Don't trust them as it's a worst company in terms of service, customer support and worst in relationship managers ...they just good for taking salary from company but zero customer support or anything... Voir plus
skydo.com
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Lisez les avis des autres
Recently opened an account with Skydo. Yes, they are strict about verification but after that everything is smooth. They might have few additional queries related to your payments but it won't be any... Voir plus
L'entreprise a répondu
I work with a US client and use Skydo for receiving payments. Initially, I encountered a payment issue, but it turned out to be on the client’s end. Despite this, the Skydo team went abov... Voir plus
What stood out to me with Skydo is the seamless onboarding and round-the-clock support! The team was very proactive and answered all my questions patiently. They were also quick to follow up across th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Skydo helps Indian exporters receive cross-border payments effortlessly and at low-cost.
Coordonnées de contact
Inde
- skydo.com
Violation des conditions d'utilisation
Skydo stand on their promise
Skydo stand on their promise. Really impressive service, earlier I was paying much more charges for my hard work, now it way too less. Mr. Pradeep P helped to get me trust on Skydo, now I am fan of Skydo. Great job Pradeep, and team Skydo. 100% recommended.
24 juin 2025
Avis spontané
Support Team is too good 👍.
13 juin 2025
Avis spontané
worst customer service its a scam after…
worst customer service its a scam after payment is processed my account got closed they told me that you will get the refund in 5 business days and now when i called there customer care number they told me that the money is in the virtual bank account and sender need to call the bank and initiate the charge back then only the sender can get the refund of the money .
i dont even have access of my account even i cannot track my payment .
please do not share your information with this company because they can make mis use of your personal information and documents .
10 juin 2025
Avis spontané
Réponse de skydo.com
Dear Paras, Skydo is responsible to make sure that all the business payments are compliant as per RBI's PACB guidelines. In a few payments we need additional documents to conduct due diligence and ask the same for exporter.
Businesses doing compliant activities are able to publish these documents when asked for and are happy using Skydo for our compliance promise along with seamlessness and cost effectiveness.
In a few cases local regulations don't allow refund using the same method and chargeback is the only option, like in case of ACH debit using payment links.
In any case, our support team is always to up to help track your payment after the chargeback and all the states are communicated to you proactively over email.
We are responsible for closing the accounts of business which are unable to prove the right purpose of payments as these payments lie outside our risk levels, as all business onboarded with us should follow RBIs policies of cross-border payments when they are receiving their international remittances.
Thanks,
Team Skydo
Skydo is not for international payments
The onboarding on skydo is good, but here comes the drawbacks.
1. No mfa for account security.
2. their virtual account does not work for clients as it's says invalid accounts while adding as payes.
3. I almost lost a client by recommending skydo, I am still on upwork. Better to use paypal.
6 juin 2025
Avis spontané
Réponse de skydo.com
Hi Vijay, sorry that you feel this way.
1. We have necessary authentications during login and other account level actions. We have all security certifications to safeguard our customers.
2. We receive thousands of payments every month and this is because our VA can be used for any bank to bank transfers and can also be integrated with most platforms like Upwork, Deel, Amazon Global. There are few platforms which only allow American residents or Amercian Businesses to onboard which we cant support as of today.
3. We have hundreds of customers using their Skydo account with their Upwork and always appreciate the seamlessness we have built for Upwork payments.
We are unable to see any account in your name integrated with Upwork yet. We request you to first try this and then mention truths in your reviews.
Thanks,
Team Skydo
SKYDO Payment system is fake
Before getting registered, skydo executive was talking with sugar coated words with big committments, like easy and smooth transactions, best rates, etc etc. Once they receive any payment, they close the account for no reason or some lame excuses, that business model doesnt suit their standard. then why the hell they are running the international payment gateway, when they can't match the international business model
DON'T register in Skydo.. You will regret for sure..
4 juin 2025
Avis spontané
Réponse de skydo.com
Hi, Skydo is responsible to make sure that all the business payments are compliant as per RBI's PACB guidelines. In a few payments we need additional documents to conduct due diligence and ask the same for exporter.
Businesses doing compliant activities are able to publish these documents when asked for and are happy using Skydo for our compliance promise along with seamlessness and cost effectiveness.
When businesses are unable to to publish required documents for proving export business, we need to offboard them.
We can only support payments against exports with some exception of Industries like "precious gems" and cant support any "P2P payment" or "services rendered in India" use-cases.
As a licensed entity we are responsible for conducting the right checks and to only serve compliant exporter businesses and off-board others.
Thanks,
Team Skydo
The working hours are only between 10…
The working hours are only between 10 to 7pm which makes it a big handicap fro anyone who wants to register before or after the office hours. Once all the documents are submitted, the page keeps rotating saying the documents are being verified. After customer support was called next day (they also work only between 10-7pm IST) it was told that since documents were uploaded after 7pm, they will process it only next day that too in second half. The potential customer is not given any notification in the page that keeps rotating that it would be processed next day. Without no one to reach out to after 7pm after submitting all your documents and before getting onboarded it is very uncomfortable and makes us question the safety. Other similar platforms have continuous support and notifications. I am not sure to save few bucks if this is the safe platform.
