SimplyExcess Avis 

233
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very pleased with this Company! Extremely easy to navigate website and information was very clearly presented with a very good price range. I was also impressed to receive an email one day before th... Voir plus

Noté 5 sur 5 étoiles

Good price for excess cover, thankfully didn’t need to use it. They sent good advice before travelling and before coming back home. I will definitely use again!

Noté 5 sur 5 étoiles

Easy to arrange and purchase. Thankfully we didn’t need to use it but their e-mail sent just before travel and return of the car were simple, clear and helpful.

Noté 5 sur 5 étoiles

Loved this website, so easy to use, lots of useful advice to make your car hire worry free and regular meaningful communication throughout the process. And last but not least very easy on the pocket.... Voir plus

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance voyage

Écrit par l'entreprise

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(233)

174 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service.

I had an issue with the payment for my policy once I contacted the customer service department the issue was resolved instantly. Excellent customer service and an exceptionally good priced product. I would highly recommend this company.

15 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, good communication and fortunately insurance not needed, but isn't that the best way.

12 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The name says it all

The name says it all, it was car rental excess cover achieved very easily at an affordable price. I also liked the few email hints during my cover period reminding me to take a few precautionary steps.

7 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

A must have for car rental

I’m so glad I found this for car rental, I will definitely use again. Easy website to navigate and sort out an excess without high charges from rental companies. Though I wasn’t even asked to take out an excess at the time of rental. I took pictures as directed before I took the car and when I returned. Super piece of mind to have. Simply excess emailed things to remind to do and what to do in case of a problem. Luckily I didn’t have any problems. A great policy.

7 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Please beware when purchasing car hire…

Please beware when purchasing car hire excess insurance from this company. I recently purchased a product from them but when inputting my surname onto their system, their system did not print my surname correctly. I immediately reached out to them to query this via email to avoid any difficulties down the line when claiming the policy, but had received no reply from Simply Excess. Due to this, I then decided to cancel my policy on Monday 29/09, way ahead of the policy start date of Friday 03/10, but as of today Monday 06/10 I still have not received the refund despite their FAQ claiming the refund would be back to me by 3/5 working days. To show my case is real, the policy number is A/3979/27764026 and I would urge future buyer to be cautious when purchasing a policy from them. I have yet to make any claim from them and yet this process of just claiming the refund for my cancellatiom has already taken a long time.

6 octobre 2025
Avis spontané
Logo de SimplyExcess

Réponse de SimplyExcess

Dear Mr Ton That,

We’re genuinely sorry that your experience fell short of expectations. It appears that your original email unfortunately landed in our spam folder and was therefore missed — something we are now addressing internally to ensure it doesn’t happen again.

Please rest assured that the minor formatting issue with your surname would not have affected the validity of your cover in any way. Your cancellation was processed as soon as it was located, and refunds can take up to 10 days to appear, depending on your bank’s processing time — slightly longer than our usual 3–5 day turnaround.

We do apologise for the inconvenience and for the lack of timely communication. As a gesture of goodwill, we’d be happy to offer you a discount on any future policy should you choose to give us another try.

Noté 5 sur 5 étoiles

Easy to use, good value.

Having struggled to make the online payment with another excess insurer, I tried SimplyExcess.

Easy to use, didn’t need to make a claim, but saved a small fortune relative to the Hire company’s option.

Will use again.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to book

Easy to book. Didn’t need to claim, so unsure how the process would have worked out.

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Simples 5 ✨

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, communicated by e mail , subsequent email response within a very short period of time , agreed and at no extra cost. Will use again.

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick and Easy - Insurance how it should be!

First time using Simply Excess and glad I did. I had a double tyre blow out in the Albanian mountains which cost over 700 euro to repair. I emailed them the following day to register the claim and they sent a very helpful response, explaining what I needed to do and what evidence I would need to send them. They said that because I had registered the claim by email I didn't need to fill out the forms or send the evidence until I got back as I was only halfway through my holiday. Sixt provided all the evidence I needed and I submitted the paperwork a few days after I got back. Less than a week later the claim was accepted in full and the money on the way to my account.

No stress, no fuss, no push back. Couldn't ask for an easier process and all team members I interacted with were really helpful. Highly recommended and I would definitely use them again for Car Hire Excess insurance.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It worked for me. No complaints here.

I normally take out xs policy insurance as the xs on rental cars has gone crazy over the past few years. Used to be typically €150-250 but now over €1000 isn't unusual. Haven't used this company before but 4 days cover was £7.95. Its a no brainer and I liked their follow up emails. Didn't make any claim so can't speak to that experience but I like what I saw.

9 septembre 2025
Avis spontané

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