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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences I do like the sample products that have been included with my orders … in so much th... Voir plus

Noté 5 sur 5 étoiles

This brand is wonderful for healthy skin. I used to have dark circles, uneven skin tone, and enlarged pores. I used dark circle eye cream, vitamin C serum, papaya peel, and retinal, and took collagen... Voir plus

Noté 5 sur 5 étoiles

I have used items from skin pep several times now. I particularly like the skin peel and use it often to control age spots. One of the things I love and not many companies do is send samples in my or... Voir plus

Noté 5 sur 5 étoiles

Just received my collagen capsules and to my surprise I have received lots freebies(everyone loves a freebie) 3 sachets of cream one for dark circles one night cream face cream a large packet of bovin... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Coordonnées de contact

  • Saint John Street 145-157, EC1V 4PW, London, Royaume-Uni

  • skinpep.com

4,8

Excellent

TrustScore 5 sur 5

587 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Amazing product

Amazing product, I have been using it for couple of years now consistently and saw significant improvement. My nails are stronger, my face is plumped up :) I always had dry hair and use bundle of other products for better hair so it’s hard to notice the difference. BUT overall highly recommended. My only request would be to pay a bit more attention to packing products. Some times it’s packed correct amount and other times less. Otherwise it’s quick delivery, great value for money and does exactly what it’s suppose to 🙂

4 mai 2022
Noté 5 sur 5 étoiles

Collagen capsules

Quick and easy to find products , great offers and super fast delivery

And the product is great too, skin feels and looks great
It’s the nu nu collagen capsule

27 décembre 2022
Noté 1 sur 5 étoiles

The product was oxidised meaning…

The product was oxidised meaning unusable. The problem is that you knew about it and still sold the products.

2 décembre 2022
Logo de Skin Pep

Réponse de Skin Pep

Dear Santiago, we pur up a very large clear message on our product page to say the serum was partly oxidised (however it was safe to use and still 1 year within its expiry date) but we still had hundreds of requests to contune to sell this so we made a 95% discount and made it crystal clear about the condition of the goods.

The stock quickly sold out and the product has now been discontinued. it is never ever our intention to upset any customer and we have already issued you with a full refund the moment we receved your complain. we have learned from this sitation and will never ever offer a masively discounted less then perfect product for sale again no matter how many request we get from our happy loyal customers.

Warm regards
SkinPep Customer Services

Noté 2 sur 5 étoiles

Receiving today my order I was offended…

Receiving today my order I was offended by your gift that you sent me with my order. Are you embarrassed to send me a used empty tube called "extra free samples"??
I am disappointed..🙁
I have photos, but shame I can’t to upload them.

Continued: that is reply to costumer service- Aren't you ashamed to lie to the public? Yes, your agent called me and promised to send me an apology in the form of your product, where it’s? since that call I have not received anything what you promised….for more than a year! and I don’t order anything from your company….why are you lying? This is already an insult!

29 novembre 2022
Avis spontané
Logo de Skin Pep

Réponse de Skin Pep

Dear Osky we called you to discuss this and you told us that one of the free sample serums we sent you was empty. We explained that over 100'000 of these sample tubes were produced and there must have been a faulty one in the batch, which is normal for such a large production.

We explained that it was not used, just empty and we then sent you a whole set of multiple samples worth over £40 and you promised to update your review to explain that we would never ever in a million years send used samples to our happy loyal customers. We notice that you have continued to purchase from us regularly over the years, since this message was first published and thought it would be prudent to explain the situation on this highly regarded reviews platform.

Warm regards
SkinPep Customer Services

Noté 5 sur 5 étoiles

Products are amazing and effective…

Products are amazing and effective without the pricey price tag. Love that their products are healthy for the skin and that Skin Pep value customers by sending free samples with orders.
Definitely recommend

22 octobre 2022
Noté 5 sur 5 étoiles

Beautiful Skin

The chap at skinpep was extremely helpful with the products and really knew his stuff, I’ve used skinpep now for a few years and my skin is glowing.

14 octobre 2022
Noté 5 sur 5 étoiles

Lovely products.

I love Skin Pep products my skin feels and looks lovely.

They are affordable the service is so good and you get lots of free samples.

11 octobre 2022
Noté 5 sur 5 étoiles

Skin pep enzyme and acid peel

This is the only enzyme peel I will buy for my skin clinic, I have tried a few and nothing is as good as this! Service is always great and fast, absolutely love the samples included which allows me to try out other products from time to time. Thank you for the excellent service time and time again!

30 septembre 2022
Noté 5 sur 5 étoiles

Love love love

Have been using it every other day for several years now. Great for hydrate the skin. Can’t live without it

13 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Love skin pep whitening gel

My first time using skin pep teeth whitening products was a gift. This is my second purchase. The product I use is the syringes with the UV light. You don't need much it does a great job at whitening and brightening your nashers. I use it every couple of months just to whiten my teeth up as I'm a smoker. It does a great job at cleaning them up. Would definitely recommend. I'll definitely be buying again......

5 septembre 2022
Noté 5 sur 5 étoiles

As with all my purchases from SkinPep…

As with all my purchases from SkinPep my most recent orders didn't disappoint either. What makes me continue to buy from this company isn't just the products, it is as much due to the customer care that you receive if needed. They always respond to your emails and quickly.

25 août 2022

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