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I am extremely satisfied with Sims Suzuki Parts! I had been searching for a rare component for my Suzuki Ignis that I couldn't find anywhere, and this company provided me with reassurance and confirmed the item's compatibility. Their communication regarding my inquiries was consistently prompt and personalized. Thank you for your assistance. I highly recommend them.
My local Suzuki garage has closed and nearest is now 13 miles away. I needed a rear wiper blade which it seems you can only get from a Suzuki main dealer - Halfords don’t have them. Purchased on line from Sims - arrived and now fitted. So easy.
Ordered the wrong part and was quickly solved and refunded by customer service team. Will happily be using again.
It's awesome, they provided rare parts I couldn't find nowhere. I had zero problems with sending it to Denmark. Perfect service!
Looking for a part for my Suzuki Swift I stumbled upon Sims Suzuki online. Less than one hour's drive away I was going to visit to make sure I would get the correct part. However I phoned first and found the part I wanted wasn't a 'stock item' and would have to come from Germany. Having spoken to the guy in 'Parts' I went online and ordered the cable I needed (as well as a couple of minor parts) This all took place on a Wednesday morning, the parts arrived through my door on Saturday morning. Excellent service and they're now my number one choice for anything I may need in future.
Excellent parts company. Managed to find parts when the local Suzuki dealers couldn't. Excellent communication from Mark. Had a little problem with one of the parts. Mark dealt with this swiftly. Cars back on the road with no fuss. Thanks again Mark. Company is well worth recommending. Great prices and speedy delivery. Will definitely use again in the future.
I’ve purchased a few things from them but won’t do again after trying to get a defective item replaced. I ordered a Wurth brake cleaner spray bottle along with some other items. When I first tried to use the spray it was defective. I reported this and was told to check the seals which I did and couldn’t see a problem. Since then they have repeatedly ignored my emails and if you phone them you are told that if the problem is with something from their web site you have to contact them by email which they then ignore.
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