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Lisez les avis des autres

Noté 1 sur 5 étoiles

I’d give zero stars if I could. I requested a refund since I ordered this over a month ago and have not even received tracking info. Was told they were “restocking” due to high demand and offered a... Voir plus

Noté 3 sur 5 étoiles

Hi! So far I'm on D1 and I'm liking it but man is it hard to get use too I'm a mouth breather and been so congested so it's been tough. Sometimes it will fall out and I'll have to find it in the... Voir plus

Noté 1 sur 5 étoiles

I placed an order over 3 weeks ago. I haven’t received tracking information or anything. I’ve emailed and messaged the company thru PayPal… nothing🤬 .Customer care is horrible and no had information... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is an amazing solution and I can understand it's not for everyone since we are all different however, it's been a blessing for me! 100% honest review here. It was shipped quickly and when I thoug... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 3 sur 5 étoiles

I've had braces

Hi! So far I'm on D1 and I'm liking it but man is it hard to get use too
I'm a mouth breather and been so congested so it's been tough. Sometimes it will fall out and I'll have to find it in the bed and put it back in!

22 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience

I’d give zero stars if I could. I requested a refund since I ordered this over a month ago and have not even received tracking info. Was told they were “restocking” due to high demand and offered a 10 percent refund but no ship date. The only way to get a refund is to dispute the charge with my bank. Terrible terrible terrible customer service. Don’t buy this!!!

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This is an amazing solution and I can…

This is an amazing solution and I can understand it's not for everyone since we are all different however, it's been a blessing for me! 100% honest review here. It was shipped quickly and when I thought the lower half wasn't tight enough they immediately sent out a replacement! I think earlier they were not expecting so many orders or something because I hesitated when I saw shipping times but that seems to have been corrected

29 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This is the exact same product on Alibaba for $1 each per set.

So the reality is that you are able to get this product significantly cheaper on Alibaba, because it ships from China. They simply have had the money to get the Chinese product with their own label. You can literally get ten of the D1, D2, and D3 sets for $10. When I found out this came and was shipped from China, and that their refund policy guarantee is based on sending the product back after, and must be received within thirty days (which, it is China, and is not a reasonable expectation), I asked them for a refund which they refused. This is the first warning. If they do give the refund, I'm willing to reconsider this review but unless this is the case, save your money and order them on Alibaba. Look up D1, D2, D3 teeth straightener. You will find it. Cheers.

Christian Israel

P.S. They are telling many people that they have issued refunds, but there is no proof that this is the case, except to console readers here. Prove me wrong.

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Product!

I recently started using SleepObrace, and I'm already impressed with the results. The improvement in my teeth alignment has been noticeable, and I'm excited to continue using this product. The customer service from the SleepObrace Team has been outstanding, and I appreciate the opportunity to contribute my feedback. Looking forward to exploring more products in the future! Highly recommended

22 décembre 2023
Avis spontané
Noté 3 sur 5 étoiles

I have found sleep o brace ok

I have found sleep o brace ok. I had braces in my teens but my irresponsible retainer use caused my front tooth to protrude slightly which I wanted fixed. It looks like they are working. The worst part is trying to breathe through my nose, I'm regularly congested. If this could be fixed they would be perfect. I even considered cutting off the bottom half. My teeth would have a better chance to straighten out if j could keep it in longer.

16 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

WARNING

WARNING: If it does not deliver to the appropriate home, SleepObrace will not try and rectify the situation by a refund or replacement. So you’ll be out money and have no product in hand. When you reach out to SleepObrace to inform them of this, only thing they will say is, “based on the information provided by USPS tracking, your order was successfully delivered.” No desire to try and help their customer find a remedy or solution. Just points the finger at USPS and doesn’t care that you wasted your money. Horrible customer service. BE WARNED before you purchase. Also, seems like they deleted my negative review from their Instagram. Heaven forbid their page has an honest review from someone about their experience.

13 octobre 2023
Noté 3 sur 5 étoiles

Tracking number and when will my order be delivered?

