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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a great experience with Simple Coach Hire. They picked up our job at very short notice, which was a huge help, and were incredibly flexible when our plans changed on the day. Adjustments w... Voir plus

Noté 5 sur 5 étoiles

Excellent service our driver Zahid was early polite and very professional. The vehicle was immaculate made our journey to the O2 stress free and a lot less hassle than the train and tube. Nick comm... Voir plus

Noté 5 sur 5 étoiles

We recently used Simplecoachhire, to take our wedding party from Newport to Surrey.The service was outstanding from start to finish. The booking process was smooth and straight forward, with clear... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment I’ve booked this online to when I got picked up by the gentleman everything went to plan, so helpful very efficient at receiving text messages to keep me informed at all times on the d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de transport en bus et autocar
  2. Service de location d'autobus
  3. Compagnie d'autobus
  4. Agence de visites touristiques en bus
  5. Service de taxi minibus
  6. Service de transport

Écrit par l'entreprise

At Simple Coach Hire, our mission is to provide the most reliable and stress-free group travel solutions throughout the United Kingdom. Specializing in professional coach and minibus hire with drivers, we take pride in delivering punctual and high-quality service for every occasion. Our extensive nationwide fleet ranges from 8-seater minibuses to 72-seater executive coaches, ensuring we have the perfect vehicle to meet your group’s specific size and budget. We understand that group travel requires precision and dependability. That is why we offer specialized services for: Seamless Airport Transfers: Reliable pickups and drop-offs at all major UK airports, with drivers who track your flights to ensure timely arrivals. Corporate Travel: Professional transportation for meetings, conferences, and employee shuttle services, tailored to support your business’s productivity and image. Bespoke London & UK Tours: Comfortable, expert-led sightseeing tours and day trips tailored to your group's itinerary. Special Events: Safe and efficient transport for weddings, festivals, sporting events, and school trips. Why Trust Simple Coach Hire? Every journey with us is a priority. We prioritize safety and professionalism by ensuring all our drivers are fully CRB-checked and our vehicles are rigorously maintained to the highest standards. With transparent, all-inclusive pricing and a dedicated team available to manage your booking, we aim to provide total peace of mind from quote to destination. Experience a better way to travel—trust Simple Coach Hire for your next journey.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 1 sur 5 étoiles

If I could give a zero I would.

If I could give a zero I would.
Could not contact the office for more than 2 hours before my booking was due.
Then 10 minutes before the drover was due for pickup the office finally responded and said thw drover had just left the depo. Was given the drivers number only to be told 'due to traffic' driver would be an hour late.
Left myself and the other passengers to have to find alternative ways home. Out of pocket.
Now we are refused a refund, because apparently t&cs say we have to wait for the drover regardless of how late they are.
No apology. No refund. Disgusting service. Avoid

4 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Firstly, please accept our sincere apologies for the inconvenience you experienced. We truly regret the circumstances and fully understand your frustration.

Unfortunately, the driver was delayed due to an unexpected accident on the road—an unforeseen event that was beyond our control. Despite this, the driver made every effort to reach you as quickly as possible.

The driver tried to contact you but was unable to get through. When he arrived at the agreed location, no one was present.

While we completely respect your decision to make alternative arrangements, we kindly ask that, in such cases, you notify the office so we can avoid confusion and better support you in real time.

As a gesture of goodwill, we are happy to offer you a credit note worth 50% of the quoted price, which you can use toward any future booking with us. We hope this goes some way toward making up for the inconvenience caused.

Once again, we deeply apologize. Thank you for your understanding, and we hope to have the opportunity to serve you better next time.

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Simple Coach excellence …

Simple Coach have been very good from the time of booking until the last, very transparent and clear on communication and information about the drivers. The drivers were very friendly and helpful with luggage transfers and punctual.
Really impressed and we will continue our journey together. This is our second trip and we enjoyed it immensely.

