This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Voir plus
L'entreprise a répondu
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Voir plus
L'entreprise a répondu
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Voir plus
L'entreprise a répondu
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... Voir plus
L'entreprise a répondu
Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... Voir plus
L'entreprise a répondu
Informations provenant de diverses sources externes

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The process was explained to me very clearly by Josh before our things were collected and stored.
When we wanted the contents brought to our new address it went through seamlessly. Richard and Alfred who delivered our furniture and boxes deserve special praise as they were both friendly and professional.

Réponse de Smartbox - Sydney
They were very professional, efficient and helpful. The team from the office to the delivery person was great. They communicated well when the storage box was to be delivered and the picked up time.
I would definitely use them again. Their pricing was reasonable.
Thank you
Maria Pham

Réponse de Smartbox - Sydney
no hidden cost or fuel levies, a lot cheaper than the competitors, fits in an average driveway. Driver was lovely and experienced in reversing, operations team was very helpful and accommodating. Loved the convenience of carefully packing your personal items with care.

Réponse de Smartbox - Sydney
Compared to their competitors Smartbox is a dream. Courteous, reliable, sensible, on time, easy to deal with, they were great across the team…Richard, Josh, John are all good guys.and they gave us a couple of handy tips that made our move super smooth and cost effective…not the cheapest but arguably the best for our needs.

Réponse de Smartbox - Sydney
We had a great experience with smartbox, friendly customer service with simple, easy to understand process. We would definitely use them again in future.
Aziz

Réponse de Smartbox - Sydney
This company is totally professional
from the time the pickup arrived to when it was completed
Recommend
JK

Réponse de Smartbox - Sydney
Very reliable, professional service.
The staff are very friendly. The Removalist’s arrived on time, we’re very kind and always checked in with me while they were loading my furniture.
This is the second time I have used this storage facility and they do not disappoint. Highly recommended.
Thank you to all the staff :)

Réponse de Smartbox - Sydney
I had my furniture stored for 13 years; when boxes were opened I found they were almost as when they went in; only a table leg was a bit scratched but believe this happened when furniture was delivered not while in storage. I found Smartbox Team responsible for the delivery very professional & would have no hesitation to use them again.

Réponse de Smartbox - Sydney
Very efficient, polite and excellent service provided by the two staff members (Mote and Richard). They handled the move perfectly. They came on time and moved everything to my satisfaction.

Réponse de Smartbox - Sydney
I would highly recommend and already have as being with them these last 3 years all I have had is a great experience easyto access friendly helpful staff and service and reasonably priced definitely use them again if I needed to

Réponse de Smartbox - Sydney
Friendly service, prompt delivery and assistance with extra storage unit without notice. Staff are are great and the manager John is very friendly and extremely helpful and supportive.

Réponse de Smartbox - Sydney
While experience has been reassuring, professional and easy. I think its reasonable coastwise also. Thanks all involved. All good so far.

Réponse de Smartbox - Sydney
The staff at Grace were excellent and went beyond the normal to support in transferring my goods out of my storage box, their extra care, concern and help was greatly appreciated thank you

Réponse de Smartbox - Sydney

Réponse de Smartbox - Sydney
Guys were on time, very polite, worked hard and nothing was an issue. Keep up the great work smart box.

Réponse de Smartbox - Sydney
We had a great experience with smart box. Not only did we save money by using them rather than a traditional storage warehouse, but when we needed to revisit our storage the staff were very helpful and friendly. Five stars

Réponse de Smartbox - Sydney
I stored my belongings with Smartbox while I went travelling around Australia in a campervan with my dog in 2022. From the outset they were the consummate professionals and super friendly to boot.
We’ve returned to sydney and our goods were returned to our front door with a stand out team of young guys that carried my belongings safely up to our new home.
Throughout my experience, every email, phone call and conversation showed the wonderful culture of this company and I would not hesitate to say to you to use them for your storage and moving needs without any hesitation.
Stop scrolling, just book them.
I definitely will for my next adventure.

Réponse de Smartbox - Sydney
It was an easy transition for me to organise storage in an urgent situation. I needed flexibility upon return as well. The Smartbox team went above my expectations in ensuring my requirements were accommodated.
Thank you very much Smartbox team.

Réponse de Smartbox - Sydney
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.