2 juin 2025
Avis spontané
Réponse de skydo.com
Hi Arpita,
We are sorry to hear this, and thank you for highlighting that this is a major concern.
We currently align our support hours to Indian bank's processing hours and India forex market hours, so that your payments do not get delayed.
We understand that this can be a hassle sometimes, but we request you to not base your trust on this. We are trusted by thousands of customers and are licensed by RBI for enabling cross-border payments.
We are also planning to extend our support hours soon, and shall keep you posted on the same.
Thanks,
Team Skydo
Best platform for collecting International Payments
I was looking to collect payments from one of my US Clients and I was confused about what platform to use, how much they would charge and that's the time when I got to know about Skydo from one of the people in my network.
I instantly jumped onto the signup and the process was seamless, and I was able to collect the payment from the US, and loved the transparency they maintained at every stage of the process. I highly recommend Skydo.
5 mai 2025
Avis spontané
Skydo was perfect for freelancers and…
Skydo was perfect for freelancers and the process is very smooth and the fee is low compared to other processors and they provide FIRA copy right away for each payment. My dedicated account manager Pradeep made the on-boarding experience very smooth and answered all my questions. Thank you team. Keep up the good work.
24 mai 2025
Avis spontané
Great aand easy experience.
24 mai 2025
Avis spontané
Réponse de skydo.com
Hi Suprokash,
We take such allegations very seriously. As an RBI-licensed Payment Aggregator (PA-CB holder), we are committed to upholding the highest standards of transparency and compliance.
Upon reviewing our records, we found that your account was closed as it falls outside risk appetite.
The refund for your payment was successfully processed and the receipt was shared with you on Friday, 16th May at 11:00 AM, with the subject line: "Refund processed successfully."
If you have any further concerns, please feel free to reach out to us at support@skydo.com.
Thank you.
My payment was made from client but…
My payment was made from client but Skydo closed my account without any reason, so my payment of almost 4 lakh is block with them please i want this money it is my business and skydo can steal my money like this
7 mai 2025
Avis spontané
Réponse de skydo.com
Hi Christian,
After reviewing your business and payment activities, our bank partner determined that it was outside of their risk appetite, and took the decision to close your account.
These compliance policies are globally applicable and are stringently applied to international payment use cases, and it is our responsibility to abide by the decisions made as per international payment guidelines.
We strive for transparency and fairness, but these decisions are made after detailed risk assessments and there is no flexibility in such cases.
We apologise for any inconvenience caused and appreciate your understanding.
My experience with Skydo has been…
My experience with Skydo has been frustrating. Payments are often delayed, and they block transactions without clear reasons. On top of that, they charge excessive fees and, in some cases, even refund the payment back to the sender without proper explanation. It’s unreliable and unprofessional. I strongly recommend using Wise or Payoneer instead – they’re far more efficient and trustworthy.
2 mai 2025
Avis spontané
Good experience and I really saved 100…
Good experience and I really saved 100 bucks in Payment of 4000 bucks which really make sense. The team is good with the support and appreciate the team and Arun for the support. Hoping will get the same support in the future as well. Cheers 👍
18 avril 2025
Avis spontané
Smoooooth
Very smooth experience! Sneha was super helpful during onboarding, verification, and receiving my first payment. Probably the best method out there for receiving bank payments from the US—seamless invoicing, quick FIRC generation, and real-time exchange rates without any markup. Highly recommended!
17 avril 2025
Réponse de skydo.com
Hi Yash,
Thank you so much for your fantastic feedback!
We're thrilled to hear that Sneha provided excellent support throughout your onboarding and payment process.
We truly appreciate your recommendation and look forward to continuing to serve you!
Great experience with Skydo
I just got my first transaction settled and the experience has been great.
The process was very smooth and transparent, assigned manager was helpful and the amount got credited within a day.
Highly recommend them to anyone dealing with international payments!
11 mars 2025
Réponse de skydo.com
Hi,
Thank you for the wonderful feedback!
We're so glad to hear your first transaction went smoothly.
It's great to know the quick settlement and transparency made a positive impression.
We truly appreciate the recommendation—welcome aboard, and we’re excited to support your international payment journey!
Warning
*Warning: Beware of Skydo*
I'm sharing my horrific experience with Skydo, a payment processing company that has held my client's payment for almost 2 months.(29th Jan 2025)
The Issue
Skydo initially verified my account details and provided me with an account to receive payments from clients. After receiving payment from my client, Skydo suddenly closed my account without explanation.
The Runaround
Despite confirming receipt of the payment on their dashboard, Skydo claims they cannot refund the money to my client. They asked for my client's account details, which were provided, but then claimed they couldn't refund the money to that account either.
Unreasonable Demands
Now, Skydo is demanding an indemnity letter from my client, which is an unreasonable request. I've already delivered services to my client and informed them that I received the payment, as confirmed by Skydo's dashboard.
The Real Victim
But here's the thing: my client has already received the services they paid for. They're not bothered about the payment anymore. It's me, the service provider, who's suffering because I trusted Skydo.
