again and I will tell them where I purchased it! Thank you... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Item was purchased and while I didn’t think the wait time for an overseas item took very long overall I was disappointed. The item was cheap in feeling and while I know it’s not “fine” jewelry it is m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The ring I received was nothing like the one advertised. Shipping took nearly three weeks, and the quality was extremely poor. When I requested a return, the company refused and only offered a 10% ref... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,2

Tous les avis

(41)

39 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don’t order from this company

I’m Jan 26, /26 I ordered a sterling silver oval cut engagement ring. I received the ring on 2/16/26 the ring was to small . I ordered a 5/1-2 I got a size 4.5
I tried calling could not contact the vendor because they don’t clear their message. Even sent emails.,so I contacted PayPal strange how they answered the phone then. To make. Long story short after that I sent the ring back along with the gift. To the address it came from . I insured the item and they had to sign for it. The vendor refused to give me my refund. Please whatever you do don’t order from the company. They answer when you order however after that their mailbox stay full. Plus I was told. It should have went to Asia . However it came from an address in California I would have sent it to Asia if they would have responded. Needless to say I’m out of the ring and the 129.00
Not good business! Stay away from this company.
Flynn Stokes

28 février 2026
Avis spontané
Logo de Shineofdiamond

Réponse de Shineofdiamond

Hi,Flynn Stokes
We apologize for all the inconvenience you were caused. We'd love to get this issue straightened out for you. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Noté 1 sur 5 étoiles

Scammers

169.00 dollar ring that was not the same advertised product. Looks like a school kid put that together. Stop playing with people money and sending them product that's not what they purchase. Very upset, never again. This company needs to be shut all the way down. Ya filthy scammers.

30 janvier 2026
Avis spontané
Logo de Shineofdiamond

Réponse de Shineofdiamond

Dear Customer,

We’re truly sorry to hear how disappointed and frustrated you feel — this is absolutely not the experience we want any of our customers to have.

We take concerns about product quality and accuracy very seriously.
If the item you received does not match your expectations, we would like to make this right. Please contact us with your order number and photos of the product you received, and our team will review your case as a priority and provide a suitable resolution, such as a replacement, remake, or refund where applicable.

We sincerely apologize for the experience you’ve had and appreciate you bringing this to our attention. Your feedback helps us improve both our product quality and customer service.

Kind regards,
Shine of Diamond Support Team

Noté 1 sur 5 étoiles

Don't buy!

Buyer beware...I ordered a 3ct ring to wear when traveling so as not to wear my real ring. First it took almost 45 days to receive. Then when I received the ring it is nowhere near a 3 carat ring ...closer to 1.5 or 2. And definitely did not look like the advertised ring. I am totally disappointed. Don't buy from these people.

29 décembre 2025
Avis spontané
Logo de Shineofdiamond

Réponse de Shineofdiamond

Hello,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

Regarding the production time, please note that many of our rings are made to order, which can require additional processing time before shipment. We understand that waiting longer than expected can be frustrating, and we appreciate your patience.

As for the stone size, the carat weight listed refers to the approximate carat equivalent, not the physical size of a natural diamond. Visual appearance can vary depending on the cut, setting style, and proportions, which may differ from what some customers expect when comparing to natural stones.

We’re very sorry if the ring you received did not match what you envisioned based on the listing. This is never our intention. We would truly appreciate the opportunity to review your order and assist you further.

Please feel free to contact us directly at service@shineofdiamond.com
, and our customer service team will be happy to help.

Kind regards,
Shine of Diamond Customer Service Team

Noté 5 sur 5 étoiles

A nice surprise gift

Was super worried this would feel like a generic gift, but the ring actually feels reaally thoughtful. Glad I went with this choice, it doesn't feel impersonal at all. Big relief!

14 janvier 2026
Noté 4 sur 5 étoiles

Shipping wasn't exactly fast

Shipping wasn't exactly fast, but since it's a custom ring I kinda expected the wait. When it finally showed up, the finish looked great. Feels very personal. Satisfied customer here.

8 janvier 2026
Noté 1 sur 5 étoiles

Dime store quality. Poor service.

Product purchased is dime-store quality, far below expectations for the price paid. Customer service proved exceptionally poor. Rather than issuing a return label promptly, the company, which is based in China, prolonged correspondence over several days, repeatedly attempting to upsell additional items or offer discounts for future purchases. Their approach lacked professionalism and integrity.

To process a return, the company required U.S. customers to ship the item back via China Post (or a similar service referred to as ‘China Express’) and explicitly instructed customers to declare the item’s value on the customs form as significantly lower, approximately one-tenth of the actual purchase price, to evade import tariffs or duties. Such instructions constitute customs fraud and place the customer at legal risk.

Ultimately, I had no choice but to initiate a chargeback dispute through my credit card issuer to recover the funds. Prospective buyers should exercise extreme caution with this seller.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Looks nice in daily wear

Surprised by how light this ring is. been wearing it a few days and it doesn't get in the way of anything i do. usually jewelry bothers me but this is super chill.

18 janvier 2026
Noté 1 sur 5 étoiles

This company is a complete scam

This company is a complete scam. I ordered rings in the size I thought was correct. When the merchandise arrived the rings were too small. I asked the company to exchange the rings for a larger size and was told I have to send the rings back to the factory in Asia at great expense to me. Their website does not state this. Not trueful and very deceptive

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

My New Years resolution is to never buy…

My New Years resolution is to never buy from company's online without checking trustpilot first. Lesson learned after being burned numerous times, especially with jewellery. It's been a month since I ordered at this point and tracking is still showing that the package has not left China. If it every turns up, I feel I will be disappointed still based on reviews about quality. $200 for a ring isn't nothing, I'd have been better off hitting the jewellery store sales. Don't fall for the glittery edited images.

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

BEWARE

BEWARE, these are made of glass, read the fine print, when you find out how fake this product is, they make it impossible to return.. Don’t Buy from this company,
Poor customer service

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AWFUL..

AWFUL... Don't waste your money. Product is terrible and you can't return it. They say 30money back guarantee, that's a lie. You can't get a hold of anyone to return and get a refund. This company is a total hoax.

1 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I agree with the unique designs

I agree with the unique designs. The stone up close doesn't look as real as it does from a distance. The wide band on the ring I ordered is hollow underneath. I'm not wearing it as my primary ring so that doesn't matter. However the "Free Gift" that seems to be something special is nothing more than a bracelet with tiny beads on a monofilament. the worse at the dollar store is better.

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I recommend it

I recommend it, very good products, excellent.

15 mars 2025
Avis spontané
Logo de Shineofdiamond

Réponse de Shineofdiamond

Thank you so much for your recommendation! 💖
We're delighted to hear that you love our rings. Your support means the world to us, and we can't wait to bring you more beautiful pieces in the future! ✨💍

Noté 5 sur 5 étoiles

Unique Heart - Twist Ring

This ring is a stunner! The heart - shaped cut is incredibly sweet, and the twist design gives it a one - of - a - kind look. It's my new favorite piece and always gets me noticed!

1 mars 2025
Avis spontané
Logo de Shineofdiamond

Réponse de Shineofdiamond

Wow! Thank you so much for your amazing review! 💖 We’re thrilled to hear that you love your ring and that it’s turning heads! The heart-shaped cut and twist design truly make it a special piece, and we’re so happy it’s your new favorite. Enjoy wearing it, and we look forward to serving you again soon! ✨💍

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