Sleep Club | DeepSleep Avis 

28
•
TrustScore 4.5 sur 5

4,5

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Noté 4 sur 5 étoiles

The Super King DeepSleep Doona is perfect for a subtropical climate, and the doona itself deserves five stars. My only criticism is the cover: it barely reaches down the sides of my deep king mattre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order, prompt delivery & great customer service. If it’s not to your liking don’t hesitate to contact them to discuss. I received prompt response & I’m very happy with my results. I am waiting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The customer service was great. I was a bit impatient waiting so made a comment on that. Received reply explaining where it was and when I should expect it. It arrived soon after. I love these quilts... Voir plus

Noté 4 sur 5 étoiles

I received my order of 2xKing & 1xSuperking duvets today. I took advantage of the 3 duvets package/price saving AUD $99.00. I have 2xQueen beds & 1x King bed I always upsize for covers/doonas as I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de literie

Écrit par l'entreprise

Sleep Club makes bedding simpler. Our signature product, the DeepSleep Coverless Doona, combines doona and cover in one piece, so you never have to wrestle a doona cover again. We started Sleep Club because changing a doona cover is one of the most annoying chores in any household. Classic bedding means stuffing, shaking and buttoning, and the doona inside often goes months without a proper wash. With the DeepSleep, the whole thing goes straight into your home washing machine. It is machine washable at 40°C, tumble-dryer friendly and air-dries in around two hours, so fresh bedding is ready the same day. The DeepSleep is made from soft polyester microfibre with ThermoBalance fibres that help regulate temperature, making it comfortable across the seasons. The fabric is certified to OEKO-TEX STANDARD 100, tested for harmful substances. What you can expect from us: - Six sizes, from Single to Super King - Eleven colours to suit any bedroom - Free shipping on all orders - A 40-night trial, so you can sleep on it before you decide - Friendly support via info@sleepclub-au.com Our customers range from busy families who want less laundry hassle to parents and grandparents who simply want bedding that is easy to look after. Whoever you are, our goal stays the same: less effort, cleaner bedding and better sleep. We read every review on Trustpilot and use your feedback to keep improving our products and service. Thanks for sleeping with Sleep Club.


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4,5

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(28)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The customer service was great

The customer service was great. I was a bit impatient waiting so made a comment on that. Received reply explaining where it was and when I should expect it. It arrived soon after. I love these quilts as they are so light but warm and comfy and so much easier not having to fiddle with a doona and cover.

2 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

DeepSleep Doona

My fur baby and I absolutely love this doona! Great company to deal with. Will definitely be looking at their other products. Highly recommend.

7 novembre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Michelle,

A happy human and a happy fur baby – that's the best kind of review! Being able to throw the whole doona in the wash makes life with a four-legged bed buddy so much easier. Thank you for recommending us, and when you're ready to look at our other products, we'd love to help you find the right fit. Give your fur baby a cuddle from us!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 4 sur 5 étoiles

Nice quilt Yuk green colour .

Customer service was 100% great. But I couldn’t live with the green colour..They gave me my money back without any fuss or bother..thank you great service.

7 novembre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Denise,

Thanks so much for your honest feedback – and fair enough, colour is such a personal thing! We're glad our team could sort everything out quickly and easily for you. If you'd ever like to give the DeepSleep another go, it now comes in 12 colours, from soft neutrals like White and Beige to deeper shades. We'd be happy to help you find one you love.

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Last night was my first use of my new…

Last night was my first use of my new doona. I found the light weight was a big part of a good nights sleep. Very impressive.

6 novembre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Elsie,

What a lovely first night to hear about! We're so glad the light weight made such a difference to your sleep – that's exactly what the DeepSleep is designed for: cosy and comfortable without feeling heavy. Thanks so much for taking the time to share your first impressions, and here's to many more good nights' sleep ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Easy to order

Easy to order, prompt delivery & great customer service. If it’s not to your liking don’t hesitate to contact them to discuss. I received prompt response & I’m very happy with my results. I am waiting to re-order!

6 novembre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Pam,

Easy, quick and sorted – that's exactly how it should be! We're so glad you're happy with the results, and that you felt comfortable reaching out to us. You're spot on: if anything isn't quite right, we'd always rather hear about it and fix it. Lovely to know you're already planning to re-order – whenever you're ready, we're here. Enjoy your cosy nights!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 4 sur 5 étoiles

Everything appears to be okay apart…

Everything appears to be okay apart from the fact there were two different sizes....not noticed until I went to put them on the bed.
One is 230x230 (Blue) and the other one is 220x240 (Red)

31 octobre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Marie,

Thanks for letting us know – you should have received two Queens, not a Queen and a King, and we're sorry for the mix-up! We've just reached out to you by email, and we'll find the right solution together so you're completely happy with your order. Glad everything else looks good so far, and we'll have this sorted for you as quickly as possible!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Totally happy with my doona’s!