7 mai 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your lovely feedback! We're truly glad to hear that your experience with us—from booking to travel—was smooth and enjoyable. It's always a pleasure to assist you, and we’re delighted that your second trip went just as well. We look forward to continuing this journey with you and being part of many more successful trips ahead!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Very easy to use very efficient five star rating

From the moment I’ve booked this online to when I got picked up by the gentleman everything went to plan, so helpful very efficient at receiving text messages to keep me informed at all times on the day. The gentleman rang me to tell me he was on his way and took me home safe and sound. Would definitely tell friends and family to book this coach hire.

4 mai 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your kind words! We're thrilled to hear everything went smoothly from the moment you booked to the end of your journey. It’s great to know our communication and service made you feel well looked after. We truly appreciate your recommendation and would be more than happy to assist your friends and family in the future!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Excellent communication from start to…

Excellent communication from start to finish, with quick response to any questions we had made it a pleasure to deal with this company. We didn’t travel with them on this occasion as our group decided to self drive. It will definitely consider them again for future. I appreciate good customer service above everything else.

24 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your thoughtful feedback! We're really pleased to hear that you appreciated our communication and customer service — it's something we truly prioritise. Even though you didn’t travel with us this time, we’d be more than happy to assist you in the future whenever the need arises. Looking forward to hearing from you again!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

It was nice talking to Nick

It was nice talking to Nick. The customer service was great. The driver was courteous and timely also. Keep up the good work.

17 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your kind words! We're delighted to hear you had a positive experience with both our customer service and our driver. We'll be sure to pass your feedback along to Nick and the team. We truly appreciate your support and look forward to assisting you again in the future!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Reasonably priced and the vehicle was luxury and exceeded our expectation. The transfer was for a family holiday with 13 people and we all very much enjoyed the relaxing 2.5 hour journey from Carcassonne in France to Costa Brava in Spain. Highly recommend this company.

13 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your wonderful feedback! We're thrilled to hear that you and your family had such a comfortable and enjoyable journey with us. It's great to know the vehicle exceeded your expectations and helped make your holiday travel stress-free. We truly appreciate the recommendation and hope to assist you again on your next trip!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Return journey from Somerset to Brighton

I booked Simple Coach Hire to transport us from Somerset to Brighton for a hen weekend. Nick was a star from start to finish. Communication was clear and Nick kept us informed all the way. Our driver was super, nothing was too much trouble. He arrived on time to pick up for both journeys, he was polite, courteous and got us there safely without any issues. I would absolutely use them again.

11 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your lovely feedback! We're delighted to hear that everything went smoothly for your hen weekend trip. Nick and the entire team always strive to ensure every journey is seamless and stress-free. We're so pleased you were happy with the service and the driver – and we'd absolutely love to assist you again in the future!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

We contacted Simple Coach Hire for our…

We contacted Simple Coach Hire for our annual trip to Ayr race course. Nick from Simple Coach hire was fantastic from start to finish helping me organise the transport. Nick customer service was fantastic from start to finish and very professional and knowledgeable. Updating me with all drivers information 48 hours before trip. Vehicle hire was fantastic with very lovely guy called Steve picking us up. We have so many trips for 2025/2026 and we will be coming back to Simple Coach Hire for many more bookings. Thanks again to Nick and team at Simple Coach Hire.

12 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your kind words! We're thrilled to hear that your trip to Ayr racecourse went smoothly and that you were happy with the service provided by Nick and Steve. We truly appreciate your continued trust and are excited to support you with your upcoming trips in 2025 and 2026. It’s always a pleasure working with you — we look forward to being part of many more successful journeys ahead!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Great service from Nick…

I had a great experience dealing with Nick via email when looking to organise a coach trip from Ayrshire to Newcastle.

The quote came through promptly, was very reasonable and lower than any other quotes I received. Nick was quick to respond to any questions I had & always a pleasant exchange.

Wouldn’t hesitate to contact Nick in the future for any trips!

