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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shoes arrived about a month after purchased, I'm in the UK so probably why it took longer than others say on their site. Great quality shoes, really striking and different. Like others I was worried w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ik heb nooit emails gekregen van jullie dat het pakketje verzonden ,onderweg of toekomen was. En toen we uiteindelijk gehoord hebben na lang wachten en sturen met Schoenmaten waar het pakje ligt reden... Voir plus

Noté 4 sur 5 étoiles

Custom snorlax and jiggly puff airforce 1 look alike 🥰🥰🥰love them .Took awhile to get here but look exactly like the pictures ,i’m usually a size 9 W in airforce 1s these are pretty tight .But over... Voir plus

Noté 5 sur 5 étoiles

The company is very easy to get ahold of, as well as super friendly customer service! It took a few months to receive my package but they explained that the shoes are fully custom and may take longer.... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

At Shoesmates, we understand that shoes are not just a fashion accessory, but a way to express your unique style and interests. That’s why we offer a diverse collection of shoes that cater to popular themes and trends. Our goal is to provide you with a pair of shoes that truly reflect your love for these beloved franchises and themes.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Would recommend

It took a long time for the shoes to arrive but it was worth the wait! I love the quality and size were correct. Would definetly recommend!

11 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I want to update my review

I want to update my review. I did finally get tracking information and received my shoes! I did get emails following up on my shipment to make sure I received the order. The shoes are awesome and our grandson loves them!

29 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ik heb nooit emails gekregen van jullie…

Ik heb nooit emails gekregen van jullie dat het pakketje verzonden ,onderweg of toekomen was. En toen we uiteindelijk gehoord hebben na lang wachten en sturen met Schoenmaten waar het pakje ligt reden we ernaar toe en was het al terug verzonden naar Engeland? Mijn email was juist ze. En nu wachten we op een antwoord voor het geld of moet terug verzonden worden 😡

1 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Custom snorlax and jiggly puff airforce…

Custom snorlax and jiggly puff airforce 1 look alike 🥰🥰🥰love them .Took awhile to get here but look exactly like the pictures ,i’m usually a size 9 W in airforce 1s these are pretty tight .But over all great product ,they actually came, so it is a legit site and cute asf 🥰🥰

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service And Shoes!

The company is very easy to get ahold of, as well as super friendly customer service! It took a few months to receive my package but they explained that the shoes are fully custom and may take longer. The shoes themselves are great quality and vibrant. They hold up nice and look exactly as the image was shown when purchasing! 10/10 would recommend.

22 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I would not recommend shoemate

I would not recommend shoemate. The coustomer service was terrible. We ordered our product and never received our shoes. We reached out to get information several times and they sent us a tracking number, the tracking number indicated the product was never received for mailing. It has now been two months and we still don't have the product. The company just keep responding with the same tracking information. I will never buy from shoemate again. Worst experience ever!

12 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Got my Sylveon sneakers today

Got my sneakers today. Are they real nikes? It took sometime to get. BUT they are super cute Sylveon pokemon sneakers. If you want to rock your favorite pokemon than these sneakers are for you. Fake nike or not…still am awesome shoe.

15 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered my shoes in early February…

I ordered my shoes in early February and still have not received them! Surely it doesn't take 3 months to ship a pair of shoes. I have not been able to get a response from the company about the status of my order. I would not recommend this company.

11 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I did receive them but they are beyond poor

I did receive the shoes, months after I ordered them. I had honestly forgot I ordered them. Upon receiving them I noted that they are extremely poor quality. The shoe material is cracking after one time wearing them, and the shoes are very uncomfortable. They may only have a use on a shelf

I am very likely never ordering from your company again

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Top quality

I was looking for a new pair of shoes when i found this site. Europe shipping was pretty fast. Excellent shoes

25 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Awesome design and comfortable shoes, but still a few complaints

While I do like quite a few things about my ordered shoes, here's still a LOT of room for improvement on Shoesmate's behalf.
Though first off: the shoes I got look great! They are comfortable to wear, the colors are surprisingly nice and the variety of shoe designs in general is pretty impressive. I really like my ninetales shoes design-wise.

In terms of quality, that's where I'm a little critical. The shoes get advertised as an Air Jordan which they simply aren't. I think it's quite disrespectful towards the customers to lure them with false advertisement. Additionally, the shoe sole is... a little underwhelming. I was expecting shoes with a sole that would have some good grip, not an almost completely flat surface. I am more than happy to pay almost 100 USD for shoes with a good sole and over all good quality, but I really wonder how justified that price is considering the current quality of the shoes.

There were some payment problems too, but the customer service was nice and respectful and the issue got resolved. No complaints there.

Over all, I like the shoes! I even got compliments from strangers because they just look awesome. Though, Shoesmate really needs to work on the quality of the shoe sole specifically. And they should really stop advertising something as an AJ while it obviously isn't one. Fix this and/or adjust the prices and I'll maybe buy another pair in the future.

17 mars 2025
Avis spontané
Logo de Shoesmates

Réponse : Shoesmates

Thank you for your feedback! We're glad to hear you like the design and comfort of your shoes. We want to assure you that we have already made improvements to the quality of our shoes. We now use better materials and have reinforced the soles to enhance grip and durability. We appreciate your insights and hope you’ll consider giving us another chance in the future!

Noté 2 sur 5 étoiles

Ordered them in November

Ordered them in November - now mid-January and they’ve just gotten thru Greece customs. They were meant to be a Xmas gift….

13 janvier 2025
Avis spontané
Logo de Shoesmates

Réponse : Shoesmates

Hi Carrie. I'm really sorry for the delay with your order. Unfortunately, during the peak holiday season, shipping carriers can experience significant delays, especially with customs. We understand this was meant to be a Christmas gift, and we truly apologize for the inconvenience.

To make it right, we’d like to resend a new pair of shoes to you. We'll expedite the process. Thank you for your understanding, and we appreciate your patience!

Noté 3 sur 5 étoiles

I ordered your shoes and they looked…

I ordered your shoes and they looked like the ones I bought except for the fact that they weren’t Air Force ones as advertised! What the heck man! I think it was November 29 2024 I’m not sure but it was the last few days of November for sure.

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The shoes we ordered are great

The shoes we ordered are great. We did have some issues with shipping due to the holidays, however they were responsive and helpful in taking care of the issues.

31 décembre 2024
Avis spontané
Logo de Shoesmates

Réponse : Shoesmates

Thank you so much. I look forward to serving you even better in the future.

Noté 2 sur 5 étoiles

TERRIBLE shipping time

I placed an order of the middle of November. I got a message that my order was complete and arrived in Illinois on December 7. I emailed the company on December 11. Wondering when I would get my shoes. They responded that USPS shipping takes 11 to 15 days. It is now December 26. I have still not received my shoes. I would rate this company with a one star, but I am hoping the shoes will at least give it a two star. All of this makes me wonder if this is a scam or a real company. If they don’t arrive soon, I will dispute them with my credit card company.

26 décembre 2024
Avis spontané
Logo de Shoesmates

Réponse : Shoesmates

We sincerely apologize for your order. We are very sad about this situation as well. The shipping company has not did well. According to what they told us, the recent peak season has caused many orders to be delayed due to strict customs inspections. This is an unavoidable circumstance. I hope you can understand our position. We are working hard to urge the shipping company to expedite the delivery process for you. I kindly ask for your patience a little longer. Thank you very much.

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