Smart Formations Avis 884

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Service was seamless and the advisor I spoke to was very knowledgeable and helpful. I will definitely recommend Smart formations for a well priced and curated service

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Smart Formations to set up a company with alphabet shares for a client, and the experience was excellent. The online process was very straightforward, thanks to a well-designed order form tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ronnie was absolutely amazing. 10/10 service. He was helpful, patient and resolved my issue so quickly. I cannot thank him enough. I He was efficient, professional, patient and knew his work.which I l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent Brilliant service, i got reffered to smart fomartions by a friend and they did a MLR check which came back very compliant after checking my documentation. I got certificate of incorporation... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de consultants commerciaux et informatiques

Écrit par l'entreprise

We are company formation agents and address service operators, authorised by Companies House to submit online applications. We are the same team that operates www.1stChoice-Formations.co.uk and have been involved in company formations since 2011. This site has been set up to provide heavily discounted limited company packages to first-time clients. We also offer VAT registration assistance, Certificates of Good standing and Apostille services. Our Holborn address service is in one of central London's leading business areas.

Form LTD Company With Address Service £62.99+VAT

Écrit par l'entreprise

Form LTD Company With London Office Address
Form your LTD Company with central London registered office address with FREE service addresses for directors and shareholders in the first year.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

884 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service was seamless and the advisor I…

Service was seamless and the advisor I spoke to was very knowledgeable and helpful. I will definitely recommend Smart formations for a well priced and curated service

27 avril 2026
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Réponse de Smart Formations

Dear Anthony,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

Superb service from start to finish

Superb service from start to finish. cannot fault the efficient simple way you handled this.

20 avril 2026
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Réponse de Smart Formations

Dear Mr. Mcleod,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 3 sur 5 étoiles

The PVC process was a nightmare.

The PVC process was a nightmare although companies house’s systems seem to be a problem.

10 avril 2026
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Réponse de Smart Formations

Dear Mr Marshall

We’re sorry to hear that you found the Personal Verification Code (PVC) process frustrating, and we appreciate you taking the time to leave feedback.

For clarity, the PVC process forms part of the identity verification regime introduced by Companies House in November 2025. As an Authorised Corporate Service Provider (ACSP), our role is to complete the verification checks and guide clients through the process, but the issuing and control of the PVC itself sits entirely with Companies House.

Since these new requirements were introduced, we have successfully completed a large number of verifications and company formations using this process, and in most cases it proceeds smoothly. However, where specific system constraints arise, they can unfortunately interrupt the normal flow, as happened here.

ORDER TIMELINE

3 February – 24 February: We worked with you to complete the identity verification process, including document collection, re-submissions, issuing the verification link, and completion of the live selfie and passport checks. A successful verification (“pass report”) was then received.
24 February: Companies House issued the PVC to the nominated email address (l*e@live.com**).

3–4 March: You advised that the PVC had not been received. We checked the system and confirmed that the email address provided was already linked to an existing PVC record.
As a result, Companies House could not issue or reissue a new PVC to that email address, and we advised that an alternative email address would be required to proceed.
March – early April: The process remained on hold pending a revised email address, as the PVC could not be reissued or overridden.
10 April: You contacted Companies House directly, and they were able to resolve the issue and provide the PVC.
Same day: Upon receipt of the PVC from you, we submitted the company formation without delay.

We fully recognise that this process can feel complex, particularly as key elements sit outside our control. However, the timeline above reflects that the verification was actively progressed and that the delay arose from system constraints within Companies House rather than the formation process itself.

Kind regards,
Smart Formations Team

Noté 5 sur 5 étoiles

The simplicity of the operations and the convenience of carrying them out remotely

For us, the possibility of being able to set up the new company remotely, without having to face additional expenses and travel, was a great asset, as well as the possibility of receiving the WISE account opening among the services offered.

10 avril 2026
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Réponse de Smart Formations

Dear Mr. Brandimarti,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

Always very helpful

7 avril 2026
Avis spontané
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Réponse de Smart Formations

Dear Client,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

Efficient and reliable service

I used Smart Formations to set up a company with alphabet shares for a client, and the experience was excellent. The online process was very straightforward, thanks to a well-designed order form that made it easy to provide all the necessary information correctly. The turnaround time was impressively fast, which made the whole process even smoother.

