I bought the Cpap machine that was on sale because it only supported 3G tech. My win! The new machine is completely noiseless, and when you reach down in the dark to turn it off the top lights up so y... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does... Voir plus
L'entreprise a répondu
Ordered yearly supply for mask, tubing, and filters. When received package the wrong mask was sent. Was able to return the unopened mask to Brandon with the proper mask being mailed from Winnipeg wi... Voir plus
L'entreprise a répondu
a little worried about not ordering from medi-gas but in reality this place is just an offshoot business of medi-gas..no worries ..carried on with same login and it showed my ordering history...delive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Coordonnées de contact
150 McPhillips Street, R3E 2J9, Winnipeg, Canada
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,5
Excellent
111 avis
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product was as described
Product was as described, easy to assemble, quick delivery, reasonable price
17 avril 2026
Réponse de Remologie
Hi Kenneth, Thanks for sharing your experience. We are glad you were happy with our quick and efficient service!
Ordered yearly supply for cpap
Ordered yearly supply for mask, tubing, and filters. When received package the wrong mask was sent. Was able to return the unopened mask to Brandon with the proper mask being mailed from Winnipeg with no issues and received quickly thru the mail!
1 avril 2026
Réponse de Remologie
Hi Dianne, Thank you for sharing your experience. We're glad we could quickly resolve the mix-up and get the correct mask to you without hassle. We appreciate your patience and are always here if you need anything further!
Quick service
Quick service. The initial discount was very helpful for a senior with limited income and no insurance.
31 mars 2026
Réponse de Remologie
HI Al, Thanks for sharing your experience. We are so glad you were happy with the service. We are glad you were happy with the quick service and our promotional offer!
Réponse de Remologie
Hi Mavis, Thank you for sharing your experience. We are so glad you were happy with our fast service and friendly staff!
Great service Every time
I bought the Cpap machine that was on sale because it only supported 3G tech. My win! The new machine is completely noiseless, and when you reach down in the dark to turn it off the top lights up so you can easily find the on/off button. When I arrived to pick up my order everything was in one box, and easy to carry. So glad I have a new machine for less than what I paid for the first one 6 years ago.
29 mars 2026
Réponse de Remologie
Thank you for sharing your experience. We are so glad you are happy with your new machine!
Réponse de Remologie
Hi Lewis, Thank you for the review. We are so glad you were happy with our quick service!
I would prefer to get tracking…
I would prefer to get tracking information once my order is received
21 mars 2026
Réponse de Remologie
Hi John, Thank you for sharing your experience. I did see there was a delay in sending your tracking information. Thank you for pointing that out. We will look into how that happened to prevent it from happening again!
Prompt delivery Good directions
Prompt delivery Good directions. Cannot yet comment on how well everything works as I still haven’t used the travel CPAP.
26 février 2026
Réponse de Remologie
Hi Carleen, Thank you for the review. We are so glad you were happy with the prompt delivery and directions! If you need any advice on using your new travel CPAP, please let us know! You can email at support@remologie.ca or call at 204-786-2727. We are always happy to help!
Good price and helped exchange products…
Good price and helped exchange product that was ordered by mistake. Also south Winnipeg location is convenient.
18 février 2026
Réponse de Remologie
Hi Christian, Thank you for sharing your experience. We are glad to be able to help with your exchange!
Great people, site needs work
The people were great just a mixup with the online order selections. Since there are two locations you should be able to click where to pick up your order, not leave it in the comment section where it can get missed
17 février 2026
Réponse de Remologie
Hi James,
Thank you for the feedback and for the kind words about our team, we really appreciate it.
We are currently working on improvements to our online ordering system and will be looking to add a pickup option for our newer Kenaston location in the future.
Just to clarify, the pickup option is not located in the comments section. At the select a shipping option the pickup option is labelled: “Pickup at 150 McPhillips Street, Winnipeg, Manitoba.”
We appreciate you raising your concern, we will continue working to make the process as clear and smooth as possible.
Réponse de Remologie
Hi Judy, Thank you for sharing your experience. We are glad to know you found the website easy to use and your order arrived quickly!
Réponse de Remologie
Hi Ron, Thank you for review. We are so glad to know you are happy with our prices, and customer service!
It was fast and easy to place our order…
It was fast and easy to place our order and pick it up when it arrived.
17 février 2026
Réponse de Remologie
Hi Stuart, Thank you for the review. We are glad you found the process fast and easy!
Came in on time and as ordered
Came in on time and as ordered. Much more convenient than going down to closest CPAP store
16 février 2026
Réponse de Remologie
Hi Tom, Thank you for sharing your experience. We are glad you found it convenient!
It was great till a few days ago the…
It was great till a few days ago the plastic started creaking when I moved around in bed I'm gonna try giving it all a good soak not being to open the windows up on the 16th floor makes the air stale and dry cause it can't circulate it's probably just that but otherwise awesome.
24 janvier 2026
Réponse de Remologie
Hi Vince, Thank you for sharing your experience. I have passed on your comments to our clinical team, one of them will reach out to you to see if they can help your situation.
Website was easy to navigate and…
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does not seem to be available on my account. Having said that I received the invoice very quickly on follow up.
20 janvier 2026
Réponse de Remologie
Hi Donna, Thank you for sharing your experience. We are so glad you found the website easy to use and that you were happy with the shipping speed!
We also appreciate your feedback about the invoice. We're going to look into ways we might be able to provide invoices digitally through accounts in the future. In the meantime, we're always happy to send one over promptly when requested. Thanks again for your continued support!
Free shipping.
18 janvier 2026
Réponse de Remologie
Hi Franciszek, Thank you for the review. We are glad you were happy to receive free shipping on your order!
Réponse de Remologie
Hi Ken, Thank you for sharing your experience. We are so glad you are happy with our service and fast delivery!
Réponse de Remologie
Hi Lori, Thank you for the 5-star review. We are glad you were happy with your purchase!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.