Shurgard Self Storage - Maidenhead Avis 

Web site made it really simple to arrange and book a storage unit with great communication throughout. A particular note about the facility manager at Maidenhead, Zender, who was great taking time to show me around, explain everything I needed to know, and helped to switch the pre-allocated storage unit to another on a different floor.

I had been to the facility with a relative previously, but when I looked online Shurgard provided better information as well as clear prices and options. The online process to book the storage was easy and when I went there the staff were very helpful and answered all my questions and took me to the space and explained the App and the security steps as well as the 15 day notice period. The facility is modern and well looked after. The App is simple to use and is part of a good security system. Staff are friendly and helpful and I am very pleased with the choice getting 50% off the first month rental. I did look at alternatives for the compulsory contents insurance and received a refund of the Shurgard insurance included in the order. This was straightforward to get and caused no problems.

Excellent customer service
Latest technology update security and very clean facilities
Value for money
Very happy customer

My access code does not work for 4 days now !
i cant get in and have my car full of my belongings and I cant get in
The issue was brought to the attention of your staff 4 days ago , that there was an issue getting access

Mixed feelings about the storage unit experience so far....
Multiple issues before moving into the unit with keep getting unit reservations cancelled, then first night I moved in to realise door magnets back and holds open for at least 6 minutes leaving it wide open to the public, not very security conscious, them despite not speaking to anyone got an email next day to say I had requested to move out of the unit, so only positives so far was lovely guy I spoke to on the phone to resolve the issue of the unit supposedly being cancelled and the lovely younger guy who showed me around the facilities months ago

Very nice storage centre. Clean and secure. Staff are active and helpful. Certainly use again.

The app is easy to use and easy to set up a guest.

Great service, professional and friendly staff

I was very impressed by the quality of service and Carina that helped me made it so easy to sign a contract and explain to me how the site works.

Polite and well spoken staff greeted me upon arrival to the facility.Reasonable priced.Easily accessible.Highly recommend this company.

No comment , the perfect helper when you need , staff impeccable giving all details promptly , helping you to setup your App.
Excellent.

From start to finish everything was made to be so easy. Even though I had never used Shurgard before it all went so smoothly. Staff very friendly and helpful. I thoroughly recommend their services if you need storage.

Thank you to staff-member Carina who explained the new security system to me. This system was cumbersome, meaning I had to be handling my phone with the dedicated app every time I went through the access door and every time I used the lift.

Easy registration and moving in.... Carina was very kind to explain the terms and showed us around. When we actually moved in our stuff, Reece was really helpful.

With a great customer service ethic & the upmost attention to prioritize the customer needs, Shurgard go beyond to support & if possible facilitate your every needs.

After the service I was given & the overall experience I had, I would highly recommend that should you ever require a storage facility, Shurgard is the right place for you.

Easy and quick to rent. The staff were excellent.

From booking online to informing Shurhard of cancellation date was very easy.
Premises were very clean.
The only downside was out of office access currently not available, which they are looking to change. Also access is restricted to one door but not the big shutter doors, which would be useful for people using removal companies. However, this may be for security reasons to stop people just walking in without access. The app is excellent for allowing access.
All in all, a very smooth process and staff are very helpful.

Easy to book and access the storage

Really good offer for storage competitive pricing staff all really friendly & helpful! This is our first time using this type of service & would highly recommend it!

The staff were very friendly and helpful
Made the whole experience a pleasure

Great first experience of a storage company. Got given clear instructions on how to use everything and a warm greeting.