Why Should My Client Bother?
Why should my client go through the hassle of providing indemnity letters or chasing Skydo for a refund? They've got what they paid for, and it's not their problem that Skydo is holding onto the payment.
A Warning to Others
As a 10-year-old Pvt Ltd company, I'm appalled by Skydo's unprofessional and scam-like behavior. I strongly advise others to stay away from this company and find more reliable payment processing solutions.
ALSO BE AWARE OF FAKE 5 STAR COMMENTS.
Has anyone else had a similar experience with Skydo?
29 janvier 2025
Avis spontané
Réponse de skydo.com
Hi,
We’re sorry to hear about this and fully understand how frustrating this situation can be.
We take every issue like this seriously and are committed to resolving things promptly.
We know how important it is for both service providers and clients to receive payments without delay. Please know that the closure of your account was a decision made after thorough compliance checks in line with RBI guidelines.
Additionally, your funds were not "held" but rather, we initiated a refund process. However, since the source account details weren’t verified, we requested additional documentation such as an indemnity letter and recall request to confirm the transaction details before proceeding with the refund.
We can confirm that the refund has been completed, and the receipt was shared with you via email.
Please note that Skydo has been granted PA-CB license by the Reserve Bank of India (RBI), following extensive due diligence and checks by both the RBI and the Ministry of Corporate Affairs (MCA), ensuring we operate in full compliance with regulatory standards.
Thank you for your understanding.
Customer Service needs work.
Onboarding was great, I initially thought customer experience would be smooth throughout. However it wasn't the case. Customer care is busy almost always. I got through after calling/emailing/whatapp 3-4 times.
Customer care executives don't know what they're talking about.
3 mars 2025
Avis spontané
Réponse de skydo.com
Hi,
Thank you for sharing your honest feedback—we truly appreciate it. While we're glad to hear that your onboarding experience was smooth, we're sorry to learn that your experience with customer support didn’t meet expectations.
This isn’t the level of service we aim to provide, and we take your concerns seriously.
We’re actively working on reducing response times and ensuring our support team is better equipped to handle queries efficiently.
Thank you again for bringing this to our attention—we’re committed to improving and providing you with a better experience moving forward.
Highly recommend SkyDo for export of services/goods to foreign nations
I've been a customer of SkyDo for almost a year now, never had issues with their payment processing platform, and I do like their exchange rate value proposition. Their support team are generally on point, and if they aren't, the account manager is one phone call away from an escalation process. Overall, I strongly prefer using SkyDo for long-term business ingress revenue from foreign nations, their seamless FIRA/FIRC generation is also greatly valuable for small businesses to ease compliance requirements.
25 février 2025
Avis spontané
Réponse de skydo.com
Hi,
Thanks for the review!
We're thrilled that Skydo has been reliable for your international transactions.
It's great to hear our exchange rates, support team, and FIRA/FIRC generation are making a real difference for your business compliance needs.
We appreciate your trust in us and look forward to continuing to support your growth!
Skydo is a trap
Skydo is a trap! Everything looks smooth until you receive a payment. Then they freeze your funds without explanation. Support is dead, and they even block your number if you ask too many questions. Stay away!
5 février 2025
Avis spontané
Réponse de skydo.com
Hi,
We’re sorry to hear about this and understand how frustrating this may feel. However, we want to clarify that funds are never frozen without valid reason.
In cases, when compliance checks are required by regulatory authorities or banking partners, reviews are conducted and additional documents are requested to ensure secure and legal transactions—this is a standard practice for financial platform regulated by RBI under PACB license.
We’d also like to assure you that our support team is available across multiple channels—calls, emails, and even WhatsApp—from Monday to Friday, 10:00 AM to 7:00 PM IST.
We're here to assist and ensure your queries are addressed promptly.
Additionally, we kindly request you to refrain from sharing any false or misleading information, as it does not help in resolving the issue and may only create unnecessary confusion.
We’d like to help resolve this for you—please write to us at support@skydo.com with your registered details so we can look into the matter and assist you further.
Skydo is stealing from small businesses…
Skydo is stealing from small businesses and must be shut down!
6 juin 2024
Avis spontané
Réponse de skydo.com
Hi,
We’re sorry to hear about this.
However, we are unable to locate any account or transaction under your name in our system. We kindly request you to reach out to our support team at support@skydo.com with your registered email ID or transaction details so we can look into this further and assist you.
We would also like to clarify that Skydo does not engage in any unfair withholding of funds.We adhere to strict banking and compliance policies outlined by RBI to protect all parties involved in cross-border transactions.
We have been granted the PA-CB license authorization by the Reserve Bank of India (RBI), which is only issued after thorough due diligence and multiple layers of checks by both the RBI and the Ministry of Corporate Affairs (MCA). This ensures that Skydo operates in full compliance with regulatory standards.
We understand concerns can arise, and we’re here to help. We kindly urge you to refrain from making strong accusations, and instead, reach out to us directly so we can assist you and resolve any issue you might be facing.
Please connect with us directly—we’re here to help.
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