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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful experience. Jonathan was excellent in providing support. In the end purchased three pairs of comfortable walking shoes, to aid my problem feet.

Noté 5 sur 5 étoiles

Can't recommend these guys highly enough... best customer service I've ever had, went over and above to help with guidance/advice - even on items from other retailers! Their own stock is well speci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can only wear Xsensible Stretchwalkers. I have terrible feet, large bunions, have Psoriatic Arthritis & wear a orthotic because of other foot problems. This brand of shoes are the only ones that sui... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This is a provisional assessment after after just a single excursion — and delayed because of illness: Shoes appear well-made. As with all new leather footwear they are a tight fit, but I assume they... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de bottes
  3. Marché en ligne
  4. Magasin de chaussures orthopédiques

À propos de ShoeFit.uk Footwear LTD

Écrit par l'entreprise

TP-Banner-image Shoe-Fit-logo
MENS
WOMENS
BOYS
GIRLS

About us

At ShoeFit UK, we provide stylish, comfortable, and supportive footwear to help improve lower limb health. Whether you are looking for shoes to help with a foot-health condition, support a treatment plan from a medical professional, or just want comfy new shoes, ShoeFit UK is your go-to destination. Our tagging system breaks down the properties of the footwear, meaning you only see what is relevant and helpful to you. If you get stuck or need more advice, our helpline will connect you to a team of shoe-fitters if you get stuck or need more advice.

Our Mission Statement

Shoe shops across the country are closing, leaving many people without access to a good local shoe-fitting service. Through an online format, ShoeFit UK delivers an online format that provides you access to footwear that supports your lifestyle and functions correctly for your body. Our service is built on the back of over 40 years of combined shoe-fitting experience and is trusted by medical professionals and charities across the UK.

We choose the best footwear for you

Our brands are hand-selected each season. We thoroughly inspect and test footwear before we decide to offer it to our customers, using some of the most advanced gait analysis technology available in the UK, and with the input of some of our closest partners in the medical professional world. We know our stock, and we know how it can work for you.

Some of our brands

We are licensed stockists of some of the best comfort footwear brands in Europe:

  • Xsensible
  • Asics
  • Ecco
  • Joya
  • Waldlaufer

What conditions can we help with?

Our footwear helps with a range of conditions, but the following are some of the most frequent.

  • Plantar Fasciitis & heel pain
  • Bunions
  • Diabetes
  • Back, knee, & ankle pain
  • Morton's Neuroma

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn’t believe how very quickly you…

Couldn’t believe how very quickly you managed to have my beautiful Boots delivered from the Netherlands. So grateful AND beautifully packaged too!!!
I’ll be back!!!

Averil Clayton

8 mars 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi Averil.

Our shipment finally arrived, and we were so excited to finally get all our orders out.

Thank you so much for taking the time out of your day to share your experience with us.

Enjoy your new boots!

Noté 5 sur 5 étoiles

Wonderful boots I love them

Wonderful boots, delivered the day after ordering
thank you so much.

29 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi Maureen.

We're delighted to hear that you received your boots in good time. Waldlaufer is a highly recommended brand by us, and reviews such as yours will help us in our selection for the next seasons, as well as our other customers who have yet to try it.

Thank you very much for taking the time out of your day to review us!

Noté 5 sur 5 étoiles

Easy to order

Easy to order, regular updates about the delivery and arrived in good time.

24 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi Jenny.

The order process is one of the things that we've been working on recently, so it's reassuring to receive feedback on it. In the coming weeks, we're hoping to implement a few more changes as well.

Thank you so much for taking the time out of your day to share your experience with us, and we hope you enjoy your new Asics trainers!

Noté 5 sur 5 étoiles
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Réponse de ShoeFit.uk Footwear LTD

Hi Phillipa.

To know that you're happy with our prices helps us to understand our customers' needs, so thank you! We're also delighted that your order arrived in good time.

We greatly appreciate you taking the time out of your day to review us. Enjoy your new Asics trainers!

Noté 5 sur 5 étoiles

Great shoes at a great price

Great shoes at a great price, delivered within 2 days.

16 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi Kevin.

We're happy to hear that you're satisfied with the shoes, our prices, and the delivery.

Thank you so much for taking the time out of your day to share your experience with us. Reviews such as yours really help us small businesses out!

Noté 5 sur 5 étoiles

Helpful telephone support & feet…

Helpful telephone support & feet measurement was accurate for size. Would recommend.

11 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi Wendy.

One of the reasons for creating ShoeFit.uk is to help people find the correct size footwear the first time round. Hearing that your measurement was accurate helps us for continued development, as well as our other customers who are yet to try the tool.

Of course, we're always available on the phone for extra support, so we're just as delighted to know that you found our support helpful.

It means a lot to us as a small business that you took the time out of your day to share your experience with us. Thank you!

Noté 5 sur 5 étoiles

Good advice given when I rang Shoe Fit

Good advice given when I rang Shoe Fit. Prompt delivery

11 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi David.

Our advice is a core part of our service, so it reassures us to know that you're happy with it. We're also glad to hear that your order arrived in good time.

Thank you very much for taking the time out of your day to review us, and enjoy your new Xsensibles!

Noté 5 sur 5 étoiles

Great company to deal with

Great price for what I wanted and really quick delivery. Will definitely use again

8 janvier 2023
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Réponse de ShoeFit.uk Footwear LTD

Hi.

