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Lisez les avis des autres

Noté 4 sur 5 étoiles

Agradezco al equipo de Simplex por su valiosa colaboración en el proceso de mi auditoría de nuevo ingreso. La gestión se llevó a cabo con éxito. Gracias Catherine Gámez por su notable experiencia en e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to take a moment to leave a review for the Simplex Group and specifically for Danay. Working with Danay has been an excellent experience from start to finish. She has always been extre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding service with Osly and his team, super helpful, efficient, friendly and trying to save me every single penny they can . Simplex has everything you need to start your own trucking business.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to first start off by thanking Osly Garcia [Simplex Group] for his astounding hard work, patience, consistency, and overall dedication, with the establishment of my new trucking company S... Voir plus

À propos de l'entreprise

  1. Société de transport routier

Écrit par l'entreprise

The Simplex Group The most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive. Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Simplexgroup.net is the worst company you can ever do business with

This company will tell you and offer you everything you want to hear, but soon you will find out this is the worst company you can do business with. Worst customer service you will encounter. Do yourself a favor and do NOT do business with these people no matter how good the deal looks, it will be your worst decision for your trucking business. No le recomiendo Simplex Group a nadie!!! Run away from these people.

31 août 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Dear Omar, we are sorry to hear about your frustrating experience. Thank you for bringing this inconvenience to our attention.

As a company we strive to help you in any way we can and deliver outstanding customer service. We apologize that this experience didn't meet your expectations. We will look further into what happened to understand. You may reach us anytime at customerservice@simplexgroup.net

Thank you again for your feedback!

Noté 1 sur 5 étoiles

Professionally speaking, Simplex Group has incompetent employees

I am not an O/O but a Certified Medical Examiner in NJ. I have had to deal with this company several times for a client and it was obvious that the Simplex Group employee was wildly incompetent and knew less than nothing about DOT, the trucking industry or drug screens. Is there any screening process for employees or training of any kind?

3 octobre 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Gerald,
We are sorry to hear about your frustrating experience and appreciate you taking your time to bring this issue to our attention.
We would like the opportunity to investigate further into what happened, in order to better understand the situation. You may reach us anytime at customerservice@simplexgroup.net.

Thank you once again for your feedback!

Noté 1 sur 5 étoiles

Worst company I’ve ever seen before

Worst company I’ve ever seen before , specially customer service and Jessica holly terrible , I don’t recommend for anyone to deal with them

1 août 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Rafid,

We are sorry to hear about your frustrating experience. Thank you for bringing this to our attention. Our goal is to help you in any way we can, and we apologize that this experience didn't meet your expectations.
We would like to investigate further into what happened, in order to understand the situation. You can reach us at customerservice@simplexgroup.net

Thank you again for your feedback.

Noté 1 sur 5 étoiles

Do not put yourself on a financial…

Do not put yourself on a financial roller coaster with this company. They don’t answer the phone, they will charge you hidden fees that are not in the contract. When you quit their services for false representation they will charge your card months after termination. This company is bad business!!!

9 septembre 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Real Right Services LLC,
We are sorry to hear about your disappointing experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened. You may reach us anytime at customerservice@simplexgroup.net.

Thank you once again for your feedback!

Noté 1 sur 5 étoiles

The Worst company to trust Ever.

This is the worst company to trust or to do any work with they steal your money they don’t do any of their work. Your company will be penalized like Mine was for their lack of work. There whole company literally has no idea what they are doing there management team is horrible there dispatchers will have your company running the cheapest loads. They have no business being in the trucking industry this company should close. Everyone should be fired literally the worst idea you can do. Is working with simplex group. This message was written by the owner of Rolling Locked & Loaded my name is Francisco Gomez please let everyone at simplex know they are a waist of life, time, an money from my regards - con amor y todo respeto valen pura ritea.

27 juillet 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Thas,

We are sorry to hear about your frustrating experience and appreciate you taking the time to bring this inconvenience to our attention. As a company our main priority is to help you in any way we can and deliver outstanding customer service experience. We apologize that this experience didn´t quite meet your expectations, we would like to have the opportunity to investigate further into what happened, in order to better understand the situation. You may reach us anytime at customerservice@simplexgroup.net.

Thank you for leaving us your feedback

Noté 5 sur 5 étoiles

I would like to first start off by…

I would like to first start off by thanking Osly Garcia [Simplex Group] for his astounding hard work, patience, consistency, and overall dedication, with the establishment of my new trucking company Spinks Transport LLC. Not only did he guide me in the right direction step by step, he also went above and beyond the call of duty to get me to where I’m at now. My gratitude and appreciation for all that he’s done can never be truly expressed enough. Thanks again Osly for your amazing and profound devotion at getting the job done.

11 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

This company is a complete scam!

This company is a complete scam!! Avoid at all costs!! Paid over $500 11/2021 for ucr registration that they Never submitted!! 6 months later it’s 4/2022 and they still have not done my IRP registration for apportioned plate, once they have your money they will not answer the phone, complete SCAM !!!!! These people have no grasp on the English language or understand the services they are supposed to provide, do it yourself.

21 avril 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Erik,

We are sorry to hear about your disappointing experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened. You may reach us anytime at customerservice@simplexgroup.net.

Thank you once again for your feedback!

Noté 1 sur 5 étoiles

I contracted the services of this…

I contracted the services of this Company and it was terribly experience, first they did not do anything correct to me, the whole process had errors, they also have a horrible customer service. I paid $710, I asked for a refund and I still haven't received it. And now I have to reissue all the processes again. Don't use Simplexgroup for your Trucking document file.

12 avril 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi N&M Houston LLC.,

We are sorry to hear about such a frustrating experience. We apologize that this experience did not meet your expectations and we will take the time to investigate what happened to better understand the situation. Feel free to reach us at customerservice@simplexgroup.net

Thank you for taking the time to bring this inconvenience to our attention.

Noté 1 sur 5 étoiles

Esta es la peor compañia en el mercado…

Esta es la peor compañia en el mercado al comienzo son dulces como la miel y despues que agarran el dinero son una MIEr..da Todo es un fraude nunca reciviras el servicio por el que pagas muchos cargos escondidos y mentiras,busca otras opciones.
Fraude,fraude ,estafa,mentiras un Robo

15 février 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Estimao MR. KINGS,

Lamentamos saber acerca de su experiencia tan frustrante, agradecemos que haya tomado el tiempo de informarnos de este problema. Nuestro objetivo es ayudarle en lo que podamos y lamentamos que esta experiencia no haya cumplido sus expectativas.
Puede comunicarse con nosotros en cualquier momento en customerservice@simplexgroup.net.

¡Gracias una vez más por su comentario!

Noté 1 sur 5 étoiles

They still your money is very bad…

They still your money is very bad company not sign up nothing whit this company

7 février 2022
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Hi Jen,

Thank you for taking the time to leave us your feedback. We apologize that this experience did not meet your expectations and we will take the time to look into it and understand what happened. Please, feel free to reach us at customerservice@simplexgroup.net.

Thank you once again for your feedback!

Noté 1 sur 5 étoiles

DO NOT SIGN UP WITH SIMPLEX GROUP!

DO NOT SIGN UP WITH SIMPLEX GROUP!! They sell you on how they will assist your company with safety and compliance but after you sign up - they do little to nothing! I was 4 months in and not set up past driver names. Trucks info not even in their system. They do not go over your safety scores or how to make it better. They never helped contest violations. I tried to hire a driver and they never finished his application process. FMCSA PLEASE SHUT THEM DOWN! Companies who sign up with them are in GOOD FAITH to learn and abide by the DOT/FMCSA rules but in turn get scammed.

6 octobre 2021
Avis spontané
Logo de Simplex Group

Réponse de Simplex Group

Dear S. Swanson,

As a company, we are sorry to hear about your extremely frustrating experience. Our main priority is to deliver outstanding customer service and we apologize for this experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened, in order to better understand the situation.

You may reach us anytime at customerservice@simplexgroup.net

Thank you for your feedback!

Noté 1 sur 5 étoiles

Simplex.com is Different Company from SimplexGroup.net ... My Apologies for posting bad review to the wrong site.

Customer Service at Simplex Group is HORRENDOUS!!!
Responses to Emails, phone calls to assigned Reps always took days to be returned if at all.
Apologies for 'Inconvenience' is like a broken record.
Requested to Cancel my Services but still got charged by their Auto/EPay.

They emailed me my Compliance Upgrade plan for me to Mail to FMCSA myself. They took too long to correct some of the info I
noticed. I corrected the plan, mailed it and communicated with FMCSA directly from then on out without any more assistance from Simplex.

DON'T WASTE YOUR TIME WITH SIMPLEX GROUP

18 février 2021
Avis spontané

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