Shop was mannered, employee phoned to say stock wasn’t all there so I could edit order before pick up. Easy to use, shop employee easy to talk to. Would definitely recommend, also told me about more d... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service very reliable delivery is like 1 to 2 hours but they never cancel on you just keep you updated
A good business that goes above and beyond to assist thier customers needs. Sadly there are some bad apples in the cart but nothing some customer service training would not fix. A very lovely and help... Voir plus
L'entreprise a répondu
Ordered at 10.06 didn’t receive order till 12.46 even though it says within 2 hours I ordered bread expecting it to be have at least a few good days to use but no it’s today’s date to be used by not t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de livraison
- aussi dans
- Entreprise de livraison
- Livraison de repas à domicile
- Restaurant servant le petit-déjeuner
- Service de livraison des courses
Écrit par l'entreprise
We partner with restaurants and local community shops to deliver food, groceries, alcohol and more at low prices.
Coordonnées de contact
78 Cowbridge Road West, CF5 5BT, Cardiff, Royaume-Uni
- 02393430060
- support@shopezy.com
- shopezy.com
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Awful food was stone cold
Awful food was stone cold ; meet looked like it wasn’t cooked pure vile
5 mars 2024
Avis spontané
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Réponse de Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
I have order through Shopezy app but it…
I have order through Shopezy app but it is not delivered and after 6 pm got the message your order has been successfully delivered. so strange.
1 mars 2024
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Réponse de Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Ordered food via delivery
Ordered food via delivery, money was taken. Rang the takeaway, they had received nothing via Shopezy. Soon as I ended call, ordered showed on app as delivered. All money taken, and no refund offered.
Absolute scam.
24 février 2024
Avis spontané
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Great service, fast delivery and friendly employees!
I’ve ordered through Shopezy a few times now and the service is excellent, I order from the 3S Convenience store and the guys who work there are so lovely and couldn’t be more helpful when it comes to item replacements etc. Delivery is very quick and so handy when I can’t l can’t take the dogs into the shops!
24 février 2024
Avis spontané
Réponse de Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Delivery over 3 hours
Delivery over 3 hours. contacted help chat. was first told the drivers car had broken down. then they were stuck in the rain. then they'd be 20 minutes. then they had 25 orders. then 30 orders. ordered at 7:30, arrived at 11:40pm. no help from chat. was offered £5 voucher towards food from a local takeaway which i refused due to the food hygiene being poor. avoid these. help chat will lie to you, not help you. asked for a refund and didn't get a reply. got a knock on door off the delivery driver 5 minutes after. funny that.
Edited and Updated: Complaint was resolved by Jenna from Tonypandy. The fact that she had to call twice 2 sort it with the store is a bit dodgy, plus the 2 calls i had to chamge to my order and the phonecall today asking me to change this rreview. old review stays up, shows reslved. changed rating from 1 to 4 stars and that is, hand on heart, only because Jenna had the decency to look into it and get it resolved (5* fo Jenna though!). if it wasn't for her, this would stay the same. Have a word with your drivers please, like i said previously, you lot have been great up until the last 2 weeks, don't let some new delivery staff ruin it.
8 février 2024
Avis spontané
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Great service
Great service. On time and polite driver. Reasonable prices
17 février 2024
Avis spontané
Réponse de Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Brilliant place
Brilliant place . Informative delivery all stuff received and super happy with it all thanks so much … cheap delivery too
10 février 2024
Avis spontané
Réponse de Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always spot on
Always fantastic service. Always call if things aren’t in stock, quick delivery and always my go too. Thank you :)
8 février 2024
Avis spontané
Réponse de Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Terrible delivery times.
Terrible delivery times.
You need to be more accurate when things are getting delivered and turn up during that slot.
2 février 2024
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Very pleased with the Service
1 février 2024
Réponse de Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not had refund for good not had
1 février 2024
Réponse de Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
Absolutely fabulous
Absolutely fabulous. Thank you. I use shopezy a heck of alot as I'm up the top of a mountain. Staff from the shop are always smiling always chatty. Had an issue with a double payment taken as I was on route to London and older children at home when I put the order through it said not processed so did it again. Both payments taken but it was sorted pretty much straight away. Thank you.
2 février 2024
Avis spontané
Réponse de Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
POLITE AND FRIENDLY SERVICE
31 janvier 2024
Réponse de Shopezy Ltd
Glad to hear that you've had a positive experience using the Shopezy app,
and we appreciate you taking the time to share your positive experiences.
Our joy is in serving you and the community.
Took the mick on delivery over over 2…
Took the mick on delivery over over 2 hours
4 février 2024
Avis spontané
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always a pleasure to order off these…
Always a pleasure to order off these guys. Very kind polite delivery
2 février 2024
Réponse de Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not good unfortunately as I've not…
Not good unfortunately as I've not received my cans, can't get a refund or the cans. Not happy
1 février 2024
Réponse de Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.