Hi sleepobrace Im still waiting for my tracking number to be send to my email till now I did'nt recieve it I purchased all 3 stages and Im still waiting for my tracking number to be send to me Im in Dubai UAE
How long will my order take to arrive to my destination?

10 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

It's been working for me,I'm on stage 1…

It's been working for me,I'm on stage 1 and I've noticed a positive difference on my teeth.im happy with this product 😀

11 avril 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

That's wonderful to hear that you've noticed a positive difference in your teeth while using SleepObrace on the first stage! SleepObrace is designed to gently move the teeth into their proper position and promote healthy breathing and tongue posture. By using the appliance consistently and following the recommended stages, you can continue to see improvements in your dental alignment and overall oral health. It's great to know that you're happy with SleepObrace, and we appreciate you sharing your positive experience with us. Keep up the good work!

Noté 4 sur 5 étoiles

Skeptical/uncomfortable at start but so far working & teeth are straightening

I was skeptical but my top teeth I had my front tooth stick out a little which has only happened in recent years same for bottom although one of them is on the way to being pushed sidewards . In approx just over a month it has almost straightened top tooth & pushing out a little of the bottom teeth. So I will persist. Yes you do drool at first it is uncomfortable to start with but I have persisted & got results.I’m hopi g it will continue.

12 avril 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

Thank you for sharing your experience with SleepObrace! It's great to hear that you've already noticed improvements in your dental alignment after just over a month of using the appliance. We understand that using the appliance can be uncomfortable and may take some getting used to, but we're glad to hear that you've persisted and are seeing positive results. By continuing to use SleepObrace consistently and following the recommended stages, you can continue to see improvements in your dental alignment and overall oral health. Thank you for your trust in SleepObrace, and we wish you continued success on your dental journey!

Noté 3 sur 5 étoiles

I don't recommend you buy it if you…

I don't recommend you buy it if you have a misaligned canal, it didn't work to help you recover your problem. I got pain in ear canal after I wear it for 2 weeks, and I can not open my mouth as regular as a way.

9 avril 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

We are sorry to hear about your negative experience with SleepObrace. It's important to note that every individual's dental situation is unique, and while SleepObrace may be effective for some people, it may not be the best solution for others. It sounds like you may have a more complex dental issue, possibly related to a misaligned canal, and SleepObrace was not able to address this problem. We always recommend consulting with a dental professional to determine the best treatment plan for your specific needs. As for the pain in your ear canal and difficulty opening your mouth, this is definitely concerning and may require immediate medical attention. Please seek the advice of a medical professional as soon as possible to address these issues. Again, we apologize for any discomfort or inconvenience you may have experienced, and we appreciate your feedback as we strive to continually improve our product.

Noté 1 sur 5 étoiles

My order never arrive

I ordered more than a month ago. Sent several emails and messages but never got any reply. Very dissapointing. I should check review about sleepobrace before I ordered :(

6 mars 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand how frustrating it can be to experience delays with an online purchase. However, we're glad to inform you that according to our tracking system your order has been delivered successfully. We appreciate your patience and hope you are satisfied with your Sleepobrace. Please feel free to reach out to us if you have any further concerns or questions. Thank you for your patience!

Noté 1 sur 5 étoiles

Cheap chinese garbage

Cheaply made. Different logo on product (from Alibaba). Way too small for adults.

Update/response to sellers reply:
If you‘re the original one, then why is there a different logo on your product?😅 I did request a refund/return via email but never got a reply from you!

5 mars 2023
Logo de SleepObrace

Réponse : SleepObrace

We are sorry that you had a bad experience with our product. We understand that there may be similar products available online, but we can assure you that our Sleepobrace is the original and authentic product. If you have any concerns about the quality or fit of the product, we offer a 3-month guarantee policy that allows customers to return the product for a refund if it doesn't fit properly or they don't see any results within this period. Thank you for your review, we take every remark into our account and improve our business that way!

