A really seamless service that saved me all the headaches of contacting people to change things over . Would highly recommend to all.
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Lisez les avis des autres
Promises a lot, does less. Only good for an individual, as you have to pay per household member. Can't go back in and review what was sent, just a pretty but useless dashboard. DVLA,... Voir plus
L'entreprise a répondu
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Voir plus
L'entreprise a répondu
Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société domotique
- Conseil
- Fournisseur d'électricité
- Aide à domicile
- Organisation non gouvernementale
- Compagnie des eaux
Écrit par l'entreprise
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Coordonnées de contact
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Royaume-Uni
- hello@slothmove.com
- slothmove.com
4,0
Bien
508 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy way to change my new details
7 novembre 2023
Avis spontané
This is a great idea although I they…
This is a great idea although I they don't give the option to notify my bank. I've been told they're working on adding it. Overall though, a good app.
1 novembre 2023
Avis spontané
It has cut down on the time I need to…
It has cut down on the time I need to make phone calls. Its a shame more companies were not signed up to it.
4 novembre 2023
Saved myself a lot of time and money
Made the whole moving home process a lot easier. One small payment which saved me a lot of time and money. Highly recommend.
2 novembre 2023
I don’t have the information required…
I don’t have the information required on my driving licence and can’t proceed
2 novembre 2023
Réponse de SlothMove
Hi there Margaret,
Thanks for reaching out 😊
For your security, we need these details to complete your move and I'm really sorry that you can't continue,
Can you contact our customer success team at hello@slothmove.com and they will be glad to remove the DVLA from your move or cancel and refund for you 😊
Whatever you decide, we're ready to help 🙌
All the best,
The SlothMove Team
Great idea but just not working
Great idea but just not working.
I signed up for sloth move thinking it would save me time and headaches. Instead, realised there's one a few services they could move for me.
The bigger issue is there is no easy way to contact support after setting up your case. So when they gave my electricity and gas provider the wrong moving date, it was a pain to get through to someone to action on this.
Instead of relaxing, I've been chasing for a reply and getting billed incorrectly by my former energy provider.
They need to get a lot sorted out for their business to work, unfortunately
10 octobre 2023
Réponse de SlothMove
Hi there Veronica,
I'm really sad to hear that you've not had a great experience,
We're the first service of our kind and are working hard to get more companies on-board all the time 😊
We'er super responsive by email and we're upgrading our dashboard to give our customers a lot of additional self serve options 🙌
I dropped a response to you yesterday regarding your updates:
"Hi Veronica,
I hope you're well today 😊
I'm just picking up the conversation and getting caught up,
- Your energy company
I wanted to let you know that we sent 2 updates to your energy company - both of them with the date of 04/11/2023. It seems that their customer service agent mixed up the day and month of the date sadly. This is an unfortunate error and a mistake on their part.
I've asked our tech team to format our dates with written months going forward.
- Other Updates
Because your move date was updated after some of your update notifications were sent off, some of your updates do show the 3rd, but not to worry - I have resent these updates with the correct dates.
Please do let me know if there are any problems and I'll jump on them right away!"
All the best,
Anna 😊
Save the stress!
I'm not sure how SlothMove popped up when I started on the dreaded list of those I needed to inform from utilities to dentist and all in between but I decided to use it and was the best value system ever. Very little left for me to do before I move in that respect and a huge weight off my mind. Thank you so much.
2 novembre 2023
Not very good with compute rs and every…
Not very good with computers and every time i phoned hrmc or pension was directed to go online and found it difficult sloth was easy to understand
1 novembre 2023
Easy set up and give me more time for…
Easy set up and give me more time for other things takes worry away
1 novembre 2023
Very helpful
30 octobre 2023
By quickly responding to my request
31 octobre 2023
Cost involved
Didn't clearly state that this is a service only if you subscribe.
DWP says to go to this website but doesn't tell you it's not free
31 octobre 2023
Réponse de SlothMove
Hey there! 👋
Thank you for your feedback ☺️
We're sorry to hear about this -at Slothmove transparency with regards to our pricing is a huge priority for us, so we're constantly developing new ways to disclose & convey our fee scale 🙌
Having investigated this for you I believe there may be some confusion; we are not affiliated directly with DWP, so we are not aware of any statement from them pointing you towards us. This may have happened because one of our articles is the first result for "DWP Change Address" on Google 🙌
If this is the case, it would explain why the pricing may not have been immediately clear -as you would have begun your Slothmove journey via an article rather than our homepage (which discloses our pricing) ☺️
Please feel free to get in touch with us via Hello@slothmove.com if you have any further questions regarding your move -we're here to help! 🦥
All the best,
Madock (Customer Success Manager)
Réponse de SlothMove
Hey there Jacqueline! 👋
Thank you for your feedback ☺️
Having had a look into your move with us, I'm happy to confirm that all of your updates have been distributed shortly after verifying your details as of October 29th -this means your all set! 🚀🎉
The turnaround displayed on your dashboard accounts for each service's internal turnaround for changes of address; our system accounts for each of these turnarounds individually, which means that everything is sent out in good time for your move 🙌
In short -please rest assured that your updates have been distributed as requested and there has been no delay in your updates 👍
If you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥
Good service and fast and easy set up :)
28 octobre 2023
Very convenient
28 octobre 2023
Avis spontané
Would not accept my Mobile No for some…
Would not accept my Mobile No for some reason entered it several times then suddenly all details went through I am not very experienced with on line so was very fed up by the time details were accepted.
27 octobre 2023
Processes not worth...
For the amount of time waiting for the process to complete, not worth...
A phone call to the government agency responsible would be quicker at no monetary cost...
6 octobre 2023
Absolutely it’s amazing i love it
25 octobre 2023
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