Shurgard Self Storage - City Airport Avis 

131
TrustScore 4.5 sur 5

4,7

5 Oriental Road, E16 2BZ London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited today to get some prices on a unit as I’m moving house. I was greeted at the front desk by keely, what a lovely young lady. She took me on a tour round the building and showed me how it all... Voir plus

Noté 5 sur 5 étoiles

I do not have a unit with Shurgard, I come to buy boxes. I was greeted by keely she is so polite and sweet. Nothing is to much for her I was asking her so many questions and she was more than happy to... Voir plus

Noté 5 sur 5 étoiles

Staff is super friendly, and the facility is amazing. Most importantly, it feels secure, since you have to authenticate a couple of times each time you enter the building. Would definitely recommend o... Voir plus

Noté 5 sur 5 étoiles

I received a swift response to my enquiry—professional and friendly communication with James over the phone. I met with Alex and Boris at the front desk the next day. They made me feel so welcome. An... Voir plus


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

À propos de Shurgard Self Storage - City Airport

Écrit par l'entreprise

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Écrit par l'entreprise

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Coordonnées de contact

  • 5 Oriental Road, E16 2BZ, London, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(131)

7 105 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I visited today to get some prices on a…

I visited today to get some prices on a unit as I’m moving house. I was greeted at the front desk by keely, what a lovely young lady. She took me on a tour round the building and showed me how it all works, she answered all my questions and put my mind at ease. She is so polite and her customer service is amazing!

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I do not have a unit with Shurgard

I do not have a unit with Shurgard, I come to buy boxes. I was greeted by keely she is so polite and sweet. Nothing is to much for her I was asking her so many questions and she was more than happy to answer them. She is an absolute sweetheart and a credit to Shurgard. Thank you for such great service.

30 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Penalised for staying

I rarely leave reviews, but this genuinely warrants one star.

I have been a customer for six months, and today I was informed that my rate will increase by 22%. When I asked what justified this, I was effectively told that the longer I stay, the more I will pay, as prices are periodically increased for existing customers. That is quite an approach to customer loyalty.

It gets better. I was also told that if I move from my current 50 sq ft unit to a 65 sq ft unit, my monthly cost could be cut in half. It is difficult to understand how that pricing structure makes any sense.

I am currently renting a unit while spending time abroad. Needless to say, I cannot keep flying back just to rearrange boxes to fit this kind of pricing logic.

20 mars 2026
Avis spontané
Logo de Shurgard Self Storage - City Airport

Réponse de Shurgard Self Storage - City Airport

Dear customer, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together. Your Shurgard Team

Noté 4 sur 5 étoiles

The staff are friendly and welcoming

The staff are friendly and welcoming. I would given a five star if Shurgard was open 24 hours. Shurgard needs some more trolleys, because in the evening the trolleys are being used. I like the security to get in the building.

30 août 2025
Noté 4 sur 5 étoiles

Simple to set up

Simple to set up, helpful staff. Secure storage with good app based access. Reasonable pricing and long access hours

28 juin 2025

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