Noté 1 sur 5 étoiles

I placed an order over 3 weeks ago

I placed an order over 3 weeks ago. I haven’t received tracking information or anything. I’ve emailed and messaged the company thru PayPal… nothing🤬 .Customer care is horrible and no had information on my product and won’t reply to issue refund!!! I will be disputing the charges!

17 février 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

Dear valued customer, we apologize for the delivery delay, according to our tracking system your product was successfully delivered. We hope that you will like our product and that you will see the benefits it offers. Once again, we apologize and thank you for your patience and trust!

Noté 1 sur 5 étoiles

Poor customer service and irresponsible company

I purchased a product in Nov. 2021 and was told delivery would take 1-2 months, I was fine with that, but after 2 months there was no sign of my package, I constantly tried to reach someone and they would take weeks to respond, basically telling me it was held up. I was being understanding and waiting patiently, by July 2022 I was very upset I still hadnt received my package and this time their responce was different, they were dismissive and treating it with a not my problem attitude.
In the end no one took responsability for the lost package, they refused to refund me and to this day Feb. 21 2023 I still havent received the package.
Never buying anything from them again and I recommend you don't either.

28 février 2022
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

We apologize for the unsuccessful delivery to your location. We had a problem with shipping to Honduras and had to delete it from the list of shipping countries. You also got a full refund, maybe you missed that notification email. We apologize for this oversight, this is 100% our fault, and now our service is much improved and such mistakes are not made. Thank you for your understanding!

Noté 1 sur 5 étoiles

Doesn’t fit

Doesn’t fit. Don’t waste your money it headache to seal with this scam company. It is cheap crap shipped from China

1 décembre 2022
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

We are sorry to hear about your negative experience with SleepObrace. There are cases when our product does not fit the customer, that is why we offer a 3-month money back guarantee if you do not see results and it does not fit. Our factory is located in China and each product has passed all tests and standards for all world markets, and its use is maximally safe and beneficial. We apologize once again for the bad experience, and thank you for your understanding!

Noté 5 sur 5 étoiles

I highly recommend the Sleepobrace to anyone...

I highly recommend the Sleepobrace to anyone experiencing sleep related issues, snoring or jaw tension. It's a life changing that also improves your smile. 5/5

7 février 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

Thank you so much for your glowing recommendation of Sleepobrace! We're thrilled to hear that it has had such a positive impact on your sleep and jaw tension, as well as improving your smile. We appreciate your feedback and hope Sleepobrace continues to bring you excellent results!

Noté 2 sur 5 étoiles

Sleepobrace- don't bother!!

I received the package and on examination they were too bulky. When you put the braces in it's a huge piece of rubber and you have to hold it in place with your tongue or keep your mouth clamped together. This won't work unless you keep them in for prolonged periods of time and this is literally impossible to do. I tried them overnight but within a few seconds I was drooling and if you fall asleep and your mouth naturally parts it becomes loose and doesn't actually do anything to help straighten your teeth. I’ve had a retainer before which sits over your teeth and stays in place until you are ready to remove them, these just don't do that. They only seem like they are meant for the top teeth not both.
I have emailed this company at least four times to ask for a refund or partial refund seeing as I've opened one out of three but I haven't had any response. Poor service and poor product. I would not recommend to anyone.
To add to this review I am now nearly a year on and after many many requests for a refund or partial refund they have never come forward with anything or bothered to reply to any emails. Please don’t fall for this. This company is beyond useless!! Where is the 3 month refund if not happy, they just don’t want to give any money back so the reply was just to seem like they are replying but after that it stops. False advertising!

27 janvier 2023
Avis spontané
Logo de SleepObrace

Réponse : SleepObrace

We apologize for the bad experience with our product. Our recommendation is to wear the Sleepobrace for 2-3 hours during daily activities, just so that the jaw and teeth get used to it and its position, and then there would be no problems. We also offer a 3-month money-back guarantee if you don't see results within this period or it doesn't fit. Thanks for the feedback and we are always working on improving our services!

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