Totally happy with my doona’s so light and comfy, about to order two more!

17 octobre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Tracey,

Two more on the way – we love to hear it! We're so glad you're enjoying how light and comfy your doonas are. Once the new ones arrive, you'll have even more beds sorted with no wrestling with covers. Thanks so much for taking a moment to share, and enjoy many cosy nights ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Very comfortable and easy to wash but…

Very comfortable and easy to wash but not sure if it will be warm enough by its own in winter, we will see next year..

3 novembre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Mark,

Great to hear the DeepSleep is comfy and easy to wash! It's designed as an all-season doona, so it keeps you cosy on cool nights without overheating when it warms up. For anyone who likes extra warmth in the depths of winter, we're also working on a warmer option, so stay tuned. Thanks for sharing, and we'd love to hear how it goes next winter!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 4 sur 5 étoiles

The Super King DeepSleep Doona is…

The Super King DeepSleep Doona is perfect for a subtropical climate, and the doona itself deserves five stars. My only criticism is the cover: it barely reaches down the sides of my deep king mattress. An extra 30 cm would be ideal.

I’ve just ordered another doona in the same size and have recommended it to my family.

3 novembre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Glenda,

A second Super King and a recommendation to your family – that means a lot, thank you! We're really glad it's working so well in the subtropical climate. Thanks also for the honest feedback on the drop over a deep mattress; we've passed it straight on to our product team. If there's anything we can help with in the meantime, just send us an email.

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Great weight and easy to wash and dry

3 novembre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Sue,

Short, sweet and spot on – thank you! We're so glad you're enjoying the weight of the DeepSleep and how easy it is to wash and dry. Being able to pop the whole thing in the machine and have it back on the bed the same day is exactly what it's made for. Thanks for taking a moment to share, and enjoy many comfy nights ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Great Cutomer Service

I was disapointed at first as I recieved an email to say that my Doona purchase had been delivered. It had been, but to the wrong address. I found out where the Doona had been delivered and went there and recovered it. I contacted the Sleep Club Customer Service to moan about the fact their Australian courier service team were only reachable via a Whatsapp ....App. Hence I contacted the Sleep Club. Excellent speedy response, sevice and advice from Emma. Thank you Emma.
Regards Mike Weston one happy customer

16 septembre 2026
Avis spontané
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Réponse de Sleep Club | DeepSleep

Hi Mike,

So glad you tracked your doona down – and thank you for the lovely words! Sorry the courier sent it to the wrong address first, and that they were only reachable via WhatsApp. That's exactly why we'd always rather you come straight to us: if a parcel ever goes astray, just email us and we'll chase it up for you. Enjoy your DeepSleep!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 4 sur 5 étoiles

2xKing size duvets and 1xSuperking duvet package

I received my order of 2xKing & 1xSuperking duvets today.
I took advantage of the 3 duvets package/price saving AUD $99.00.
I have 2xQueen beds & 1x King bed
I always upsize for covers/doonas as I like the extra sizing as it looks nicer and provides good coverage for sleep.
So the sizing I got is good. The ‘orange’ colour is a bit lighter & brighter than I expected. I was thinking more burnt orange. But, in saying that it is Spring heading into Summer in Australia so the colour suits the season.

28 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Cathie,

What a lovely haul – three doonas in one go! We're glad the upsizing worked out and everything looks great on your beds. Thanks too for your honest feedback on the Orange; colours can look a little different on screen, so we'll pass this on to make the shade clearer in our photos. If you'd ever like a different colour, just get in touch – we're always happy to help!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

I’m very happy with the doona

I’m very happy with the doona. It fits our king size bed well and is so light and easy to make the bed. It kept us warm on the cold nights a few weeks ago and is comfortable with the warmer weather starting. Haven’t tried washing it yet, but I think it will be fine. A good product.
*** Just editing this review to advise how impressed I was with Emma from customer service. She emailed me to thank me for my review, and I had a few questions. Emma replied in detail and it was like talking with a friend. She was so friendly and charming as we emailed back and forth. Not like some customer service which is often robotic. She was warm and really human. Just for that, I'll probably buy another doona in a different colour. Thanks Emma.

28 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Susan,

So lovely to see your kind words here too! We're really glad the DeepSleep fits your King bed so well and has kept you comfortable through both the chilly nights and the warmer days. And when wash day does come around, it goes straight into a standard washing machine and dries quickly – no wrestling required.

