Shurgard Self Storage - Ruislip Avis 103

TrustScore 4.5 sur 5

4,7

652 Victoria Rd, HA4 0LN Ruislip, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

George and AB were superb in helping us with the entire process from beginning to a quick tutorial on how it works. Excellent service

Noté 5 sur 5 étoiles

I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurga... Voir plus

Noté 5 sur 5 étoiles

The whole process of selecting a self storage unit on line with Shurgard was very easy. Once payment was made and a start date agreed it as just a simple case of downloading the App. The App allows yo... Voir plus

Noté 5 sur 5 étoiles

Very friendly and helpful staff. Charlie in the office was patient, polite, professional and very detailed oriented. He went over and beyond to show me the unit and explain various options. This mad... Voir plus


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

À propos de Shurgard Self Storage - Ruislip

Écrit par l'entreprise

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Écrit par l'entreprise

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Coordonnées de contact

  • 652 Victoria Rd, HA4 0LN, Ruislip, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Excellent Service, thank you John!

John at Shurgard Ruislip is one of the kindest and most knowledgeable professionals that I have met in the customer service sector. When I walked into my local Surgard to enquire about their self-storage units as a solution to increase my studio's storage space, not only did John understand my budget as a young professional, but he went the extra mile to ensure that they offered me the best fit for my belongings. Thank you, John!!

13 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

I didn't have a good experience in this…

I didn't have a good experience in this storage because they removed my triathlon equipment which costs around 2,500 pounds, a 55-inch TV, documents such as passport, certificates and household appliances!! I had a loss of around 3,000 pounds and I haven't heard back by email to find out where my things ended up!!! I don't recommend anyone leaving anything there!! I'm very sad and angry because it wasn't easy to get everything I lost and I had to work a lot to get my triathlon equipment, which included a helmet, a Cervelo P3 carbon bike and all the equipment I acquired over the years!!

28 février 2024
Avis spontané
Logo de Shurgard Self Storage - Ruislip

Réponse de Shurgard Self Storage - Ruislip

Hello, thank you for feedback. At Shurgard we aim to be as transparent as possible about our payment conditions. In order for the store to verify the circumstance please confirm your customer ID and phone number to info@shurgard.co.uk so we can contact you. We remain at your disposal. Your Shurgard team

Noté 1 sur 5 étoiles

hilst I understand that it's not…

Whilst I understand that it's not shurguards fault that hs2 has taken over a third of the parking area at the same time altering access times from 6am to 7am has meant I'm now moving to big yellow. I've sent 3 emails to head office asking for a reduction to my rent due to the above, not only did I not get it they didn't even bother replying. Surely losing a third of parking, actually hs2 has restricted my access when the entrance has been blocked, reducing access times deserves a reduction. Shurgard would have received payment from the government for hs2 so why not pass it onto customers for inconvenience.

11 novembre 2023
Avis spontané
Logo de Shurgard Self Storage - Ruislip

Réponse de Shurgard Self Storage - Ruislip

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Noté 1 sur 5 étoiles

Was at Ruislip Storage and the service…

Was at Ruislip Storage and the service was very bad.
Store Manager not helpful .Trust me there plenty other storage places in the country better the Shurgard.

5 octobre 2023
Avis spontané
Logo de Shurgard Self Storage - Ruislip

Réponse de Shurgard Self Storage - Ruislip

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Noté 5 sur 5 étoiles

Easy to set up and use

John was so helpful helping me set up storage quickly and easily. The storage area is clean and spacious and easy to access with the app.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing. Very friendly staff. Very helpful. John and Charlie sorted every thing out in a matter of minutes. Thank you both.

30 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Mr John & Mr Jamil were very helpful

Mr John & Mr Jamil were very helpful, warm & courteous. I was explained all the jargon in simple words. I am very happy with customer service i received. Thanks John and Jamil.
Regards
Bhupinder

14 août 2023
Avis spontané

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