Skylord Travel Avis 

59
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just booked our trip away to Seattle where we board our ship for an Alaskan cruise followed by a two night train journey through the Rockies and a two nights stay in Chicago. Skylord Cruise and Holida... Voir plus

Noté 5 sur 5 étoiles

We have had an amazing experience on our recent holiday. Sital had helped us plan according to our dates and budgets, answering numerous queries and making changes we had asked for. The service was o... Voir plus

Noté 5 sur 5 étoiles

I have been travelling around the world for the last 25 years with my family and friends. I have been come across the company, Skylord Travel very recently. I have shared my request for my family holi... Voir plus

Noté 5 sur 5 étoiles

Rohan was our agent and organised the flights from UK and Germany he booked the flights so that we all could catch the same connection flight. And all this in last minute as we were going to my moth... Voir plus

À propos de l'entreprise

  1. Agence de voyages
  2. Site de recherche de vols
  3. Voyagiste
  4. Agrégateur de voyages

Écrit par l'entreprise

Cheap Flights & Holidays Deals - Call 020 8582 1188 - Skylord Travels


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(59)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing experience

This was my first time using Skylord Travel (Rickmansworth) to book my solo trip. Gemma organised everything for me- flights, hotels, trains and trips. Everything went smooth and I am so glad to be able to use human kind agency to book trips. Before my trip, Gemma was constantly in contact with me, making sure I had received all the paperwork and that I was happy with everything. After returning from my trip, I have received another phone call from Gemma to check that everything was ok. Thank you so much Gemma and Skylord travel. I will definitely be using you for my future travel. Ana

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Travel Agency

I had an excellent experience with Sky Lord. Our agent, Rohen managed our booking from London to Colombo for 5 people, securing the best fares available. He was attentive, knowledgeable, and ensured our preferred dates were booked. His advice throughout the process made everything smooth and stress-free. I truly appreciated his professionalism and support, and I would highly recommend both him and the company.

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very pleased.

This is the first time we used the Skylord Travel and are very pleased with the services received. The guidance and help received fron Rohen who managed to get the best prices for the tickets for our holiday made whole process much easier. Undoubtedly we'll be using Skylord for our holiday needs in future

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service by Mr. Mr. Rohen Sampoo

I recently experienced exceptional customer service from Mr Rohen Sampoo at Skylord Travel. His attentive and friendly demeanour made the entire process seamless. He provided swift, insightful pricing suggestions that perfectly suited my needs. Thanks to his expertise, I felt confident and well-informed in my travel decisions.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant , friendly and helpful service from Skylord specially from Rohen Sampoo the sales manage we were working with . Highly recommended

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Family tour to Sri Lanka

My family & I had an absolutely fantastic experience planning & booking our holiday through Skylord travel this year. Sital was amazing at helping us create a tailor made flexible tour itinerary for our trip to Sri Lanka - would definitely recommend to anyone planning a big trip. Keith

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently booked a trip to Dubai…

I recently booked a trip to Dubai through Skylord Travel, and I couldn't be happier with the experience! From start to finish, their service was impeccable. The staff were friendly, professional, and incredibly knowledgeable, helping me plan every detail of my trip. They tailored the booking to my preferences and even included some fantastic recommendations for activities and attractions I wouldn’t have thought of myself.

Everything ran smoothly—from the flights to the accommodations—making my vacation stress-free and truly unforgettable. Dubai is an incredible destination, and Skylord travel ensured I got to experience it in the best possible way. I’ll absolutely be using their services again for future travels and would highly recommend them to anyone looking for a reliable and outstanding travel agency. Thank you for making my Dubai adventure so special!

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Skylord Travel

Skylord Travel. I wanted to express gratitude for arranging trip to Dubai i had an absolute unforgettable time!"
From the moment I arrived to the momentI left.everything went so smoothly. I especially appreciate the efficient airport transfers,the well chosen accommodations and sight seeing in the private comfortable air-conditioning vehicle was very Awesome.
Your attention to detail and personalized service made my trip truly special. I m already looking forward to planning my next adventure with you.
Thanks again skylord and staff for making my memorable trip for my life.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Skylord travels ..Amazing company

Skylord travels ... As a seasoned international traveler with over 40 years of experience, I can highly recommend this travel agency for their unparalleled service. The staff's tireless efforts to secure the best deals and fares have been impressive. I have also had positive experiences booking package tours through them. I encourage everyone to utilize their exceptional services.

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Active Card Check!!

I have no experience of using them as a travel agent but I was informed by my bank that they had done an active card check on my account. I got in touch with them to query this and find out if it was indeed them that had carried out the check and to seek advice and radio silence!! I contacted them through the webchat which stated they were online and ready to assist and no reply whatsoever!! If that is how they respond to an enquiry then I certainly would not use as a travel agent.

Further to your reply, I can advise that I have indeed emailed my query to the email addresses I was given but have yet to receive a response. I have also queried the card check with my bank and they have advised this is usually a company doing a card check before a payment is taken and not an individual. I have never used Skylord Travel and this is also an account that is not used on a day to day basis so is not regularly used for any purchases. I have requested a new card with my provider.

