Shurgard Self Storage - Oldbury Avis 25

TrustScore 4.5 sur 5

4,5

6 Churchbridge, B69 2AP Oldbury, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... Voir plus

Noté 5 sur 5 étoiles

Excellent service many thanks to The exceptional by Jacob at salford Branch. He is a Asset to the company. Guided me through the set up process and also saved me more money for boxes and packag... Voir plus

Noté 5 sur 5 étoiles

Unit perfect for what I needed. Rob great with move out too, very straightforward

Noté 5 sur 5 étoiles

Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my... Voir plus


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

À propos de Shurgard Self Storage - Oldbury

Écrit par l'entreprise

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Écrit par l'entreprise

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Coordonnées de contact

  • 6 Churchbridge, B69 2AP, Oldbury, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Rob was really helpful and was great organising the transfer of units.

25 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Contract ended early and no refund

Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.

However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.

I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?

That is wholly inappropriate.

18 septembre 2025
Avis spontané
Logo de Shurgard Self Storage - Oldbury

Réponse de Shurgard Self Storage - Oldbury

Hello Amanda, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Noté 1 sur 5 étoiles

Male collegue could not have got things…

Male collegue could not have got things so wrong numerology - breaching GDPR.

2 septembre 2025
Avis spontané
Logo de Shurgard Self Storage - Oldbury

Réponse de Shurgard Self Storage - Oldbury

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Noté 5 sur 5 étoiles

Great customer experience

Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!

3 juillet 2025
Noté 5 sur 5 étoiles

Stacey is an absolute legend!

Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!

5* wished I could give more!

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, Jacob salford branch.

Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.

Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.

2 mars 2025

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