A really seamless service that saved me all the headaches of contacting people to change things over . Would highly recommend to all.
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Lisez les avis des autres
Promises a lot, does less. Only good for an individual, as you have to pay per household member. Can't go back in and review what was sent, just a pretty but useless dashboard. DVLA,... Voir plus
L'entreprise a répondu
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Voir plus
L'entreprise a répondu
Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société domotique
- Conseil
- Fournisseur d'électricité
- Aide à domicile
- Organisation non gouvernementale
- Compagnie des eaux
Écrit par l'entreprise
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Coordonnées de contact
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Royaume-Uni
- hello@slothmove.com
- slothmove.com
4,0
Bien
508 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Your system is stuck on my ‘change of…
Your system is stuck on my ‘change of address dvla’ and nobody is answering the helpline
27 septembre 2023
Réponse de SlothMove
Hey there Chris! 👋
Thanks for getting in touch ☺️
We're sorry to hear that you've had some issues getting in touch with us; we're a small team, so our live chat is only monitored during our working hours. This is why you may not have received a response 🙌
Having looked into this for you, it appears that you have provided us with your Driver's License Number rather than your Photocard number (the code located on the back of your card). This would mean that we are pending confirmation on the correct information on yourself before proceeding ☺️
Once we have this information, you'll be all set! 🚀 🎉
I'll be sending you an email with this information, so please feel free to get back in touch at your convenience 👍
Great service highly recommended
Great service highly recommended tell my friends good job
26 septembre 2023
Love the idea but……….
Love the idea but didn’t get on with the app. For example I didn’t pick charities as a group so couldn’t update my national trust membership and there’s no back button! Still had to advise a lot of businesses etc not covered by sloth.
18 septembre 2023
Réponse de SlothMove
Hey there Neil! 👋
We hope you're doing well ☺️
I'm just reaching out to say thank you for the fantastic feedback that you provided in your review! We're still growing as a company so this is a huge help in refining our customer experience 🙌
For a little bit of clarity: our form actually does offer the option to go back to previous pages, either via the back button on the form or via the in-browser back button 🚀
We appreciate that this may not have been clear initially, so I'm happy to confirm that we will be adding your additional requested services to your move free of charge! 🎉
If you could kindly reply to our email with a list of the additional services you would like then I'll be able to add these to your account right away 👍
Should you have any further questions, concerns or feedback then please don't hesitate to get in touch -we're here to help! 🦥
it's great being able to have one…
it's great being able to have one source point to do the changes of address. otherwise such a hassle
19 septembre 2023
Easy to use would recommend
14 septembre 2023
Disabled and limited speech
I’m disabled and this service is really helpful as I have limited speech.
13 septembre 2023
Easy-least & stress free
So far so good. The website was easy to use, I simply went through the list and ticked all the organisations that I wanted notified of my change of address. Within a few days they started to email me to either confirm that this had been done or to request confirmation from me that I had made the request. My move had been incredibly stressful and fraught with problems. At least SlothMove made this part easy-peasy.
12 septembre 2023
Simple address changes 👍🏻
Made changing my address at 3 organisations very easy. Clearly saved me a lot of time and effort.
11 septembre 2023
A nice move service if you don't mind paying
Pros:
> Great interface.
> Lots of options.
> Very smooth process.
Cons:
> Can't seem to add other options or services after the initial set-up and purchase. E.g. if you miss one, you can't go back without paying again.
> No indication that it's a paid-for service until you've submitted all your options for a house move.
8 septembre 2023
Réponse de SlothMove
Hey there Duncan 👋
We just wanted to take the opportunity to say thank you for the fantastic feedback! 🙌
We're still growing as a service and it's feedback like this that helps us make Slothmove the best it can be ☺️
Moving forwards we're actively looking into ways to make it clearer that we're a paid service, as well as looking into implementing an option to add services after sign up via your dashboard 🚀
Until then -please note that (once signed up) you can add any update, free of charge, if you get in touch with us via hello@slothmove.com; our advisors will be more than happy to help 🎉
Thanks again! 🦥
Madock (Customer Success Manager at Slothmove)
Réponse de SlothMove
Hi there Duncan,
Can you email us at hello@slothmove.com and tell us about your experience?
We're passionate about creating happy home moves and are excited to help you! 🙌
All the best,
The SlothMove Team
Very helpful and easy to do
1 septembre 2023
Excellent service
29 août 2023
Avis spontané
Support and reassurance when needed
So far I am really happy with the help and support I have received from SlothMove I hate dealing with official things and it really helps to have a centralised service able to deal with the forms etc.
I had a question and emailed that to SlothMove and got a reassuring answer within 24 hours I have peace of mind now and feel calmer and a lot less stressed.
I checked SlothMove out thoroughly before engaging with them and all is well this far. Many thanks .
22 août 2023
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