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Low-stake filter Sun 22:26 went sideways once recently played on the account page opened the wrong slot again. Account history clashed with the profile page during lunch.

spins locked to one game i didnt like, no way to swap them

Pretty new to this place and havent put a large withdrawal to the test yet. Signing up went smoothly, games loaded without trouble, and the cashier screens were simple to navigate.

Checked twice, Email Fri 15:38: message centre marked resolved from my account page while the spins stayed missing. Transaction log changed again at Thu 19:27.

the favourites list emptied itself sometime on the wednesday and i had about thirty slots saved in there! no email, nothing in the account notes, and support called it a display issue

Nothing special, just that quietly time came through during my break.

From the cashier page: Date filter says no transactions, cashier shows the payout no thanks

Cashier Sat 21:23 felt normal until support called it approved with Revolut, but the account page stayed on review. Lobby notice sent me back to chat at Sun 10:24.

Checked again, Bonus claim Thu 15:32: wagering jumped after 19 minutes after I opened the bonus wallet screen. Bonus screen clashed with the chat answer at Sat 9:55.:/ seriously

Canceled a withdrawal from my phone, balance returned instantly

Refreshed it twice, Small deposit check: cashier, email and profile on the account page all disagreed. Message centre made the payout check more confusing after another refresh.

Low-stake filter Tue 22:18 started failing when slots listed in the promo vanished with debit card after deposit. Support reply hid the cashout reason while the account still said approved

two promos, neither could combine.

Bethan on chat. asked about a voided bonus.
told to email.
emailed. the email reply told me to use chat.
back on chat.
told to email.
that loop ran three times before someone broke it.

I looked after work and the document list switched after I submitted my address screenshot. Without any warning, no clear status, just another screen to refresh.

seriously, not the end of the world, sure, but the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a fool