Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
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Lisez les avis des autres
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Voir plus
L'entreprise a répondu
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Voir plus
L'entreprise a répondu
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Coordonnées de contact
121 Harrington Street, 2000, Sydney, Australie
- shophumm.com
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My experience was so non challenging…
My experience was so non challenging and as soon as I applied they replied even though I thought it was going to take a couple of days I definitely recommend for yall
17 mai 2026
Avis spontané
Réponse de humm Classic
Hi Juilet,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I got a prompt and clear response from…
I got a prompt and clear response from ConnerJ.
28 mai 2026
Avis spontané
Réponse de humm Classic
Hi Eleena,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My first time using this
My first time using this , signed up on line , so easy , went to Harvey Norman they set me up there for my purchase, all done in matter of minutes. Will definitely use this again
25 mai 2026
Avis spontané
Réponse de humm Classic
Hi Antoinette,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very nice experience..
26 mai 2026
Avis spontané
Réponse de humm Classic
Hi Abhilash,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Just connected with Conner J
Just connected with Conner J. for a query, and he helped me through it. Absolutely professional.
28 mai 2026
Avis spontané
Réponse de humm Classic
Hi Vishnu,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Happy Customer
Thales L was patient with me as I was new to suing humm. I got the best assistance and a walkthrough which inspired confidence in humm as a product.
28 mai 2026
Avis spontané
Réponse de humm Classic
Hi The Fair Guy,
Many thanks for your lovely review!
Thales will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conor J was very helpful from Humm…
Conor J was very helpful from Humm support team. one of the shops that I bought stuff from and was refunding me due to delay, they told me they already refunded and the delay is from humm. but Conor checked for me and nothing was recieved by them and I asked him to email me so I can go back to that shop to say and he did. such a helpful support
27 mai 2026
Avis spontané
Réponse de humm Classic
Hi Azii,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
DO NOT USE THIS COMPANY
This would have to be the most unprofessional, disorganised, inept company I have ever dealt with.
All I needed was to change the payment method, this has taken 3 phone calls, each one going for approximately 1 hour. Their system does not work but they couldnt understand how and clearly the information was not passed along to be corrected. They are still taking monies out of the wrong account even though I finally was able to update on the app, as per their advice. Waiting for monies to be refunded still while they are still making the same mistake over and over.
27 mai 2026
Avis spontané
Réponse de humm Classic
Hi Katrina,
We appreciate the time you have taken to leave feedback, and we apologise for the issues you have experienced and the issue not being resolved as expected.
This is certainly not the standard of service we aim to provide, and we appreciate you bringing this to our attention. We’d like to look into this further and ensure this is fully resolved, including the refund and payment method update.
Please email us on customer@hummloan.com so we can assist you.
We appreciate your patience and hope to make this a much smoother experience moving forward.
Regards,
The humm Support Team
Very good nice
27 mai 2026
Avis spontané
Réponse de humm Classic
Hi Georgy,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm is fantastic
Humm is fantastic! Purchase was straight forward and user friendly. The repay options are very flexible, I would highly recommend them.
24 mai 2026
Avis spontané
Réponse de humm Classic
Hi Joyce,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Было легко и просто заполнить заявку
Было легко и просто заполнить заявку, ответ пришел на следующий день, обязательно буду использовать ваш сервис еще
24 mai 2026
Avis spontané
Réponse de humm Classic
Hi Vadym,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to apply and fast response.
12 mai 2026
Avis spontané
Réponse de humm Classic
Hi Denise,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J great CS representative
I was dealing with Conner J, all went smooth, quick and without any hassle
26 mai 2026
Avis spontané
Réponse de humm Classic
Hi Mrs Anna,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy to apply and get approval…
Very easy to apply and get approval within a day
22 mai 2026
Avis spontané
Réponse de humm Classic
Hi Ian,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Chat Box query
Conner J on the chat box was most helpful. I had a very specific query that I could not figure out from the site. He was very helpful and friendly. Thank you.
25 mai 2026
Avis spontané
Réponse de humm Classic
Hi Laura,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was really easy to fill and approved…
It was really easy to fill and approved in few hours really helped me set up my daughter to secondary school it's a great help when something comes up unexpectedly
21 mai 2026
Avis spontané
Réponse de humm Classic
Hi Ildiko,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very Easy
Very easy to complete the application. And the salesman at the store made everything very simple.
22 mai 2026
Avis spontané
Réponse de humm Classic
Hi Mike,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really impressed
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. Definitely helped when I needed flexibility with payments. Great first experience so far.
19 mai 2026
Avis spontané
Réponse de humm Classic
Hi Simba,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
There are no complications
I didn't expect the transaction to be so smooth; it only took a few minutes. You are truly amazing
19 mai 2026
Avis spontané
Réponse de humm Classic
Hi Sabeur,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Réponse de humm Classic
Hi Sonja,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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