SimplyExcess Avis 

233
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very pleased with this Company! Extremely easy to navigate website and information was very clearly presented with a very good price range. I was also impressed to receive an email one day before th... Voir plus

Noté 5 sur 5 étoiles

Good price for excess cover, thankfully didn’t need to use it. They sent good advice before travelling and before coming back home. I will definitely use again!

Noté 5 sur 5 étoiles

Easy to arrange and purchase. Thankfully we didn’t need to use it but their e-mail sent just before travel and return of the car were simple, clear and helpful.

Noté 5 sur 5 étoiles

Loved this website, so easy to use, lots of useful advice to make your car hire worry free and regular meaningful communication throughout the process. And last but not least very easy on the pocket.... Voir plus

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance voyage

Écrit par l'entreprise

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(233)

174 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Loved this website

Loved this website, so easy to use, lots of useful advice to make your car hire worry free and regular meaningful communication throughout the process. And last but not least very easy on the pocket. Definitely our go to in future.

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience and first class…

Excellent experience and first class communication and customer service. A stressful situation with the hire car firm was resolved easily and effectively by SimplyExcess within days of getting home.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Hard to fault

Hard to fault. I paid for my excess insurance and unfortunately incurred a minor dent on my hired car whilst in Crete. I contacted Simply excess on the day after my turn filled in the claimed form and had claim accepted within 24 hours. 2 working days later the amount was forwarded to my bank account. Excellent saved me approx £400.

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to buy

Easy to buy. We didn't need to claim but we had a contact no and details if we needed to

30 mai 2026
Noté 5 sur 5 étoiles

Hassle free claims and low prices

I used Simply Excess quite a few times because of their competitive pricing and comprehensive insurance policy. I never left a review until when I recently had to claim due to damage to my hire car after hitting a big pothole. My previous experience with insurers is that they always find a reason not to pay. This was not the case with Simply Excess. The claim process was very straightforward: I just had to submit a copy of the invoice from the hire company and a photo of the damaged car. The day after I submitted the claim I got an email saying that it had been approved and received the money in my bank account 2 days later - no questions asked!
I will definitely be using Simply Excess for my next trips and would recommend them to anyone

27 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Given all the positive reviews on here…

Given all the positive reviews on here I'm sorry to say I had a very different experience. Yes it was very much cheaper than buying cover from the car hire companies but that is where the good news ends. Budget Ireland (run a mile from them too) found a stone chip in the windscreen of the Nissan and kept an incredible 1200 Euros from my deposit. I made a claim. Firstly SimplyExcess didn't see my email for six days and only found it when I telephoned. They wanted to see an actual credit card statement to prove I'd paid the 1200 Euros even though I had a receipt for that from Budget. I had to wait several weeks until this was available from my bank. Meanwhile we had a jolly email back and forth as SimplyExcess somehow wanted ME to get copies of repair or replacement estimates from Budget but Budget refused to send me anything other than the receipt. Eventually SimplyExcess accepted that and once I was able to send them my credit card statement they did pay up within a few days. But I won't be renewing my cover with them.

14 avril 2026
Avis spontané
Logo de SimplyExcess

Réponse de SimplyExcess

Thank you for taking the time to leave such a detailed review.

We were particularly disappointed to read this because, as you note, it clearly fell short of the experience that both you — and we — would normally expect based on the service standards we aim to provide.

Whilst we are pleased that your claim was ultimately settled in full, we fully appreciate that the overall process felt far more frustrating and time-consuming than it should have done, particularly regarding communication delays and the handling of supporting documentation requests.

As with most insurance claims, certain documentation is required in order for claims to be validated and processed correctly. However, we recognise that the process should still be handled as smoothly and clearly as possible for customers throughout.

We are reviewing the handling of this matter internally in order to better understand where the experience fell short and whether improvements can be made going forward.

Thank you again for the honest and constructive feedback.

Noté 5 sur 5 étoiles

Great experience after needing to claim

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply Excess via their online form 2 days after the incident and received the full amount requested less than 10 days later. I had to call to ask a couple of questions before submitting the paperwork and the person I spoke to was helpful and sent me the information required via email whilst I was on the phone. We will be using this company again - cannot rate highly enough. And much better to buy this insurance than give extortionate amounts of money to the car hire companies.

2 avril 2026
Avis spontané

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