Shoesonline Avis 

Horrible customer service. Took them over a week to let me know a shoe I ordered was out of stock. Two more days of messaging to find one that was in stock. And then said that it will delivered 10-30 days. Never again.

I bought many times at this website in the last year - the delivery is quick and price are good. 18 months ago the company was merged by one of the biggest consumer goods in Israel Schestowitz.

שמי יהודה אליאור

החזרתי את הנעליים שקניתי בחנות שלך לפני יותר מחודש ועדיין לא קיבלתי את החזר הכסף שלי.

דיברתי עם עורכת הדין שלי והיא אמרה לי שאם לא תחזיר את הכסף שלי לחשבון הבנק שלי תוך שבועיים אז נגיש תביעה נגד החברה שלך כדי לקבל את הכסף שלי בחזרה.

להגיב בהקדם האפשרי

יהודה אליאור 0532210287
תאודת זוט
336394597

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Not order received. No response on sent complaints. No point of contact. No money back. Be aware with this shop!!! Very high risk to lose your money.

נוכלים!!!! דחוף לפנות לערוצי טלוויזיה

אני הזמנתי פעמיים ובכל פעם היתה לי חווית קניות ממש אבל מממש לא מוצלחת!
לא ממליצה לאף אחד לנסות.
זה לא שווה את הזמן והכסף!
פעם הזמנתי ואז הם ביטלו כי הנעלים לא היו במלאי וזה לאחר חודשיים שאני מחפשת אחר ההזמנה שלי שלא הגיעה ועוד פעם שאני כבר מחכה למעלה מחודשיים וחצי ועדיין לא קיבלתי!

Same as others - no shoes nor money after 1+ month. No point of contact. Other shops usually deliver in 3 days. No reply from this shop nor from the delivery company. But after 2 months I got the shoes. Delivery was so confusing. As if they tried to deliver, in contact with me, but then just disappear for days or weeks.

There is no customer service at all. Very bed experience. Still waitingto get my order.

If you are also waiting for your shoes since several weeks, please report shoes online to the Israeli customer protection agency gov . il/he/departments/consumer_protection_and_fair_trade_authority/

Shoesonline.co.il seams to be a fraud website which must be closed.

I didn't get my package for 3 months cause they didn't even pack my package, and the customer service is slow and not responsible

Horrible shop, they just want your money and don't send the orders!!! Scam at its high level....customer service practically non existent and everytime I contact them I receive the exact same email with the delivery status which is showing delivered when it wasn't. Scammers and definitely do not recommend at all!!!

ההזמנה שלי לא הגיעה, אתם לא מגיבים לשום פניה, מספרי הטלפון שאתם מספקים מנותקים ובפועל אין לכם בכלל שירות לקוחות.

אתם רק גובים כסף, לא מספקים מוצר ונעלמים.
זה נקרא גניבה.

לא אזמין מכם שוב בחיים.

ממליצה לכל מי שרוצה להזמין מכם להתרחק.

They tried to steal my money.
I ordered shoes some 2 months ago which never arrived. They never contacted me.
After chasing them with 11 emails (as for scammers they don't have a phone number), I managed to get a refund which will appear at the end of this month (all in all will be 70 days of waiting for a refund on one pair of shoes.
Support was polite but super slow on response and again if I wouldn't have contacted them they would just keep my money and provide no service. Beware of these scammers!

Three times i have made an orders from this horrible store, three times my orders were canceled due to different reasons as-" the product is unavailable", "we have no idea where is your order" .Strongly do not recommend!!!The website seems to be completely fake.

I waited a month for my order, and another two weeks for a response from the customer service, to find out that my order had not even been shipped. They just cancel it.

It’s been 2 months since I’ve ordered and never got it. Customer support isn’t responding. I just hope I can get my money back somehow. Never buy from them.

Useless website selling shows they can not deliver and when asking why my paid for order has not been delivered they blame it on some European supplier . They then ask you if you want a voucher or a refund I requested a refund let’s see how long this will take to be settled . Stay away from this website there are enough stores with the same brands at same prices .

A buying experience that only equates to Dante’s inferno. I purchased a very expensive pair of shoes , using a coupon provided from work and added additional cash money. The shoes were supposed to arrive by a given date shown on the order page.When the due date arrived i contacted customer support only to discover that the item hasnt even been shipped yet. Miraculously, the moment i opened a support ticket, i received an sms from some delivery company stating the product is shortly to arrive to Israel. After which the status on the website changed to reflect the product has landed in Israel and is in the hands of a local courier. Alas, to my despair - another lie - as a week has passed and i suddenly received an sms indication that the shoes were just from abroad. Of course, the website then showed a new status - the product is now in flight. I havent received the product, a month has passed. To call this site a scam would be a compliment. One last thing to state is that the site never ever mentions it does not have a product in stock, doesnt let you know or inform you the shipping is unusually slow and is simply put - a scam. Your time and money is better put where it is appreciated.a meager compensation of about leas than 4% of the order is simply inadequate for such a waste of time. btw, if you accidentally use a coupon such as buyme, you will never get an actual refund - only site credits… so cancelling in effect is impossible.

Stay away!
Ordered a pair of shoes - waiting for one month just to be told (because i asked) that my order was out of stock.
Even for refunds they asked for additional 14 days.
—> This company is earning INTERESTS on sales they will never deliver ! They should be FINED.
If you still haven’t bought anything then look elsewhere.
Please report them!!! Way too many people are writing about the same “trend” (take money, wait for 2-3 months to refund and in the meanwhile they earn interests…)

one of the worst website in israel one of the worst website in israel. A month ago I ordered a pair of shoes. I opened a claim and these clowns inform me that they are unable to deliver my order. 1 month. Run away, do not buy on this site