It's great to know that your order arrived in good time, and that you're satisfied with our pricing.

We greatly appreciate you taking the time out of your day to review us. Thank you, and enjoy your new running trainers!

Noté 5 sur 5 étoiles

Lovely company

Lovely company. Great options to choose from with really great prices. Got a nice hand written note with my very quickly delivered package!

9 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Jessica.

We're delighted to hear that you're happy with our range and the prices. Having a wide variety of footwear is something that we've really been working hard on lately.

Thank you so much for taking the time out of your day to share your experience with us!

Noté 5 sur 5 étoiles

Easy order & payment process

Easy order & payment process, website good. Good customer relations in following up.

14 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Malcolm.

We're ecstatic to hear your thoughts on our order and payment process. Making these processes faster and simpler has been one of our aims recently.

Thank you very much for taking the time out of your day to review us. Enjoy your new Xsensibles!

Noté 5 sur 5 étoiles

Above and beyond

Staff went above and beyond to help us find the right football boots for our son at Christmas, can’t thank all the staff enough

15 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Mr Tucker.

The Christmas period was very busy for us this year, so to know that your son received the right football boots makes us very happy.

Thank you so much for taking the time out of your day to share your experience with us!

Noté 5 sur 5 étoiles

Really helpful advice

Really helpful advice, fast delivery.
Excellent service.

30 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Graham.

Helping you with your order was a pleasure, and it's great to know that it was delivered to you in good time.

We greatly appreciate you taking the time out of your day to share your experience with us. Thank you so much!

Noté 5 sur 5 étoiles

Very good service couldn't fault it…

Very good service couldn't fault it .from the moment l placed the order it was fast and efficient,they kept me informed which was great as it was near to Christmas . Wouldn't hesitate to use them again

15 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Gillian.

We're glad that the service we've provided has met your expectations, despite how busy it is this month.

Thank you so much for taking the time out of your day to review us.

Happy new year!

Noté 5 sur 5 étoiles

Personal

Personal, friendly service and prompt delivery.

9 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Suzanne.

It's great to hear that you're satisfied with our service and the delivery.

Thank you so much for taking the time to share your experience with us, and once again, enjoy your new Xsensibles.

Happy new year!

Noté 5 sur 5 étoiles

Just what I needed

I was rather wary about buying shoes on line. However Jonathon had all the information from my podiatrist and also listened to me and asked questions to ensure he could meet my needs.
I have just received a pair of boots which I love and which help with my foot problems. Many thanks.
Sara

13 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Sara.

We're ecstatic to hear that the boots you ordered are helping with your foot problems. This is why we created our referral system!

Your review reassures us on the service that we are providing, so we thank you for taking the time to share your experience.

Merry Christmas!

Noté 5 sur 5 étoiles

Ordered up some of the Adidas world cup…

Ordered up some of the Adidas world cup series boots for my football mad 7 year old daughter. They were the only people with them in stock.
Dispatched the next day but then got stuck from 6th of December until 16th in no mans land. This happens but I was desperate for them to arrive as a Christmas present. Rang customer services and matter was dealt with immediatley by a staff member who then followed up with 2 unprompted phone updates to myself.
Boots landed today - superb customer service - I wont go elsewhere whilst they have stock. You would not get that with any other online retailer - people who genuinley care about their customers. Superb

19 décembre 2022
Avis spontané
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Réponse de ShoeFit.uk Footwear LTD

Hi Paul.

The Adidas football boots have been flying off of our shelves, and we've now sold out of the official colourway. Because of this, we were worried when the tracking status wouldn't update, so we're thrilled to know that they've finally reached you.

During the holiday season, we understand how stressful it can be, especially when it comes to the children. You've been really patient, and we're sure that your daughter is going to love her new football boots!

Thank you so much for taking the time out of your day to share your experience with us. Merry Christmas and happy new year!

Noté 5 sur 5 étoiles

Thank you very much for your hard work…

Thank you very much for your hard work and your customer service. The phone calls were very appreciated and the late delivery had nothing to do with your service. Royal Mail is ruining businesses with this behaviour. I hope your company and all your staff have a great christmas and I wish you all a happy new year. Many thanks Gina and Family

19 décembre 2022
Avis spontané
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Réponse de ShoeFit.uk Footwear LTD

Hi Gina.

Despite Royal Mail's issues, we're really happy that you finally received your order.

It gives us reassurance that our customer service is in good standards when we read reviews like yours, so thank you very much for taking the time out of your day to share your experience with us!

Merry Christmas and happy new year!

Noté 5 sur 5 étoiles
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Réponse de ShoeFit.uk Footwear LTD

Hi Katie.

We greatly appreciate your kind words about our service. It really helps us small companies out a tonne.

Thank you very much for taking the time out of your day to review us!

Noté 5 sur 5 étoiles

Great delivery

Delivered on time, great service and and a great price.

9 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Nica.

We're happy to hear that you received your order on time, and that you're happy with our service and the price.

Thank you so much for taking the time out of your day to review us!

Noté 5 sur 5 étoiles

These guys follwed up my order by…

These guys follwed up my order by phone, very cool. Would Recommend.

11 décembre 2022
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Réponse de ShoeFit.uk Footwear LTD

Hi Mr NewShoe.

We pride ourselves on putting customers first, so it always makes us ecstatic to receive reviews such as yours.

Thank you very much for taking the time out of your day to share your experience with us!

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