Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

As part of a running group, we partnered with Shoely on an event. The rep did the scan for us and a shoe expert provided a list of recommended shoes based on questions asked by the in-person rep. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The guidance video was a game-changer for me. The science behind why certain running shoes were suggested changed me from being loyal to one brand and now loyal to what my feet need. I've told everyon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the 3D scan done at the San Francisco marathon expo. It took a few minutes. Video analysis and recommendations came two weeks later. I just received my order. The shoes with the custom cushion f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been having pain in my feet that is difficult to describe.I ordered the sneakers Shoely suggested, but was disappointed my foot pain continued. August and I emailed back and forth, he suggested... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(161)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product worth trying!

Easy scan process and a perfect fit of my insoles. I was skeptical given I have tried dozens of highend insoles in the past without finding one that was comfortable for my high arches, but Shoely came through! Definitely worth trying.

27 juin 2024
Logo de Shoely

Réponse de Shoely

Thanks for sharing, happy to support you! 🙏

Noté 3 sur 5 étoiles

Insoles fit well but have no…

Insoles fit well but have no cushioning. I wear my off the shelf Dr S sole for Plantars over these.

3 juin 2024
Logo de Shoely

Réponse de Shoely

Thanks for your review, Martin. We strive to balance cushion with the proper amount support needed for optimal foot health. While this works for many people, it sounds like you'd prefer a bit more on the cushioned side. We'll definitely keep this feedback in mind for our future product developments. 👍

Noté 5 sur 5 étoiles

My favorite part of your product is the…

My favorite part of your product is the convenience of using the scan tool and not having to leave my home to get a customized product.

11 juin 2024
Logo de Shoely

Réponse de Shoely

Thanks Robert, happy to support you! 👍

Noté 1 sur 5 étoiles

August was nice….but the end result did…

August was nice….but the end result did not help.

These “custom” inserts were no better (perhaps less effective)than the $10 off the shelve ones I use.

10 juin 2024
Logo de Shoely

Réponse de Shoely

Thanks for the review, Steve, and I'm sorry to hear you didn't find our insoles helpful. We strive for complete customer satisfaction in all we do and have thus refunded your order.

Noté 5 sur 5 étoiles

Fantastic personalized experience

Fantastic personalized experience! Shoely was knowledgable about my foot and able to provide customized recommendations based on my needs and goals. Can't recommend it enough!

19 mai 2024
Logo de Shoely

Réponse de Shoely

Thanks Emily! Honored to support you 🙏

Noté 5 sur 5 étoiles

The orthotics are great

The orthotics are great. I already feel the difference with my feet and my back. The CEO/co-founder August Dyess addressed my issues with the app and made the process much easier. I will definitely continue to use this company's products. Great experience overall!

31 mai 2024
Logo de Shoely

Réponse de Shoely

Our pleasure to support you, glad we could help! 🙏

Noté 5 sur 5 étoiles

I enjoyed how easy it was to buy…

I enjoyed how easy it was to buy running shoes and the personalized attention -- rare for an online store.

26 mai 2024
Logo de Shoely

Réponse de Shoely

Thanks Sam! Glad we could help 👍

Noté 5 sur 5 étoiles

Plantar Fasciitis gone after 20+ years!

I have had plantar fasciitis for 20 years and have spent a tremendous amount of money on different sleeves, inserts and other appliances. With Shoely, I have finally found the perfect solution. The measuring process was very fast and accurate, although I did have to purchase a selfie stick with a rotating head in order to get a good scan with my iPhone. My first order was for custom fit orthotics for my existing sneakers. They took about 10 days to arrive to Upstate New York. I had to trim them slightly at the widest part, but they fit otherwise. Once installed , I went for a 15 minute walk. I could feel an immediate improvement but it took several days before I felt completely comfortable.

Because of the success I had with the inserts, I decided to try their subscription service where you pay a flat fee of $99 per year, buy footwear directly from Shoely and they will install custom orthotics in your purchase for no additional charge. The sneakers I ordered took about 2 weeks to arrive. They were perfect! I would highly recommend this service! I have no pain after suffering for many years. So far, I have purchased four pairs over the last 3 months only because I like to have a variety of shoes on-hand.

