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Skins Sexual Health is a UK-based brand dedicated to enhancing sexual wellbeing through high-quality products and supportive guidance. Since launching in 2006, we’ve been focused on breaking down stigma around intimacy by offering a safe, inclusive space for individuals and couples to explore their sexual health needs. Our product range includes expertly developed condoms, lubricants, toys and enhancements, all crafted with body-safe materials and designed to bring comfort, confidence and pleasure to every experience. What sets us apart is not just the quality of our products, but our commitment to education and empowerment. We believe that good sexual health starts with access to reliable information, so we offer honest, sex-positive content to help people make informed choices about their bodies, relationships and pleasure. Customer care is at the heart of what we do, and we strive to make every order feel discreet, respectful and seamless from start to finish. Whether you're looking to boost your confidence, strengthen a relationship or simply enjoy better intimacy, Skins Sexual Health is here to support you, with expert knowledge, fast delivery, and a refreshingly open approach to sexual wellness.
Royaume-Uni
3,3
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Skins Sexual Health
Hi,
Thank you for your review.
We're sorry to hear that your order has not yet arrived. Following our investigation, we confirmed that the parcel is currently being held pending customs clearance. Our customer service team has provided further details directly, including the steps required to allow the shipment to continue to its destination.
If you need any further assistance, please reply to our support team and we'll be happy to help.
Lovely products. Discretely delivered. Lots of information on their site. All helps build confidence
Réponse de Skins Sexual Health
Hi Janet,
We’re really pleased to hear that you’re enjoying the products and that the discreet delivery and information across the site made a difference. Feeling confident and comfortable is incredibly important to us, so it’s great to know that came through in your experience.
We appreciate you taking the time to share this, and we hope to see you again soon.
Réponse de Skins Sexual Health
Hi BC, thanks for taking the time to leave a review and I’m sorry to hear it didn’t meet your expectations.
We’d really like to help you get a better result or sort this out for you. If you can, please email us at sales@skinssexualhealth.co.uk
with:
- Your order number
- Which product it was
- What you tried (and for how long)
We’ll take a look and advise on the best way to use it.
Purchased some flavoured condoms and they worked amazingly. Aqua lube was also good quality
Réponse de Skins Sexual Health
Hi Sally,
We’re really pleased to hear you enjoyed the flavoured condoms and that the Aqua lube worked well for you too. Thanks so much for taking the time to share your experiencem it’s always lovely to know our products are helping people enjoy themselves with confidence.
Réponse de Skins Sexual Health
Hi Emily
We’re so glad to hear you loved them! Thanks a lot for recommending us, it really means the world.
Réponse de Skins Sexual Health
Hi Umair,
Thank you for taking the time to share your thoughts with us. We genuinely value all feedback, as it helps us better understand what matters most to our customers.
If you’re happy to continue the conversation, we’d really appreciate the chance to learn more about your experience. You can get in touch with our team at sales@skinssexualhealth.co.uk, using Trustpilot Review as your subject line, and one of our team will be more than happy to assist you further.
Thanks again for reaching out.
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