Shurgard Self Storage - Peterborough Avis 

Entry system easy to use once got used to it. Good access. Large lifts. Shame no-one on site on a Sunday as several people struggling to access when we first went in.

Absolutely fantastic storage experience! Clean, secure, and incredibly easy to access. The staff were super helpful too. Highly recommend!"

The experience was very easy with clear instructions. Extremely clean affordable storage. Staff very helpful and pleasant. Will recommend.

Sam was absolutely amazing, showing me some storage rooms as I was very undecided on how much room I need, she took her time with me.. and not felt rushed.. thank you sam..

Very satisfied
Storage is very clean and convenient to take stuff to my storage.

Friendly, professional, helpful

I chose this old Lok n stor location as its most convenient for me. It's recently been taken over by Shurguard and that confused me over things like opening times as they must have changed or the leaflet explains how to lock the door which bears no relation to the doors here. But all worked out well, though my locker is an odd triangular shape it doesn't affect me for what I am storing in it, but it might others.

Staff very helpful

It was great. The staff were very helpful and the storage area is very clean and well presented.
Price very competitive with nearby competitors.

I chose Shurgard because is nice lower prices and very easy to do this online.
But when I get the to the office I have so easy reservations and so easy app explain and what is much important foe me professional customer service
Thank you JustynaM

At first I reserved only the storage picked different size to what I actually have. I got phone call regarding reservation and easily cancel and pick bigger storage over the phone. All my questions were answered. Easy process to register pay etc. On the day I got phone call regarding my arrival and when got there was welcomed well instructed.staff was really helpful. The only disadvantage are the opening hours especially for people who work long hours but other than this excellent service.

Excellent online systems
And friendly human touch locally

Staff very friendly and helpful. The site is well designed and very easy to use. Definitely recommend

The storage facility is clean and tidy with polite and friendly staff

Great experience

Whole process was so straight forward and easy. Staff at Peterborough branch were excellent (Alice).

The lady I spoke to was absolutely brilliant and very helpful I didn’t get her name but she was fantastic and made my my decision to open a unit with your company easy even when I was planning to check out others before deciding.

She gave a fantastic level of customer service which is a rare thing these days and so I decided to open a storage unit with Shurgard.

I don’t know if Shurgard do rewards and recognition for there outstanding employees, I work at a company where we reward our employees for going above and beyond or for providing great customer service.

If you have rewards or recognition within your company then I’d like to recommend that the lady that helped me be recognised and rewarded, she truly was amazing.

The people who were there at the reception very helpful and willing to answer any questions. Clean and tidy, very happy.