Shipzee.com Avis 

I've been using Shipzee for a long time and never had any major issues. As long as everything goes smoothly, the service is fine. However, when you have a specific question, don't expect a clear answer. Instead, you'll receive generic replies or be told to contact the retailer, even though the parcel is first handled by Shipzee and the shipping fee is based on the weight recorded in their system. I simply expected an explanation, but never received one. Very disappointing customer service.

Moku uz greita pristatyma lektuvu, taciau imone vis tiek laukia kol surinks kuo daugiau zmoniu uzsakymu ir tik tada siuncia prekes, jau antra karta prekiu laukiu 5 savaites, nors sumoku uz 7d. pristatyma. Uzsakomos prekes vietoje is gamintojo tikrai nekeliauja 4 savaites, parduotuve is kurios sakausi pristato jas iki savaites, supportas meluoja ir duoda vis kitus terminus, niekada daugiau cia nepirksiu!

Visuomet perku amerikietiškas prekes iš Shipzee - niekada neteko patirti jokių nemalonumų. Prekes visas gavau, visos ateina laiku, komunikacija sklandi, rekomenduoju :)

Ordered few times from shipzee and haven’t had any issues. So happy with the process and my orders

I used this service for about a year, at first, everything was great but the last three consolidated shipments arrived with significant damage.
Despite paying for additional packing options, the contents were simply thrown together in a box without even basic protection against damage during transit. As a result, these extra services appear to be nothing more than a way to increase shipping costs while limiting the company's responsibility. The money spent on insurance also turned out to be a waste.
The company seems to have forgotten the most important requirement of any forwarding service: ensuring that packages arrive safely and intact.
To make matters worse, the manager handling my claims showed no genuine interest in resolving the issues. His only apparent objective was to dismiss every complaint rather than address the underlying problems.
Based on my recent experience, I can no longer recommend this service.

P.S.: Update:

The company claims they are unable to find any recent claims and asks me to contact customer support. This is surprising, as I have already contacted them multiple times regarding this matter. Instead of resolving the issue, my complaints were repeatedly dismissed and I was given changing explanations.
Their public reply creates the impression that they are willing to investigate the case, but this opportunity was already available when I contacted them directly. Unfortunately, no satisfactory resolution was provided.
Therefore, I stand by my original review.
Since Shipzee caused harm and subsequently insulted me through their indifference, it should be in Shipzee’s interest to reach out and offer solutions or compensation—especially if they value their reputation and respect the people who come to them for service.

Užsakiau prekę,laukiu jau beveik puse metų.Rašau užklausas jau ketvirtą syk,bet maitina pažadais,kad prekė ateis pirmoje pusėje mėnesio,po to rašo,antroje mėnesio pusėje,o jos kaip nėra,taip nėra,nors ji jau išsiūsta iš JAV.

I know this company for some time and have purchased not once. Before it was better quality of services, in my eyes now it is going down. The worst thing for me is that they are always right and act as they want. Some examples:
- Give a free local shipping code and when try to use it it is not valid. Then they say it is for 'other' shipping that was not stated...
- My ex wife ordered shoes. It was damaged, the answers from shipzee was nothing about helping to change it. When wrote on FB group it was deleted.
- When they offer some shopping via FB groups it is almost no information at all. PEOPLE NEED INFO ABOUT SIZES AND MATERIALS.
- Some shipping packages packed in a bit too big boxes that doesnt suit for parcel locker, but sends via courier for multiply expenses. YOUN KNOW WHAT MARKET YOU ARE WORKING WITH, BE PROFESSIONALS AND GET RIGHT DIMENSIONS.
- No clear info how much you gonna totally pay. I try to calculate under their rules, but suddenly something extra (with stupid explanation).
- Customer support should be focused on customers, not only to be as a wall and could be more flexible. YOU KNOW IT IS CUSTOMERS. But they have one guy at ordering and/or customer service that is very helpful and professional.

Shipzee I treat like a lottery. U never can be sure :D
If this way downhill, then have to go others

First of all, I want to say that in Lithuania Shipzee has its own office in Kaunas, and their company is called MB “Talentų sprendimai”. I had a bad experience because Shipzee blocked me in their FB group when I sent a link to a product to one woman. It was cheaper there than what Shipzee was advertising. It’s also likely that they arranged with another group’s admin to remove all my information about them — the posts were deleted without any explanation.
I received comments that I’m not the only person who gets blocked in their groups when they post links, because prices are hidden. I do not recommend them — always read reviews, especially the negative ones, and draw your own conclusions, because positive reviews are often bought (I don’t know if Shipzee does this).
I also found out that Shipzee sells Shein items. After my post, they removed everything.
Be careful when choosing intermediaries.

Amazing service, shipping unique goods that you cant find elsewhere.

Very good service! Purchased Garmin watch from USA amazon, the delivery was long but it is understandable

Scammers, stay away!!! they do not respond to their phone calls, take days to respond to your emails, delivery times are made up, after you pay you won't even get your order status udpated to (purchased) sometimes in over a month. I am shocked how this company is allowed to operate. If you will ever get your product it will be months later, be careful

Delivery times are completely made up. I purchased the item on April 17th and received it today (June 30th). Even though it was shipped by sea, the delivery times are not logical. When you write to them, they cannot provide a clear answer about the location of the parcel (by the way, they reply only once a day, usually at the end of the business day, and not always). They ship via AEC Parcel (which has the same owner as Shipzee), and their communication is poor as well.

Do they do the job (buy, arrange shipping, handle customs)? – Yes.
Do they do it within the indicated timeframes? – Definitely not.
Do they communicate well? – Definitely not.

Mano patirtis su imone Shipzee yra labai gera , uzsisakinejau ipad air 5 ( 2021 ) metu is ebay pardavejo. viskas atejo puikiai supakuota ir ganetinai greitai pasakyciau, nieks nedingo kaip visi sako atsiliepimose . Nesuprantu zmoniu kurie stato 1 zvaigzde shipzee tik del to kad jie ale veluoja , mano manymu statyti zvaigzdes reikia ne tik ziurint i pristatymo termina . Vienintelis minusas kuri pastebejau tai pagalba vyksta tik per El.pasta kas man nevisai yra patogu, pvz galetu padaryti Live chat funkcija kaip kitos lietuviskos parduotuves kad butu patogu viska daryti per svetaine. O taip tai , imone neapgavineja , pristatyma vykdo greitai ir operatyviai ! :)

Pirmieji užsakymai tikrai nenuvylė! Ačiū, Shipzee, už puikias prekes ir nuostabų klientų aptarnavimą!

I had a great experience with Shipzee.com! I ordered an Apple MacBook during Black Friday, and they handled everything smoothly. My order arrived in Lithuania in just 3 weeks. Reliable and efficient service – highly recommend!

Quick and easy way to buy from US stores that are not shipping locally. You will avoid challenges with customs and get the good right to your doorstep

Its really a good way to buy and ship items from US to LT. You pay and wait for a delivery in LT.

I had a very disappointing experience. I spent over a week communicating back and forth just to get the price for the hall. After all that time, when the hall price was finally provided, I found out that the cost of the product had gone up as well. This level of inefficiency and lack of transparency is unacceptable. It felt like my time was wasted, and the overall process left me frustrated and dissatisfied.

Avoid this company! If you want to lose money and get no orders from
USA, use their platform !