Sky Staff Avis 4

We use Sky Staff for ongoing offshore support and currently have 6 team members supporting our operations. They’ve helped take consistent ownership of day-to-day back-office work, which has reduced pressure on our local team and improved turnaround times.

Communication has been responsive and the onboarding was straightforward. Like any offshore arrangement, it works best when tasks are clearly defined and you have a weekly cadence for handovers and reporting — once that was in place, performance became very consistent.

Overall, a solid option if you’re an NDIS provider looking for structured offshore support rather than ad-hoc VA help.

Thank you Sky for updating my Sky box dish etc. A big thank you to Reese and Richard who were very efficient caring kind staff. They went the extra mile and explained a few things!!

Thank you

I cannot recommend Sky Staff enough. From day one, they have been professional, reliable, and incredibly proactive. Their attention to detail is outstanding, and they consistently go above and beyond to ensure tasks are completed efficiently and to a high standard.

Communication is seamless. They are responsive, clear, and always one step ahead, which has made a huge difference to my workload and stress levels. Their ability to anticipate needs, problem-solve independently, and adapt quickly has been invaluable to my business.

Having their support has freed up so much of my time and allowed me to focus on higher-level priorities, knowing everything else is in safe hands. If you’re considering a Virtual VA, I genuinely couldn’t recommend Sky Staff enough!

We are Brisbane and Melbourne based NDIS provider and we've been using Sky Staff VAs for over one year now. The service has been great and the placements have been quality. We have 3 staff with Sky Staff at the moment.