Great customer service from initial phone call to book storage Spaceright through to meeting Dan on site and being shown to my storage space and Having everything explained to me. Dan gave me 5 st... Voir plus
Établissement
Changer d'établissementPoorhole Lane, CT10 2PT Broadstairs, GB
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Lisez les avis des autres
I was running late to my checking in and worried I wouldn’t be able to unload in time. I called ahead and Lucy was super helpful and was able to sort me a unit that was closer to the loading bay. She... Voir plus
Difficulties accessing the facility. I was given information that there was automatic access until 9pm Only for my drivers to waste hours outside trying to wait for help coming and after 3 phone ca... Voir plus
L'entreprise a répondu
Excellent facilities and staff at the Broadstairs site, great advice and service which helped our house move go smoothly with less stress. Highly recommend.
À propos de l'entreprise
À propos de Shurgard Self Storage - Broadstairs
Écrit par l'entreprise
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
Poorhole Lane, CT10 2PT, Broadstairs, Royaume-Uni
4,6
Excellent
31 avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dan and Lucy are always welcoming and…
Dan and Lucy are always welcoming and polite and are always there to help when needed
14 mai 2026
Avis spontané
Great information and got exactly what…
Great information and got exactly what I expected
14 mai 2026
Avis spontané
Great storage, great facilities, great customer care
Great customer service from initial phone call to book storage Spaceright through to meeting Dan on site and being shown to my storage space and Having everything explained to me.
Dan gave me 5 star help in a pleasant relaxed environment
28 avril 2026
Avis spontané
Super helpful!
I was running late to my checking in and worried I wouldn’t be able to unload in time. I called ahead and Lucy was super helpful and was able to sort me a unit that was closer to the loading bay. She helped me check in quickly so I could get on with unloading and was very clear and helpful. Made a stressful day much calmer for me!
17 avril 2026
Avis spontané
Great service
Great service, friendly staff and easy to use. Really needs to be upgraded to 24/7 access.
19 avril 2026
Avis spontané
Excellent facilities Broadstairs Kent
Excellent facilities and staff at the Broadstairs site, great advice and service which helped our house move go smoothly with less stress. Highly recommend.
9 avril 2026
Avis spontané
Excellent
Excellent, only came in with enquiry, booked straight away, Dan was great
25 mars 2026
Avis spontané
Mel was very helpful and showed us how…
Mel was very helpful and showed us how everything worked.
Smooth and easy set up would highly recommend
27 novembre 2025
Easy on-line booking and helpful staff…
Easy on-line booking and helpful staff on-site
27 novembre 2025
Perfect service From initially walking ithe office…
From initially walking into the office Lucy greeted us very politely and with a smile. She was extremely helpful and informative and answered all our queries. She is a credit to the company.
7 septembre 2025
Avis spontané
Fabulous helpful customer service
Fabulous helpful customer service! Thank you!!
9 septembre 2025
Avis spontané
Polite & professional
Polite & professional. Fast & efficient. Every shurguard staff member I spoke to was great
29 août 2025
Very flexible
They responded quickly and provided flexibility of up or down grading my storage capacity.
31 juillet 2025
Difficulties accessing the facility
Difficulties accessing the facility. I was given information that there was automatic access until 9pm
Only for my drivers to waste hours outside trying to wait for help coming and after 3 phone calls to the main office it was found I was given the wrong information. Had to put up 3 drivers in a local hotel and wait until 10am the next day on the Sunday morning. Then difficulty accessing due to me from Scotland having to email consent for my husband to access the facility.
10 juin 2025
Réponse de Shurgard Self Storage - Broadstairs
Hello, thank you for taking the time to give us your feedback. We're sorry to hear that you've received the wrong information. At Shurgard, we take security seriously. That's why we give an individual PIN code to each customer. To help us improve our services in the future, please send your customer ID and phone number to info@shurgard.eu so we can get in touch and help you.
Definitely 5-star!
The premises in Broadstairs are easily accessible, well laid out, spotlessly clean and beautifully air-conditioned!
The staff are friendly, helpful and professional.
As a result, the whole process is being made very much easier.
13 juin 2025
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