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Silver Fox Avis 172

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amber and Alex came to show me how the new updates facilitated label printing. They were patient and thorough in their explanations and where more than happy to answer all my questions. Top service, I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always 5 Stars to Miro ! Silverfox labeling software is one of a kind but there are occasions where I need some assistance to locate a label or have a custom label made for us - thats where Miro and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I contacted Customer Services and was quickly put through to Miro, who helped me set up one of our company’s existing labellers. He made everything straightforward, clear, and easy to follow. The who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de fabrication
  2. Ingénieur électricien

Écrit par l'entreprise

Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From the moment I enquired about the…

From the moment I enquired about the fox in the box the staff were most helpful, talked me through what I needed, item was shipped next day, when I set up the equipment they was on the phone to talk me through using it.

25 septembre 2024
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Réponse de Silver Fox

Hi Martin,

Thanks for your review - we appreciate it.

We work so hard to ensure our customers spend as little time worrying about labelling as possible!

If you need any more training or support in the future, please let us know—it's all free of charge, and we're happy to help.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Really enjoy using this printer.

Really enjoy using this printer.
The training was very helpful and the after sales care has been second to none.

1 octobre 2024
Avis spontané
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Réponse de Silver Fox

Hi Dan,

Thanks for your review - we appreciate it.

We work so hard to ensure our customers spend as little time worrying about labelling as possible!

If you need any more training or support in the future, please let us know—it's all free of charge, and we're happy to help.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Miro was a great help with the printer…

Miro was a great help with the printer set up today and very efficient in knowing how the software worked and how to fault find on the printer. He was also very friendly and a credit to your company.

26 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Steven

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro, who ran your training session.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Quick

Quick, efficient and easy to use.

4 septembre 2024
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Réponse de Silver Fox

Hi Catherine,

Thanks for your review - we appreciate it.

Don't forget that you can book free of charge training on printing the labels with our support team.

10 minutes of training could save you hours in the long run—contact us to book it.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great support once again

Great support once again. Miro you are the best mate.

23 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Antonios

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro, who ran your training session.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Prompt License Issue Resolution Offshore

As an Offshore Asset Coordinator, having the ability to print cable labels on-demand is an often critical part of my work. Miro Wachulski offered prompt service to clarify and apply my company's software license, ensuring no gap in service.

17 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Michael

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great product and Customer Service

We have dealt with Amber throughout the ordering and setting up of our Label machine and she has been nothing but helpful! The machine is great and easy to use, support was also offered in a timely manner.

17 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Niamh

Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great labelling machine

Great labelling machine, easy to use and customer service is excellent. Would highly recommend

4 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Simon

Thank you for your review. We really appreciate it.

I'm glad to hear that the team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Really useful labelling software which…

Really useful labelling software which makes our job a lot easier, great customer service. Ambers always really helpful.

10 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Dan

Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

For me an excellent product

I was using another brand of wrap on labels but found them to be a bit too translucent. Tried Silver Fox and they are better suited to my application. Had some issues with the license key but was helped quickly with Tech support Miro. Timely responses and even a Teams call. Cant ask for anymore.

Thanks for your patience Murray

4 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Murray

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great Customer Service

Dom Michaelson was extremely helpful throughout the quoting and ordering process, providing quick turnaround times and prompt responses. Thank you Silverfox!

3 septembre 2024
Avis spontané
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Réponse de Silver Fox

Hi Casey

Thank you for your review.

We're so pleased you had a good experience with Dom. He works so hard to ensure that all the customers' needs are met and is highly knowledgeable when answering questions—we're lucky to have him!

I will pass your feedback along.

Please do contact us with any future labelling queries. We're happy to help!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Product and team are brilliant

Product is brilliant, exactly what we needed to label all our cables onsite.
Silver Fox team cant do enough for you either following purchase, Dom, Alex thank you.

Highly recommend

21 août 2024
Avis spontané
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Réponse de Silver Fox

Hi Dan

Thank you for your review.

We're so pleased you had a good experience with Dom and Alex. They and the rest of the Silver Fox team work tirelessly to ensure that we offer industry-leading customer service.

I will pass your feedback along.

Please ensure you get the most out of the solution and book your free-of-charge training with the team. We're happy to help!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Easy to deal with via email and phone. I highly recommend this company for all of your needs. Dom was so nice and helpful with all of my changes and very knowledgeable with what i did need.

29 juillet 2024
Avis spontané
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Réponse de Silver Fox

Hi Kayla,

Thank you for your review.

We're so pleased you had such a good experience with Dom. He is an asset to the team, and I will pass your feedback along.

Please ensure your end-user gets the most out of the solution and book your free-of-charge training with the team. We're happy to help!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Thanks for all follo-ups

Thanks for all follow-ups

22 juillet 2024
Avis spontané
Logo de Silver Fox

Réponse de Silver Fox

Hi Sibichen

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Mostly it is good and easy to use

Mostly it is good and easy to use. I try to use copy and paste in label printing area but it won't work. Please instruct it to me.
Thanks,
Simon

18 juillet 2024
Avis spontané
Logo de Silver Fox

Réponse de Silver Fox

Hi Simon,

Thanks for the review. We're glad you like the software.

Can you please contact support@silverfox.co.uk with your query? They can arrange a free training session to help you get the most out of the solution.

Thanks,

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Excellent customer service and training…

Excellent customer service and training support.

11 juillet 2024
Avis spontané
Logo de Silver Fox

Réponse de Silver Fox

Hi Meliecer

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro, who ran your training session.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

excellet quality

excellet quality, very easy to use and time saving

20 octobre 2023
Avis spontané
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Réponse de Silver Fox

Hi Cesar

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Great quality

Great quality labels and software that's straightforward to use, with support available if ever needed. Fantastic communication from the customer support team, always a pleasure to speak with.

4 juillet 2024
Avis spontané
Logo de Silver Fox

Réponse de Silver Fox

Hi Rebecca

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

Cable labels

Good Communication, very fast delivery and good quality labels.

19 juin 2024
Logo de Silver Fox

Réponse de Silver Fox

Hi

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Noté 5 sur 5 étoiles

just had an licence transfer and…

just had an licence transfer and everything worked smooth and easy.....miro is a quick and big help

had siome issues with printer and answer was within minutes (just security needs to be enabled"

5STAR service

25 juin 2024
Avis spontané
Logo de Silver Fox

Réponse de Silver Fox

Hi Roberto

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

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