Update: Susan, your note honestly made my week! I really enjoyed our emails too, so thank you for taking the time to add this. And if you do go for a second colour, I'd love to hear which one you pick!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Happy customer

Quilt arrived in a timely manner. I followed the "getting started" instructions. Couldn't believe how easily it washed AND dried. Super soft.
I decided to go down this route of "no top sheet" because I have a small dog who sleeps on my bed. I was constantly washing quilt covers..and shoving quilts back into them
This quilt is everything you said it was. I have had no need for customer service. Thank you.

14 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Lyn,

"Everything you said it was" – we couldn't ask for more than that! We're so glad it washed and dried as easily as you hoped, and that the days of shoving quilts back into covers are behind you. With a little furry bed buddy, being able to pop the whole thing in the wash really makes all the difference. Wishing you both many cosy nights ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Love it

Love it, fantastic customer service.

27 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi there,

Short and sweet – we love that! It's wonderful to hear you're enjoying your DeepSleep, and thank you for the kind words about our team. Looking after our customers is something we genuinely care about, so feedback like this really makes our day. Thanks again for taking a moment to share, and here's to many restful nights ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

Performs exactly as advertised.

Works just as advertised.
Was concerned as to how effective it would be, as it's fairly light & thin. However, it's great.
Keeps me comfortable on both hot & cold evenings.
Should have invested ages ago.

27 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi there,

Better late than never – and we're so glad you took the plunge! Lots of people are surprised at first by how light the DeepSleep feels, but that's the ThermoBalance fill doing its job: keeping you cosy on cool nights without overheating when it warms up. Thanks so much for sharing your experience, and here's to many comfortable nights ahead!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 4 sur 5 étoiles

The doona is light yet warm and lies…

The doona is light yet warm and lies comfortably over you rather than feeling heavy and causing pressure eg on your feet!
Love the doona but hoping that the fabric can be improved to look less like a sheet! Sleep Club have taken on my feedback and looking at my suggestion of using an embossed fabric ✅. Very impressed with their customer service!

19 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Lee-anne,

So glad to hear the DeepSleep feels light yet warm, without weighing down on your feet – that's exactly the comfort we're going for. And thank you for your thoughtful suggestion about an embossed fabric! We've passed it on to our product team and will definitely keep it in mind as we develop future designs. We really appreciate customers like you who help us keep improving.

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

I am truly impressed with Sleep Club

I am truly impressed with Sleep Club. My purchase wasn’t suitable for me as my dogs would have torn holes in the fabric. They were super accommodating in coming to a mutually beneficial arrangement. Their customer service was excellent both in response time and problem solving.

21 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Genevieve,

We really appreciate you sharing this! We completely understand – with dogs in the house, bedding has to stand up to a lot. We're glad we could find a solution that worked well for you, and it's lovely to hear our team was quick and helpful along the way. Thanks again for your kind words, and please give your pups a pat from all of us!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

I ordered 2 deep sleep doona’s

I ordered 2 deep sleep doona’s. They arrived pretty quickly. I used mine last night and honestly it’s so cozy and warm comfortable. That good I ordered 2 more today and I got 25 percent discount off my second order. So pleased and thank you sleep club no more wrestling with quilt covers. I also want to thank Emma I had to email her today she is so efficient and prompt it’s been so easy with everything . I recommend viewers go buy 1 I promise you will buy another.

21 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi Gail,

Two more on the way – we couldn't ask for a better compliment! We're so glad the first two arrived quickly and that your first night under the DeepSleep was so cosy and warm. It was a real pleasure helping you by email today, so thank you for the kind words. Enjoy all your new doonas, and say goodbye to wrestling with quilt covers!

Warm regards,
Emma
Customer Care · Sleep Club AU

Noté 5 sur 5 étoiles

I am 83 and finding task that we're…

I am 83 and finding task that we're easy becoming more difficult bed making being one of them. Saw the Sleep club doona with built in cover thought why not? Oh boy! So good. I don't like heavy covers this is so light yet cosy warm. Bed making and stripping a breeze. Washed before I used it
No problems, fast drying. Just love it!!!

17 octobre 2026
Avis spontané
Logo de Sleep Club | DeepSleep

Réponse de Sleep Club | DeepSleep

Hi there,

What a lovely review to read! We're so happy the doona has made bed making and stripping a breeze for you – that's exactly why it comes with the cover built in. It's great to hear it feels light yet cosy and dried quickly after its first wash, too. We really appreciate you sharing your experience, and we hope it keeps you snug for many nights to come!

Warm regards,
Emma
Customer Care · Sleep Club AU

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