Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rafael is simply amazing! I feel so much comfortable and confident with him. I was able to express my concerns regarding some specific aspects without any hesitation. And so discovering and trying f... Voir plus

Noté 5 sur 5 étoiles

I ordered Bongos Rx. The ordering process for the item was straightforward. The item was delivered in good time from Canada. The Bongos Rx have been a welcomed alternative to torturous CPAP therapy a... Voir plus

Noté 5 sur 5 étoiles

I want to give a hugh thanks to SleepEZ and Rafael for going above and beyond in a way that Truly deserves recognition. It's rare these days to find a business that stands behind their word... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an issue with France customs during my order, and I want to highlight how outstanding the support was. Rafael from customer service was truly amazing. He handled everything professionally and... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smooth, Professional Sleep Apnea testing/treatment experience

Great service overall, with clear and effective communication throughout from Rafael, who made the process easy to understand from start to finish.

The testing process itself was straightforward, and the follow-up was just as smooth. I appreciated how the results and next steps were explained in a way that didn’t feel overwhelming.

I recommend Sleepez to anyone looking to find out if they have sleep apnea or explore treatment options.

3 avril 2026
Noté 5 sur 5 étoiles

Rafael is simply amazing

Rafael is simply amazing! I feel so much comfortable and confident with him. I was able to express my concerns regarding some specific aspects without any hesitation. And so discovering and trying for a first time a CPAP machine is so much easier than expected.

He always takes the time to answer to my questions and his guidance and advice are so appreciated. I highly recommend Rafael!

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I ordered Bongos Rx. The ordering process for the item was straightforward. The item was delivered in good time from Canada. The Bongos Rx have been a welcomed alternative to torturous CPAP therapy and work surprisingly well.
I had a couple of queries and I must say the customer service from Sleepez has been excellent. Thank you Rafael.

22 mars 2026
Noté 5 sur 5 étoiles

No fuss

No fuss, got exactly what I ordered and arrived on time.

21 janvier 2026
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Réponse de Sleepez

Thank you for taking time to leave a review 🙏

Noté 5 sur 5 étoiles

Excellent service

Rafael provided excellent service, right from the beginning. He explained the facts and issues involved with acquiring and using a CPAP machine. He answered my questions (by phone or email) in a very timely manner, and I was very appreciative of the advice he provided. Would definitely recommend Rafael for anyone interested in whether a CPAC might be of benefit to them.

15 janvier 2026
Noté 5 sur 5 étoiles

Good price/no MD gatekeeper required

Good price. No tariff or duty charges for shipping to my US address. Free shipping. Prompt delivery. And I did not have to obtain a prescription from a gatekeeper MD (which is required when buying from US sellers). The product itself is so far not working out but TBD.

21 décembre 2025
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Réponse de Sleepez

Thank you for your kind words! We review all our products and ensure they meet the criteria for Tariff exemption, yours did and we are happy to pass those savings.
Let us know when you need replacements!

Sincerely,

Rafael

Noté 5 sur 5 étoiles

rafael is unbelievable

rafael is unbelievable. best customer service i've ever experienced. can't recommend highly enough.

1 janvier 2026
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Réponse de Sleepez

Thank you so much for the kind words Leo, looking forward in working with you on-going.

Rafael Mendonca, RRT

Noté 5 sur 5 étoiles

Outstanding customer support and reliable service

I had an issue with France customs during my order, and I want to highlight how outstanding the support was. Rafael from customer service was truly amazing. He handled everything professionally and did what was necessary to resolve the situation. He also followed up with me daily until the problem was fully solved, which is rare and very reassuring.
Beyond the support, the website is serious, reliable, and offers very good prices. This experience really shows how much they care about their customers. I would not hesitate to order again and I highly recommend them.
Merci beaucoup.

12 janvier 2026
Avis spontané
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Réponse de Sleepez

Thank you Henry, happy to help however we can. Thank you for trusting SleepEZ for your CPAP supplies!

Kindest,

Rafael Mendonca, RRT

Noté 5 sur 5 étoiles

good quality at competative pricing

I was unsure originally that the product was priced incorrectly but no it was the correct price. I live in the UK so thought that the shipping would be expensive but no free shipping on this order.
Arrived as stated good product will be ordering a spare shortly.
excellent company.

30 janvier 2025
Avis spontané
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Réponse de Sleepez

Thank you for the trust and the kind words Bill. Happy to do what we can. Your spare item is being shipped out today! Thank you for your orders.

Rafael

Noté 5 sur 5 étoiles

Extremely Helpful! Best Customer Service!

Ordered a size too small and they offered GREAT customer service to get me what I needed since I can’t get this in the US. Top Notch Customer service! We need more companies like this!

23 décembre 2025
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Réponse de Sleepez

Thank you so much Reuben! Please reach out for any additional assistance

Kindest

Rafael

Noté 5 sur 5 étoiles

I want to give a hugh thanks to Sleepez

I want to give a hugh thanks to SleepEZ and Rafael for going above and beyond in a way that Truly deserves recognition.

It's rare these days to find a business that stands behind their word and takes care of their customers.
I will Absolutely continue doing business with Sleeper.

Highly Recommended .

Thanks Rafael

Cheers
Gary A.

13 novembre 2025
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Réponse de Sleepez

Thank you for the kind words Gary! Reach out with any questions we're more than happy to assist with therapy!
Rafael, Owner

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