The only small issue I have is that they do not offer an optional shipping method. I would be willing to pay more for faster shipping, but the lack of this option should not deter you from using this great service. They have a great selection of shoes at good prices and having the custom orthotics installed is simply fantastic!

10 mai 2024
Logo de Shoely

Réponse de Shoely

Wow, thanks so much for sharing, Pastor Bob! 🙏 We're honored to support you and thrilled to know we've been able to be of service. Trust that your feedback on faster shipping options will also be taken in for future improvements.

Noté 5 sur 5 étoiles

Good customer service

Owner of company reached out and saw the issue- he then sent me a new order with 2 pairs of inserts. I appreciate him reaching out to make sure I was satisfied. Looking forward to using my inserts.

6 juin 2024
Logo de Shoely

Réponse de Shoely

Thanks Allison, happy to support you! 😀

Noté 5 sur 5 étoiles

Very happy with my shoes

I have been very happy with the options presented to me for running shoes. I have struggled to find the right ones for me, and the ones suggested by Shoely have been great. I also needed to invest in trail running shoes and they quickly provided suggestions for that based on my profile.

17 mai 2024
Logo de Shoely

Réponse de Shoely

Awesome, Leanne! We've been thrilled to help 😀

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience and I would highly recommend to anyone, including those who don’t live in America. We met the team at a Rock n Roll expo earlier this year and had my scans done in person. We were in the states on holiday and was skeptical how Shoely would work from when we lived in New Zealand. The trainers arrived and the sizing was spot on. Due to absolutely no fault of Shoely, my trainers were faulty. The customer service was fantastic and I had a replacement pair of trainers with me very quickly. I am now a complete Shoely convert and will be telling all my friends. Thank you to August and his team for helping me to finally get the right size and style of trainer for my needs

17 mai 2024
Logo de Shoely

Réponse de Shoely

Thanks Fiona! Always our pleasure to help 🙏

Noté 5 sur 5 étoiles

Cool technology, quality product.

Quite amazing that the Shoely team is able to make custom molded insoles to fit my foot based on taking some photos with the camera on my phone. They fit great, provide excellent support, and have stood up well to my consistent use over the past couple months.

21 mars 2024
Logo de Shoely

Réponse de Shoely

Thanks Chuck! It's a pleasure to support you 🙏

Noté 5 sur 5 étoiles

Excited to try!

Really loved the custom analysis and guidance, and looking forward to trying my insoles!

25 février 2024
Logo de Shoely

Réponse de Shoely

Thanks Bailey! Excited to support you 😀

Noté 5 sur 5 étoiles

Great service!!!

Shoely is run and operated by people that really care about finding you the best running shoe for you! great service; professional and friendly!

19 avril 2024
Logo de Shoely

Réponse de Shoely

Thanks Juan, always our pleasure to help! 🙏

Noté 5 sur 5 étoiles

Shoely is getting me to Boston!

AMAZING customer service by Shoely once again!! I wanted to race in Alphaflys and Shoely was the only site I could find any available. Upon first order, the shoes were a half size short. With just under a week before my marathon, I reached out to August to see if there was any way to exchange for the bigger size before I left for my race. August responded immediately and the shoes made it with two days to spare! I even got some training runs in with them. They served my race perfectly and allowed me an 11 minute PR and Boston Qualifying time!! I truly cannot rave about the Shoely team enough!!

17 avril 2024
Logo de Shoely

Réponse de Shoely

WOW, congrats on the BQ, Cara!! We're so honored to be part of your journey! 🙏

Noté 5 sur 5 étoiles

Great service and product!!

Great service and product! The Shoely staff are friendly and helpful.

22 avril 2024
Logo de Shoely

Réponse de Shoely

Thanks Shawn! Always our pleasure to help 🙏

Noté 5 sur 5 étoiles

Awesome service

Awesome service. Right Fit the First Time. Thanks 🙏🏃🏻‍♂️

12 avril 2024
Logo de Shoely

Réponse de Shoely

Always a pleasure, Kamran! 🙏

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus