Simplicity Avis 8

Our contract manager is Emily, she is absolutely fantastic and always there to help. We have been using Simplicity for 7 years now, and she has been looking after us for the majority of that time. Nothing is too much trouble and that is the reason we have never explored other options.

Simplicity are great to work with and always try their utmost to aid you in difficult times as well as good times. Noel is my account manager and is always extremely helpful and friendly

I've been with Simplicity since 2017 and their support has been consistently outstanding throughout that time.

As a solo recruiter pivoting my business into executive search and senior placements, having a reliable back office partner has been invaluable. Could I get factoring cheaper elsewhere? Probably. But the service Simplicity provides far outweighs any cost saving — their back office support is genuinely second to none and no other provider I've spoken to comes close.

Ty, and Mike in the perm sales team have both been absolutely brilliant throughout my time with them — always going above and beyond and genuinely invested in your success. And I'm delighted to say that Sarah Williams has recently become my dedicated account manager. She's super, proactive, and already makes you feel like you're her most important client.

As I've gone through a significant pivot in my business, having this team in my corner has made a real difference. But what makes Simplicity truly stand out beyond the service itself is the people. They're a fantastic group — genuinely funny, warm, and easy to work with. They feel like an extension of my business rather than just a supplier.

That combination of outstanding back office support and brilliant people is the reason I've stayed with Simplicity for nearly a decade — and wouldn't consider going anywhere else.

If you're a recruiter looking for a back office finance partner you can genuinely trust, look no further.

We have had an excellent experience working with Simplicity as our back office finance and payroll provider for First4Teach.

Sarah, in particular, has been absolutely outstanding. She is always incredibly helpful, responds to calls and emails very quickly, and consistently goes above and beyond to resolve any issues that arise. Her support has made a huge difference in ensuring everything runs smoothly for our business.

The wider Simplicity team has also been fantastic — professional, efficient, and always willing to help. Their communication is excellent, and they have made the payroll process seamless and stress-free for us.

It is clear that customer service is a top priority for Simplicity, and their dedication and reliability have given us complete confidence in their service. We would highly recommend Simplicity to any business looking for a dependable and supportive payroll and finance partner.

We have worked with Helen and the team for a few years now and we find the service excellent they are always on hand to help and advise. Compared to other companies we have experienced they work to an open book policy and really understand your business and they work with you !!

I cannot speak highly enough of the service levels, the care, and professionalism of Simplicity. We've been customers for nearly 6 years and it's only improved with time. A huge thank you to Helen Baker, our account manager has been an absolute god send for the business, and cannot thank her enough! I thoroughly recommend the business to anyone looking for invoice factoring!

In the last 10 years that I have dealt with Simplicity, I have always found them to be professional and efficient.
The team and our account manager Helen Baker, who is amazing, have always been there when we have needed them.
Helen is a great ambassador for the business and nothing is ever too much trouble. I look forward to continuing our working relationship.

My business has been working with Simplicity and Sam Merry for almost 8 years now. We have a great relationship and her attention to detail is fantastic, she always sorts everything for me.