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On April 1st, 2026, I ordered Cocao and Nattokinase from this company's trymaia.co website. It arrived on April 6th. These products are supposed to help with my blood pressure and clogged heart arteries. The ONLY reason I ordered was because of their published "no questions asked" guarantee policy on their website (see attached screenshot). I tried the products. I did NOT notice any difference in my body or my blood pressure readings. I contacted them 1st by phone and was told by a very rude and mean woman that they only issue refunds if I return the products. This is 100% different from what the say on their website. A classic bait and switch. I felt ripped off and lied to.

I contacted them again and received several rude communications from an employee their named Joannie. See the attached screenshots. Another employee told me I met all the requirements for a "no questions asked" guarantee refund. He stated he would forward my case to their department responsible for issuing refunds. I received several more rude communications from Joannie and another employee now stating I won't get my refund unless I return the products unopened. An hour later, these lying scammers tried taking $49 from my bank account AGAIN! Today, May 4th, 2026 they fraudulently tried charging my card a second time! On May 7th, they tried charging my card a 3rd time. You call their number and they refuse to put you through to a manager or supervisor, telling you there aren't any.

It clearly states on their own published website that it's NOT required to return the products OPENED or UNOPENED to get a refund under their published guarantee!

These people are thieves and scammers who really should stop trying to use my card and issue me a full refund.

Thank you for those who posted the reviews. I was going to try their cacao product but after reading these reviews I will start away from this company and product. Thank u joe

Whatever blood pressure benefit you might receive from the cacao is completely erased if you try to communicate with Maia Cacao customer care about items missing from your shipment. They will respond, but don't expect them to ship the missing items. I purchased “buy 2, get 2” and added 9 additional bags of Maia cacao at checkout for $157.50 on Aug 29, 2025. I received 4 bags of cacao delivered by Amazon on Sept 22, 2025. I emailed Maia customer care on Oct 12 and 14 to report the missing cacao and Maia customer care said “no problem, we'll ship the missing bags of cacao right away.” I never received an email with tracking stating a 2nd shipment was sent. I never received an email with tracking from Amazon for a 2nd shipment for the order. I never received a “delivered” email or text from Amazon for a 2nd shipment for the order. Maia customer care insists the package was delivered and has given me 2 addresses where it was supposedly delivered, neither of which is the address that is on the order - my address. I got multiple email responses from Maia customer care when I continued to request a 2nd shipment with the 9 bags of cacao that I never received. They kept emailing back saying they would investigate and handle it. I never received the 9 additional bags. Maia refuses to make this right. $157.50! Theft. Dishonesty.
P.S. The Trust Pilot response to my review from Maia is “the 2nd shipment for this order was delivered” and a tracking number they sent me before for an address in another state.

I placed an order a couple months ago and I did receive it. However, today they took money off my credit card for an order I DID NOT place for 4 bottles of Nattokinase! I NEVER subscribed to receive their product. I clicked on one time purchase. I am currently attempting to stop payment! Do not trust this company!

First of all my order wasn't recieved until after the 30 day money back gaurentee period!

The product doesn't work!
I contacted them & they stated the delivery time was after the 30 day return period!

Yes it's a scam & we need to stop these companies from doing this.

Contact the commerce department for consumers & file a complaint & they will refer to legal departments & start a class action law suit witch will shut these companies down!

SCAM! They tell you that if you don't watch their upsale videos and close the page out that you will be double charged. Why would anyone want to buy more product before they have even tried the product to begin with? Absolutely NO customer support. If you do send them money do it through Paypal so that you can have the charges reversed.