18 mars 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick was smooth and efficient from start to finish. It's great to know you found our pricing competitive and communication clear. We truly appreciate your trust and look forward to assisting you again with any future trips!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Great service

Great service, constant updates from Nick and reassurance about our journey . Bus turned up on time with a larger bus than expected. Nick checked in that we got the bus ok as well. Great service highly recommended .

4 avril 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your lovely feedback! We're glad to hear everything went smoothly and that you appreciated the updates and communication throughout. It's always our aim to provide a seamless and reassuring experience from start to finish. We truly value your recommendation and hope to assist you again in the future!

Thanks
SCH Management Team

Noté 2 sur 5 étoiles

Got a quote for a mini bus after…

Got a quote for a mini bus after confirming and paying a deposit for a 22/24 seater (they did not confirm weather it was a 22 or 24 seater but did guarantee it would be one or the other) to then 3 days later asking for an extra £210 on top of an already over £600 price for a 49 seater which we clearly did not need for 22 people?. Now having to find a mini bus with 2 weeks notice to a very popular event ( Scottish Grand National) which most companies are fully booked for. The communication as good but been let down!

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

London's trip

The company has been really great with us. Nick has paid attention to every detail. The driver was very friendly and then bus is really confortable.

25 mars 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your kind words! We're delighted to hear you had a great experience with us. Nick takes pride in ensuring every detail is covered, and it's wonderful to know the driver and vehicle met your expectations. We look forward to assisting you again on your next journey!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Amazing experience!

The company was great. Nick was very helpful and the trips (we booked std airport - hotel and back) were amazing! Comfortable chairs, the drivers were very communicative and the prices were reasonable. If I'm ever going to go back to London, I'll definitely book with them again!

2 février 2025
Avis spontané
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Réponse de Simplecoachhire

Thank you so much for your lovely feedback! We're thrilled to hear you had such a smooth and comfortable experience with us. Nick and the team always aim to make your journey as stress-free as possible. We’d be more than happy to assist you again whenever you're back in London! Safe travels until then!

Thanks
SCH Management Team

Noté 5 sur 5 étoiles

Great service

Great service, took myself and friends to the airport. Driver very helpful and polite giving you updates on how far away he was so you are not waiting outside in the cold. I would defo recommend this company and will be using them in the future

25 février 2025
Avis spontané
Noté 3 sur 5 étoiles

I used Simple Coach Hire for my family vacation in & Scotland

I used Simple Coach Hire for my family vacation in Scotland last winter. Overall, the experience was satisfactory, but there were some issues that affected our plans. One major drawback was that despite confirming our booking and the required pick-up time, no driver showed up on time for one of our visits. This led to unnecessary arguments to arrange for a driver, causing us to arrive late at our destination. While we managed to enter the site at the last minute, we had very little time to explore, which was quite disappointing.

On a positive note, the service can be flexible depending on the driver. Some drivers were accommodating, allowing extra time when we were shopping or waiting for family members. However, flexibility is not guaranteed, as certain drivers were quite rigid with the schedule. This inconsistency made it a bit challenging when managing a large family group. Overall, Simple Coach Hire provides a convenient service with decent flexibility, but reliability and consistency could be improved. If you’re planning to use them, I’d recommend double-checking with the company and confirming directly with the driver to avoid any scheduling issues.

20 décembre 2024
Avis spontané
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Réponse de Simplecoachhire

Hello Puteri,

Thank you for taking the time to provide us with your review. We are delighted to have served you on your 10-day journey from London - Newcastle - Edinburgh.
We acknowledge that there was a delay due to an accident on the road, and we sincerely apologize for the inconvenience. Please know that we did everything we could to arrange another vehicle for you at that time. We understand the importance of adhering to your schedule.
We appreciate your feedback and are committed to rectifying any issues in the future.
Thank you once again, and we look forward to serving you better next time!

Thanks
SCH Management Team

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