Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem auto... Voir plus
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Lisez les avis des autres
I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin. Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasi... Voir plus
Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... Voir plus
Their sanitary towels used to be brilliant. I never understood why anyone would buy Always over Bodyform. I found Always would practically disintegrate overnight, twisting inside and making a mess. Bo... Voir plus
À propos de l'entreprise
Coordonnées de contact
Southfield Road, LU6 3EJ, Dunstable, Bedfordshire, Royaume-Uni
- Support@shop.bodyform.co.uk
- shop.bodyform.co.uk
3,5
Moyen
132 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Initially I was happy with the product…
Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money back guarantee) however, as I didn't buy directly from Bodyform I couldn't get my money back even though it was their product and I provided a receipt. However, they did gave me £15 off a product that I felt could be more suited for me!.
13 juillet 2026
Absolutely shocking
Absolutely shocking
Ruined my knickers with the glue. The customer service is very dismissive and arrogant. company line followed. No empathy shown towards me being a bedbound, disabled woman. Just told to buy alternative products that they sell.
Didn't agree to refund despite the photos i sent as proof of the problem and their admittance of a problem with their products.
Stopped using altogether and will never use again.
Definitely do not recommend then or any products they sell.
10 juin 2026
Avis spontané
A amazing high Quality briefs I would…
A amazing high Quality briefs I would honestly recommend these I bought five pairs, I have bought this product in the past.
22 juin 2026
They change all pads and the rubbish I…
They change all pads and they are rubbish I did use for 20 years before was so good!!!!!!!!! Now I brought yesturday they are difrent NO GOOD!!! They added more Plastic😱🤬🤬!!!!!I will stop to buy them now 🤬🤬🤬🤬
2 juillet 2026
Avis spontané
Really poor quality period knickers
Really poor quality period knickers. Bought 3 pairs. Material’s used are cheapest quality and padding is roughly stitched so it petrudes. I could have knocked up something better on my sewing machine. Will not buy again and wish I’d sent back but you know, not really a thing with knickers!
28 avril 2026
Great customer service
21 mai 2026
Period Pants
I thought I'd ordered two different styles but I can't see the difference.
Took longer than expected to arrive by post but great product.
18 mai 2026
I slept and no leak!
I had a really heavy flow and I used the body form pads while I was sleeping and the front was covered in blood so I thought the back would be to but not a single bit leaked through to the back. Really impressed!
23 mai 2026
Avis spontané
Be careful of limited returns policy
I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you have to open them, you are then not allowed to return for hygiene reasons. The customer service team are responsive but have to stick to their policy. As I am a first time customer I have been able to arrange a refund for one pair. With both pants being £20 each I definitely wouldn’t risk trying again. I also paid £4.50 to send them back, I then found out I wasn’t supposed to send them back, although they gave me the address to send them! I have found much better quality in M&S. I would suggest body form add a feminine hygiene sticker and a small window in the packaging to allow for customers to check texture. It wouldn’t help being able to gauge size though.
30 mars 2026
Réponse de Bodyform UK
Hi Charlotte,
Thank you for taking the time to share your feedback about the packaging — we really appreciate it. We’ve passed your comments on to our product development team so they can review this going forward.
Regarding the return, unfortunately we’re unable to accept items that have been opened or used. As outlined in our previous correspondence, returns need to be unopened and unused, and we’re sorry that this means we’re not able to process a return in this case.
We understand this may be disappointing and appreciate your understanding. If you have any questions or would like to discuss this further, please don’t hesitate to get in touch — we’re always happy to help where we can.
Great service and fast delivery but not…
Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.
6 octobre 2025
Réponse de Bodyform UK
Hi Valentina,
We’re really sorry to hear the pants weren’t quite right for you. Our Comfort Fit range was created using customer feedback, and to improve the feel we’ve reduced the gusset (the absorbent part) by 35%, making the pants noticeably thinner and more comfortable to wear.
You can take a look at the range and learn more here:
https://shop.bodyform.co.uk/collections/what-is-comfortfit
If you have any questions or need help finding the right option for you, please don’t hesitate to get in touch — we’re always happy to help. 💜
Prompt delivery
23 mars 2026
Réponse de Bodyform UK
Hi Leah,
Thank you for getting in touch, and we’re sorry to hear you’ve had some trouble with your refund.
I’ve checked our system and can see that a partial refund was issued on 2nd January. If you’re still experiencing any issues or believe something isn’t quite right, please do reach out to us at support.shop@bodyform.co.uk
Just to clarify our policy: we offer a 60 Day Money Back Guarantee, which allows customers to try one pair of period pants, and if they're not suitable they can claim and get their money back. Unopened items can also be returned and customers will be refunded. However, for hygiene reasons, opened items (other than the single trial pair) aren’t eligible for return.
If you have any questions or need further help, our support team will be happy to assist you.
Love this brand
18 avril 2025
Réponse de Bodyform UK
Hi Maggie,
Please can you email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.
Thanks, The Bodyform Customer Care Team
The process in trying to get refunded…
The process in trying to get refunded for product or exchange is frustrating and I still have not received refund or exchange as I bought multiple of the item. I don't think I will be using bodyform again.
22 janvier 2026
Réponse de Bodyform UK
Hi Hayley,
We're sorry to hear you were unsatisfied with the refund and exchange process. Please email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.
Thanks,
The Bodyform Customer Care Team
Period pants are wonderful!
20 janvier 2026
Great period pants
Great period pants, really pleased with the fit and usefulness of them (first time user!) Swift delivery too.
16 janvier 2026
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