Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Customer service is shocking. We ordered a sample first and the brick slips looked perfect — a good mix of tones with red bricks included. However, when the full order arrived, over 60% of the brick... Voir plus

Noté 5 sur 5 étoiles

From ordering to collection first class 300+ tiles not one broken, all uniform looked at other suppliers but chose these guys, fantastic, would certainly use again. no samples ordered pics where very... Voir plus

Noté 2 sur 5 étoiles

Extremely expensive shipping and unnecessarily came on a pallet through separate haulage firm. Items were damaged on arrival (poorly packaged). Replacement items sent and these came through a differ... Voir plus

Noté 1 sur 5 étoiles

Awful experience! We ordered a blended palette, but after waiting 15 days for delivery, they sent bricks that were all basically the same colour. Despite providing multiple photos clearly showing the... Voir plus

À propos de l'entreprise

  1. Fabricant de briques
  2. Fournisseur de matériaux de construction
  3. Fabricant de carrelage
  4. Magasin de carrelage

Informations provenant de diverses sources externes

The Uks Largest supplier of genuine Brick Slips, offering free Next day delivery on orders over 10m2, free samples, supplying the retail and trade markets, Discounts available for trade and commercial orders, We keep a full range of accessories including adhesives and mortars.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

303 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Extra delivery charge

I needed 2 extra bags of the grout/ mortar mix as I could not find a the coverage any where on the website.This lead to me getting g a £50 delivery charge.After spending hundreds of pounds on my previous order I thought this was very unreasonable.

2 novembre 2021
Logo de Slipsfromstock

Réponse de Slipsfromstock

Thank you for your review. I am sorry to hear you have had issues although the coverage for the mortar is stated in the product information section.

Noté 1 sur 5 étoiles
Logo de Slipsfromstock

Réponse de Slipsfromstock

Sorry about the inconvenience you have been caused. We had momentarily run out of stock of bricks down at our samples unit. This has now been rectified and we will be doing our best to catch up on our missed orders.

Noté 1 sur 5 étoiles

Still ain't received item

Still ain't received item. And haven't been given a date or any idea when it's coming

1 novembre 2021
Logo de Slipsfromstock

Réponse de Slipsfromstock

Hi Leon, sorry about any inconvenience caused. We received a lot of samples requests towards the end of October which lead to us running out of stock at our samples unit. We have now rectified this issue and again apologise for this.

Noté 4 sur 5 étoiles

Samples review

Ordered a few samples which never arrived.

*updated*
My sample eventually arrived, a nice big sample so you could see the full effect of the Brick. One point to consider is maybe to send the review request after the samples arrive not before 👍🏽

1 novembre 2021
Logo de Slipsfromstock

Réponse de Slipsfromstock

Demand for samples was extremely high which lead to us running out of stock of bricks at our samples unit. We offer our most sincere apologies for this and we have now rectified this issue.

Noté 2 sur 5 étoiles

Poor service

Product is of good quality, shame the same can't be said for customer service. I have been left short of bricks as multiple of the items delivered were broken and offered no resolve other than to pay for another crate and a hefty £50 delivery fee. I was however offered 5% off which would amass a total of £1 discount, ensure if you have any delivery issues that you report these immediately and apparently need to take a single image showing all breakages which is not reasonable. Also be very aware that the delivery is kerbside, meaning I had a 200kg package left outside my 2nd floor apartment at a high street address.

30 octobre 2021
Noté 1 sur 5 étoiles

Poor customer service

I was really impressed when I visited their web site and discovered that i could get up to 4 samples for free, as it's much better seeing the product than just pictures on a computer screen, so I ordered 4.

They were very slow to arrive, and had a hand written note on the package saying "rest to follow". There were only 2 samples inside.

As I was ready to book my installation and just needed the slips, I sent them an email asking when the other two would be coming and whether when I placed an order the slips would be as slow to arrive as the samples, or were sent out faster because it was a paid for order. No response. I resent the email. No response. A week later and the other samples haven't arrived, so this morning I placed my main order with another company.

29 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Samples

Requested 2 samples of panels. I received them 3 or 4 days after requesting them .free p&P very satisfied with the service.

10 octobre 2021
Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, really nice product
Can't help you enough
Nathi is customer service I presume but can't be more helpful with your enquiries
Good customer focused company 👍

2 octobre 2021
Noté 5 sur 5 étoiles

Slip brick sample

I thought I would only receive one slip brick, but I received 7 stuck on hardwood, which gives an even better indication of what they’d look like and the slight difference in colours. I am really pleased with how they would look and will definitely be ordering them, once we’re at that stage of needing them.

2 octobre 2021
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, delivery was quick, slips were well packaged. Made a lovely feature of our chimney breast wall.

12 septembre 2021

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus