Very difficult and expensive returns
Be sure that you really want to have a product. It is very expensive and difficult to return it. And return costs are way too much. I live in Finland and there is no return label in the package. I have to send the coat back just as a normal package and cheapest prize for that is 22€. If I send a normal package I need to have the recipient's phone number. There is no phone number in the return instructions.. Frustrating, clumsy and the customer service does not help. Feels that there is AI answering even if they say that it is a live support agent..