I can confirm that the email was indeed sent to the help desk email address yesterday at 1.14pm so not sure why they say they have not received it? Whilst I am not a customer I cannot consider the removal of the review as my bank are adamant that the active card check was conducted by your company not an individual.

4 mars 2025
Avis spontané
Logo de Skylord Travel

Réponse de Skylord Travel

Dear Denise. Apologies if no one replied on our chat system, it was a busy time for us and we had a few messages to get through. The chat system should have added you to a waitlist or taken a message that we could have actioned. We have taken this up with the IT team now so it won't happen again. I can see from our records that a team member did respond to your second message an hour later and asked you to email your query to our accounts team. Once we have this we can investigate what happened, but as a note, we do not store or keep any card or bank account data on file. If you card was used it is because someone has used your card details for a transaction online on our site. I would advise speaking to your card company to put a hold and order a new card.

*EDIT*

Can you please confirm that you sent an email to either helpdesk@skylordtravel.com or accounts@skylordtravel.com?

I have checked with the team that manage these and there was nothing received. Once we have received your email I can then reply with details of that happened. But to be clear we do not have your card details, we did however face an issue with our payment processing and an anonymous user tried to process multiple payments with a number of different cards through our online portal. It seems your card number was part of a leak and they were testing all these cards to see if any of them worked. We have since blocked this from happening again.

I understand that we did not reply to you for 1 hour, but I do feel the 1 star review is not justified so would request it was updated or removed, seeing as you are not a customer, have not booked with us before and we have been investigating the issue for you.

Either way wish you all the best. Thank You.

*EDIT*

Can you please confirm which email address you used.

I don't think you quite understand. Yes your card details where processed by our company, but someone used your card to try and process your card with us. That is why I said it seems your card number was leaked somehow. Someone tried to use your card to process a payment with us. We ultimately denied the transaction, protecting your card from being used fraudulently and as a precaution in my earlier reply also asked you to block the card. If you want to keep your incorrect review up, then that is your choice.

For any one reading, ultimately this review was written by someone who was not a customer and was annoyed that someone tried to use their card fraudulently with us. They wrote a bad review because we didn't reply to a chat message received at 12.03 and 12.30 GMT but did respond at 13.11 GMT. We have not received any further email to our email helpdesk@skylordtravel.com but have engaged full wherever possible on this forum.

Noté 5 sur 5 étoiles

I have been using Skylord for a while…

I have been using Skylord for a while for both my business and personal travel requirements. As a frequent traveller I’m very particular about my arrangements and Skylord always meets my requirements. The team at Skylord are exceptional and very friendly on top - Kitty is a real star 🌟 Happy to recommend Skylord to anyone who travels 🙏

1 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Skylord: Our Travel Agent for Life

Skylord has been our trusted travel agent for over 35 years. Their team is always helpful, efficient, and cooperative – a wonderful experience every time!

29 août 2023
Avis spontané
Noté 1 sur 5 étoiles

THEY ARE FRAUD

PLEASE never work for this company. It’s a FRAUD. They not paying you never ever. They tell the drivers to rent a trailer from them and they start to charging everything from the truck drivers. They are not honest.

9 février 2024
Avis spontané
Logo de Skylord Travel

Réponse de Skylord Travel

This review is not for Skylord Travel. We are a travel agency and have nothing to do with trucks.

Noté 5 sur 5 étoiles

Dedicated, professional, extreemely hospitable

On November 26, 2023 we got the news of the demise of my beloved mother in Paskistan, I being the only son had to be there in time for the funeral rites in Pakistan, contacted Khurram Bhai, he worked with me throughout the night and next morning to get us for the best possible flights outbound and inbound , he was so considerate and appreciateve of the situation that he got us the fare well lower than our budget, that we had anticipated. Words cant thank him enough for what he had done for us during that period of bereavement., His main emphasis was to get us there in time, not on an exorbatant fare, I have heard people complainging that travel agents have gouged them at a time like this, but not Khurram Bhai, hats off for people like him, its people like him that bridge the gap between the travel ageny and customer. He was honest, outstanding, went an extra mile, he even called us at all the airports in Canada to ensure that we had made it on all the flights. We reached ahed of time and all the final funeral rites were taken care off. If it wasn't for Khurram Bhai nothing would had been possible. My family back home and us here in Canada thank him from the bottom of our hearts, we have no words to express our heartfell gratitude towards him. We pray that success follows a great gentleman like him.

Agnello DSouza and family

26 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I used Skylord travel for my most recent trip

I used Skylord travel for my most recent holiday to Hawaii. Where do I begin with the amazing experience. After finding my trip on there website online, I quickly jumped on the phone to the team at Skylord who helped me with everything and were very knowledgeable on all aspects of travel needs, including visa requirements, collecting flights and even hotel transfers!.

The time spent by the team to ensure I got the best flights, hotels and connections for my trip was out of this world. The Level of service was 10 out of 10 with great communication and excellent customer service throughout.

Would highly recommend and happily use again for all future travel! Keep up the great work.

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Knowledgeable, efficient, reliable travel agents!

I always use Skylord Travel when I need assistance with travel plans. They have the experience and knowledge to be able to deal with any kind of query. Service is brilliant, and efficient. I will use Skylord Travel again and again. I appreciate all their help in arranging past trips and making it all go smoothly.

22 janvier 2024
Avis spontané

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