Thank you for such an efficient and user-friendly service!

26 mars 2026
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Réponse de Smart Formations

Dear Client,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

The service received from smart…

The service received from smart formations was prompt and straightforward.
The customer service was good as well, calls was answered promptly with issues resolved on time.

6 février 2026
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Réponse de Smart Formations

Dear Ifeoluwa,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 2 sur 5 étoiles

No indication of extra charges when…

No indication of extra charges when filing original details. Long delay in receiving company details

16 février 2026
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Réponse de Smart Formations

Dear Mr Darnbrough,

Thank you for your review.

We are sorry that this order did not proceed as smoothly or as quickly as expected.

You are registered with us as a professional user/agent. For some time, an agent surcharge (currently £6 + VAT, soon to rise to £7.20 + VAT) has applied to all agent orders and is stated on our website. However, this had not been consistently enforced on some of your previous orders. That inconsistency understandably caused confusion when it was applied in this case and contributed to delay while the additional payment was requested and processed.

Although the surcharge payment was logged on 6 February, the order was not progressed as promptly as it should have been. This was due to an internal oversight on our part while finalising the correct package and pricing position. The company was submitted to Companies House on 13 February, and we accept that this delay was avoidable.

There were no additional charges beyond our published agent pricing structure, but we appreciate how the change in enforcement may have felt unexpected.

We value your continued use of our services and regret that this transaction did not reflect the standard you have previously experienced. We are reviewing our internal processes to ensure clearer and more consistent application of agent pricing going forward.

Kind regards,

Smart Formations

Noté 5 sur 5 étoiles

professional and consistent

As always a consistent and professional experience

13 février 2026
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Réponse de Smart Formations

Dear Client,

Thank you for taking the time to post your review.

Regards,
Subir, on behalf of the Admin team

Noté 5 sur 5 étoiles

Really fast and straightforward experience

I've had a really fast and straightforward experience registering my company as well as setting up company's and director's addresses. The pricing is very competitive especially considering how pain-free the process is.

27 janvier 2026
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Réponse de Smart Formations

Dear Mrs. Seaman,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

Good communication

Good communication, friendly staff, prompt service. Would use again

11 décembre 2025
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Réponse de Smart Formations

Dear Mr. Howe,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

26.11.2025

great company, I recommend it, I really liked it

24 novembre 2025
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Réponse de Smart Formations

Dear Mr. Turgunboev,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

So easy to form your own company

Simple, straightforward and quick

2 décembre 2025
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Réponse de Smart Formations

Dear Stephen,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Any issues were communicated immediately. Great service +++ Thank you Minesh

14 novembre 2025
Avis spontané
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Réponse de Smart Formations

Dear Mr Davda,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .

Regards,
Subir, on behalf of the Admin team

Noté 1 sur 5 étoiles

Rude Live Chat and terrible service

Rude Live Chat and terrible service. Asked the live chat about the some of the registered address and service address services and they were extremely rude and non helpful. Stating "We did not force you" to buy our services when i wanted to just find out about how it worked. Filled out all the details but didn't proceed as it costs nothing to be polite, especially when it comes to customer service.

12 novembre 2025
Avis spontané
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Réponse de Smart Formations

Dear Mr Gordon,

Thank you for your feedback. We’re very sorry to hear that you felt the live-chat interaction was rude — that is absolutely not the experience we want anyone to have.
We’re not disputing your account at all, but your comments do come as a genuine surprise to us. They don’t reflect the tone or service levels mentioned in our other reviews, nor the standards we set for our support team. Because of that, we would really like to look into this properly.
We haven’t yet been able to identify the chat you’re referring to, so if you could email us at admin@smart-formation.co.uk with the approximate date and the name used, we will investigate this fully and address any issues. We also want to make sure you get the clear, polite information you were looking for about our registered office and service address options.
Thank you again for bringing this to our attention — we take feedback seriously and appreciate the opportunity to put things right.

Regards,
Subir, on behalf of the Admin team

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