Originally started as a very bad experience where I purchased a frame that ended up being discontinued. Tried my luck again and got my second option, delivery time was very quick, already adapting to... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quick delivery. Did not pay an custom duties or courier / shipping costs. The perfect frame. Was reassured by customer service should the frame not suit me, I have 100 days to return. (Of course with... Voir plus
The online shopping experience was user friendly and easy. Really loved the ‘try on’ feature and face shape recommendations, which was very helpful in choosing the right frame for me, and knowing exac... Voir plus
I needed a replica of my current frames asap, found the exact make and model. Love the "try it on" feature. The site allows measuring PD as well as face shape and provides proper dimensions of fr... Voir plus
À propos de l'entreprise
- Grossiste en lunettes
- Fournisseur de lentilles de contact
- Centre d'ophtalmologie
- Boutique d'accessoires de mode
- Opticien
- Magasin de lunettes de soleil
Informations provenant de diverses sources externes
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses South Africa Details
Écrit par l'entreprise
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Coordonnées de contact
Nouvelle-Zélande
- servicemanager@smartbuyglasses.co.za
- smartbuyglasses.co.za
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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easy ordering experience
10 avril 2026
Genuine glasses though delivered from HK
I felt conned by this website when I was contacted by a courier about customs - the site is Hong Kong based and not in South Africa. However, the Vuarnet sunglasses delivered are genuine and were reasonably priced for the brand. As they cost more than R500 I dont understand how I wasnt charged duty by South African customs. I feel there is some dishonesty in their customs declarations. Just be aware.
12 avril 2026
I live in South Africa and the delivery…
I live in South Africa and the delivery was within 5 days and it was a great product. I searched the serial number of my last glasses and they delivered them. Just tranferred the lenses because I broke the frame. Best option. Highly recommend
8 avril 2026
The process was super efficient and…
The process was super efficient and smooth. My sunglasses arrived in mint condition. Would definitely purchase through them again!
8 avril 2026
Was easy and fast
4 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
In process of resolution for incorrectly supplied lenses
Following an incorrectly supplied set, SmartBuy Glasses has reached out to me and offered fair and reasonable alternatives and compensation to rectify the error. I am currently in the process of finalising the issue. I will update my review to 5-Stars once the matter has been fully resolved. At this point I can highly recommend the company, based on my experience thus far.
3 avril 2026
Avis spontané
Réponse de SmartBuyGlasses
Hi Udesh,
I regret to learn about the issues with your lenses and our delayed response. I want to look into this matter and ensure you're assisted.
I’ll send a private message shortly with additional details to assist you further. Your patience is appreciated while I look into the best options for a replacement or a refund.
Sincerely,
Elveen
UPDATE: Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
-Update-
Hello Udesh,
I've sent you an important email about this order. Please check your spam / junk emails if you can't find it in your inbox.
I hope to hear from you soon!
Sincerely,
Ellen
UPDATE:
Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
Value for money!!!
I love my sunglasses,great quality not fake n worth every cent spent.Package secured n arrived on time,customs process was seamless.Will definitely be buying again
1 avril 2026
Excellent experience.
Great service and communication from order, tracking, delivery and quality.
21 mars 2026
Excellent service 👌🏼
Bought my frame on the 22nd of March, delivered to my door in morning on the 26th. Mind you i selected free delivery. They arrived quickly 😁😁. Am a happy customer, I’ll be buying again.
26 mars 2026
The delivery was seamless and the…
The delivery was seamless and the quality of the product was beyond my expectations
24 mars 2026
Good quality glasses
Good quality glasses, nice case. Didn’t like different people responding every email asking for the same thing but it got sorted out. Definitely worth it.
24 mars 2026
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