We used shuttercraft for our shutters in our kitchen and lounge and I cannot recommend them enough. Giles was absolutley spot on with his quality and helped tailor our order for our needs. The whole p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementChiltern House, 45 Station Rd, RG9 1AT Henley-on-Thames, Oxfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I didn’t hesitate to go ahead with my order after meeting Giles, and I didn’t even feel the need to price-match. The service was excellent from the very beginning, the installation was completed... Voir plus
L'entreprise a répondu
So happy with our shutters! Giles was great he wasn’t pushy at all and we were happy with the price so went ahead and the twelve week wait for installation gave us time to decorate. They arrived pra... Voir plus
L'entreprise a répondu
I am so glad I chose Shuttercraft..friendly propfessional service, and top of the range quality.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- aussi dans
- Magasin de rénovation
- Magasin de rideaux et stores
À propos de Shuttercraft - Henley
Écrit par l'entreprise
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Coordonnées de contact
Chiltern House, 45 Station Rd, RG9 1AT, Henley-on-Thames, Oxfordshire, Royaume-Uni
- 01491 529 810
4,8
Excellent
57 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Quality and service
No doubt they provide excellent service and quality. We have approached and placed an order with them about an year back. Giles was their representative who was in touch with us from the start to end and he has been excellent and provided all the necessary info and made sure it was all smooth. Happy with their service and definitely recommend them
21 juin 2022
Avis spontané
Réponse de Shuttercraft - Henley
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Fantastic service, experiance and outcome
Giles provided excellent service end-to-end. Great advice/help making the right shutter choice for the look, utility and style we wanted to acheive; profesionally fitted; very efficient/tidy install and always arrived exactly as arranged. Highly recommend. We had quotes from all the main suppliers. Going with Shuttercraft was certainly the right choice and, per their many reviews, my experience adds another 5 Star review as we are delighted with the service and outcome.
5 juin 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear Andrew, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Giles arrived on time and was very…
Giles arrived on time and was very efficient in taking measurements of my windows for some plantation blinds. He provided samples of various blinds and colours which helped enormously in making the right selection for my house. Temporary blinds were installed for the manufacturing period and when the blinds arrived they were installed cleanly and professionally and all packaging removed from my property. I thoroughly recommend Giles and Shuttercraft Henley.
18 mai 2022
Avis spontané
Réponse de Shuttercraft - Henley
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Giles did a brilliant Job
Giles did a brilliant Job. My shutters look fab ! He is very professional, quick and efficient and very neat and tidy. I would definitely highly recommend. Thank you !
11 mai 2022
Avis spontané
Réponse de Shuttercraft - Henley
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Great looking shutters!
Great looking shutters! Really good quality, reasonably priced. Friendly and helpful sales person. Shutters were delivered in good time and installation was quick and smooth. I will definitely recommend them to my friends and family.
17 mars 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear Elena, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again
The whole experience from start to…
The whole experience from start to finish was a pleasure, Giles really is a top man who made an absolutely top job on our sash windows - I would definitely recommend!
2 mars 2022
Avis spontané
Réponse de Shuttercraft - Henley
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Excellent service, thrilled with shutters
Excellent service from initial visit to understand what I wanted, to email updates through the process, to delivery and installation. I shopped around to find a shutter company which I was comfortable with but Shuttercraft was exceptional.
2 mars 2022
Avis spontané
Réponse de Shuttercraft - Henley
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Our new shutters are amazing
Our new shutters are amazing - such high quality, look lovely and we've already noticed how much warmer our rooms feel with them! Giles has been fantastic throughout the process. Our initial enquiry was responded to very quickly and he fitted our shutters beautifully. Thanks, Giles! - Hannah and Daryl
5 février 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear Hannah & Daryl, our staff are always pleased to read reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Done a great job of our shutters
Done a great job of our shutters. It was a tricky job as the house is very old and wonky, but Giles managed to make them fit really well and they are a joy to look at and use. Highly recommend them
4 février 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear Gary, thank you for your feedback. We really appreciate you sharing you experience with us. Hope to see you again very soon.
Very glad I went with Shuttercraft…
Very glad I went with Shuttercraft Henley, everything about the buying process was great. Giles is very helpful, no hard sell, competent and the shutters were ahead of schedule, reasonably priced, and look great.
3 février 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear David, we would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent
Excellent service, competitive pricing and swift installation - very happy we went with Shuttercraft Henley.
31 janvier 2022
Avis spontané
Réponse de Shuttercraft - Henley
Dear Eve, we have enjoyed reading your kind words describing your experience with us! Thank you for taking the time, we hope to see you again soon.
Excellent service
Excellent service, quality product and I am thrilled with the end result!
Giles was great - no heavy sell or pressure, communicative and very professional. The shutters have made my house a home, thank you!
12 janvier 2022
Avis spontané
Réponse de Shuttercraft - Henley
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent !!
Excellent !!
We asked Shuttercraft for a quotation, and the following day (Saturday) Giles arrived with samples, he then took all the measurements. Within hours we had our quotation.
We were kept up to date regarding delivery time, which was kept to very well.
Today the shutters were fitted today and we are extremely pleased.
First Class.
17 décembre 2021
Avis spontané
Réponse de Shuttercraft - Henley
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Polite, punctual and professional.
From start to finish, a very professional approach. Always punctual, polite and, when quoting, careful to explain the options. The shutters came on schedule and we're really pleased with them. We're happy to recommend Giles and team without reservation.
9 décembre 2021
Avis spontané
Réponse de Shuttercraft - Henley
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon
Transformed our home
Extremely pleased with the work undertaken by Giles and the Shuttercraft (Henley) team, from the initial consultation (no sales pressure whatsoever) through the ordering process (great comms), and to the final fitting (amazing quality product that has made such a positive difference to our home). Highly recommended.
23 septembre 2021
Avis spontané
Réponse de Shuttercraft - Henley
A big thank you for the time you have taken to write this review Tony. It is our pleasure to be a part of this transformation, very glad you liked them and received the excellent service that is always expected from us. We hope to see you again soon!
The shutter looks great
The shutter looks great, we are really pleased with the finish. The whole process was straightforward and Giles was great at answering any of my questions and keeping us updated.
21 septembre 2021
Avis spontané
Réponse de Shuttercraft - Henley
Your feedback is really appreciated Sam! Thank you for taking the time to share your experience with us. We are so pleased you were happy with our service. Hope to see you again soon!
Great Service
Great Service. Giles is a true professional from the start. Made making decisions easy and installation was hassle free. End result was excellent!
10 septembre 2021
Avis spontané
Réponse de Shuttercraft - Henley
Thankyou Andy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Highly recommended
From the initial appointment to fitting Giles was great, he took the time to fully understand what I was looking for and discuss the available options, he kept me updated at all stages between order and installation and I can't fault the finished product, they look amazing. Thanks Giles.
9 septembre 2021
Avis spontané
Highly recommend
Excellent customer service and a really lovely product - we're so pleased with our bay window shutters that Giles fitted today
23 août 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.