Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... Voir plus
Établissement
Changer d'établissement6 Churchbridge, B69 2AP Oldbury, GB
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Lisez les avis des autres
Excellent service many thanks to The exceptional by Jacob at salford Branch. He is a Asset to the company. Guided me through the set up process and also saved me more money for boxes and packag... Voir plus
Unit perfect for what I needed. Rob great with move out too, very straightforward
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my... Voir plus
À propos de l'entreprise
À propos de Shurgard Self Storage - Oldbury
Écrit par l'entreprise
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
6 Churchbridge, B69 2AP, Oldbury, Royaume-Uni
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Yousaf has been great with my move out
Yousaf has been great with my move out
Unit perfect for what I needed
Unit perfect for what I needed. Rob great with move out too, very straightforward
Rob was great with my move in
Rob was great with my move in. Really helpful.
Great team
Excellent service
Excellent service. Rob was really helpful and was great organising the transfer of units.
Brilliant service
Kyle was fantastic. Very professional and very helpful.
Nice friendly helpful staff.
Contract ended early and no refund
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.
However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.
I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?
That is wholly inappropriate.

Réponse de Shurgard Self Storage - Oldbury
Most important thing for a company is…customer care
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked the box correct for my needs.
Male collegue could not have got things…
Male collegue could not have got things so wrong numerology - breaching GDPR.

Réponse de Shurgard Self Storage - Oldbury
Dave and the staff are amazing
Dave and the staff are amazing, they went above and beyond.
Great storage
Great storage. Clean easy and accessible. Friendly staff. Thank you
Easy to access nice clean and nice…
Easy to access nice clean and nice people as well.
Great customer experience
Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!
Stacey is an absolute legend!
Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!
5* wished I could give more!
Very helpful
Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.
Excellent service, Jacob salford branch.
Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.
Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.
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