Ms.Nadia, your your front desk officer was a great help. She guided us through the process and also very helpful in finding store and all the procedure went very smoothly. Nadia is a pleasant person... Voir plus
Établissement
Changer d'établissement510 Neasden Ln N, NW10 0EA Neasden, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room. She knew exactly what she was talking about and passed that information on in a... Voir plus
Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked. Popped in a few da... Voir plus
A very very helpful service anytime I visit the store. She goes way above exceptional customer service. I’m so happy to use Shurgard and will recommend them to all my friends and family as a result... Voir plus
À propos de l'entreprise
À propos de Shurgard Self Storage - Neasden
Écrit par l'entreprise
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
510 Neasden Ln N, NW10 0EA, Neasden, Royaume-Uni
4,8
Excellent
84 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff is friendly and helpful
Staff is friendly and helpful. Gave us all the information in a very polite and nice manner. Storage is fairly priced and clean. Seems very secure and I definitely recommend using this service
9 juillet 2023
Avis spontané
The manager Reon was a huge help
The manager Reon was a huge help. Very professional and found me the best storage for what I needed
8 juillet 2023
Avis spontané
justina and mo are very charismatic and…
justina and mo are very charismatic and helpful they made my experience at shugard very pleasanf
7 juillet 2023
Avis spontané
Excellent customer service
Justina has an excellent customer service. She was very helpful.
5 juillet 2023
Avis spontané
Amazing stuff and provide all the…
Amazing stuff and provide all the required information needed to rent a unit. Reon helped me a lot with all the procedures.
4 juillet 2023
Avis spontané
Justina was very helpful
Justina was very helpful. Am very pleased with service.
8 juin 2023
Avis spontané
it is amazing i feel comfortable right…
it is amazing i feel comfortable right now!
3 juin 2023
Avis spontané
I met Lovely people
I met Lovely people, Michael and Justina were really helpful and friendly.
27 mai 2023
Avis spontané
Michael and Justina
Michael and Justina were really lovely and very informative during our document signing.
27 mai 2023
Avis spontané
Michael and Justina were very friendly…
Michael and Justina were very friendly and helpful, made sure my move in day was very smooth and easy. Highly recommend.
27 mai 2023
Avis spontané
Highly recommend
Justine and Michael were really professional in showing us the ropes. Very friendly service. Highly recommended and love the app entry. So much easier.!
23 mai 2023
Avis spontané
very good service from Mr Michael
very good service from Mr. Michael who attended to me super attentive and helpful note 10
9 mai 2023
Avis spontané
Amazing contract flexible move in dates
Micheal was very helpful
We had issues with arranging the date of our contract start date but Micheal was very accommodating and adjusted the contracts multiple times
22 avril 2023
Avis spontané
Very easy process
Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked.
Popped in a few days later to pick up the lock and sign the final paperwork. Michael was really friendly and helpful, and allowed me to view the exact storage room to get a good sense of the space. Excellent service.
22 avril 2023
Avis spontané
Helpful service
Michael and his co-worker were very helpful in showing the units to me and advising on which one to choose. I would recommend this facility.
6 avril 2023
Avis spontané
Shurgard Neasden excellent service !!
Michael was super professional, helpful and friendly !!
4 avril 2023
Avis spontané
Total rip off company!
The annual increase meant that the monthly bill went from £117 to £140! Not like that have an extended heating bill as all is cold storage - which means what you store get damp. Rodent dropping have been found in the unit! Only one of the two lifts is working. The outside gate keeps being broken and now they want more money! Total rip off company!
27 janvier 2023
Avis spontané
Réponse de Shurgard Self Storage - Neasden
Hi Mats. We are very sorry to hear you didn't have a positive experience at Shurgard and we apologize for any inconvenience caused. We would like to look into this in more detail for you. Please send your customer ID and phone number, so we can contact you personally. We remain at your disposal.
I'm surprised
I'm surprised, customer service Sam was so helpful, professional and friendly at same time. Its first time when I'm using Shurgard and I will recommend to all of my friends. So sad that feedback is not working , as I want to leave my 5 star to Neasden customer support Sam.
19 juin 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.