CHAMI Beauty Avis 21

Réponse de CHAMI Beauty

3 mars 2026

Hi BB,

We’re so sorry for the confusion here, and especially for the automated Trustpilot emails you received before your order arrived. Those review requests are sent automatically after purchase, regardless of delivery status, and we completely understand how frustrating that can feel.

I’ve checked your order and I can confirm it is currently in transit and on its way to you. It should be delivered within the next few days.

As a returning customer who previously had a great experience with us, we truly value your trust. We’re continuously working hard to ensure every order arrives smoothly and meets the same standard you expect from us.

Thank you so much for your patience and continued support. If you need anything at all, we’re always here to help.

- Ashley

Réponse de CHAMI Beauty

18 déc. 2024

Hi Tammy,

Thank you so much for your review and for your kind words about our customer service! I'm really glad I could help clarify the situation for you.

I completely understand how the discrepancy with the Shop app tracking might have caused some confusion, and I truly appreciate your patience in allowing me to sort things out.

I’m just as excited as you are for your package to arrive, and I’m confident you’ll love using it. Please don’t hesitate to reach out if you have any questions once you start using it, I’m here to assist you!

- Ashley

Réponse de CHAMI Beauty

13 déc. 2024

Hi Johana,

Thank you so much for your wonderful review! We're thrilled to hear how delighted you are with the wand and the amazing results you’ve achieved. Reducing expression lines and achieving smooth, radiant skin is exactly what we aim for, and it’s so rewarding to know it’s become such a valuable part of your skincare routine. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you again for sharing your experience and for being part of the CHAMI Beauty family!

- Anna

Réponse de CHAMI Beauty

8 déc. 2024

Hi Michie,

Thank you so much for sharing your experience! We're thrilled to hear that the wand is becoming a staple in your skincare routine and that you're already seeing improvements in your sensitive skin. Your kind words mean the world to us, and we’re so happy the wand is helping with your skin journey. If you ever have any questions or need advice, feel free to reach out, we're always happy to help!

- Anna

Réponse de CHAMI Beauty

8 déc. 2024

Hi Yulia,

Thank you so much for sharing your experience! We're thrilled to hear that you're seeing such amazing results after using the device. Soft, healthy skin is exactly what we aim for, and we are glad to hear it's working so well for you!

If you ever have questions or want tips to enhance your routine, don’t hesitate to reach out.

- Anna

Réponse de CHAMI Beauty

8 déc. 2024

Hi Miriam,

Thank you for taking the time to leave us a review. We’re sorry to hear about your concern and want to address it right away. Upon checking, your order is on track and estimated to arrive by Sunday, December 8. You can track your order anytime using the tracking link provided in the shipping confirmation email.

We have not sent any emails about the delay. It’s possible that you may have received a fake email pretending there’s a delay with a certain order. Please be cautious with such emails, especially if they request private information.

If you need any assistance, please don’t hesitate to contact us at contact@shopchamibeauty.com. We’d be happy to help you!

- Ashley

Réponse de CHAMI Beauty

9 nov. 2024

Hi Tiffany,

Thank you so much for the kind words! We're thrilled to hear you had a smooth experience with our customer service and found everything easy to navigate. If there’s anything more we can assist you with, please feel free to reach out!

- Ashley

Réponse de CHAMI Beauty

1 oct. 2021

Hi Pastel,

It's great to hear that you got excellent results so quickly. If you have any questions, please let us know. Have a great day!

- Ashley

Réponse de CHAMI Beauty

1 oct. 2021

Hi NishaaLynn,

I'm so glad to hear that! Thank you for your wonderful feedback! If you need anything, don't hesitate to let us know. Have a great day!

- Ashley

Réponse de CHAMI Beauty

30 août 2021

Hi Ferraahhh,

I'm so glad to hear that! If you need anything, don't hesitate to let us know. Have a great day!

- Ashley

Réponse de CHAMI Beauty

Actualisé le 30 août 2021

Hi Shannon,

Great to hear that! Thank you for your wonderful feedback. If you need help, please contact us. Have a great day!

- Ashley

Réponse de CHAMI Beauty

Actualisé le 4 août 2021

Hi Amanda,

I'm so glad to hear that you received the Skin Cleaner so quickly and that you love it! If you need anything, don't hesitate to let us know. Have a great day!

- Ashley

Réponse de CHAMI Beauty

Actualisé le 3 août 2021

Hi Boris,

I'm sorry you were disappointed with the results. We understand that everyones skin is different and that results can sometimes vary from person to person. We recommend using the product for 4 weeks to see results and sometimes it can be longer. If you still do not get any results please contact us for a refund. Have a great day!

- Ashley

Réponse de CHAMI Beauty

3 août 2021

Hi Kelly,

It's wonderful to hear that! If you need any help, do not hesitate contact us. Have a great day.

- Ashley

Réponse de CHAMI Beauty

4 juil. 2021

Hello Chelsea,

Thank you very much for your comment and for your patience. We apologize that your order took a little longer than expected to reach you. Our courier partners are doing everything possible to work through the delays created by COVID-19. If there is ever anything we can do for you, please don't hesitate to contact us. Have a lovely day!

- Ashley

Réponse de CHAMI Beauty

Actualisé le 4 juil. 2021

Hi Emily,

That's wonderful to hear! If there is ever anything we can do for you, please contact us. Have a great day.

- Ashley