Smarter Home Store Avis 181

TrustScore 2.5 sur 5

2,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... Voir plus

Noté 2 sur 5 étoiles

When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... Voir plus

Noté 2 sur 5 étoiles

Cant figure it out. But that’s my fault. Everything else is fine.

L'entreprise a répondu

À propos de l'entreprise

  1. Smart shop

Informations provenant de diverses sources externes

Online retailer of smart home technology products, making your home a connected home.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Defective product, no warranty support

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly.

The seller refused to provide warranty service, using the fact that I attempted to resolve the issue myself by inserting a battery as a reason to avoid their mandatory warranty responsibility.

Communication was poor: the online contact form did not work, and the phone number listed on the website was incorrect.

Very disappointing experience. I cannot recommend this seller.

29 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I recently visited the Smarter Home…

I recently visited the Smarter Home Store website to buy WiFi extenders for my new home and found the platform very easy to use and navigate. I had some questions about my order and spoke to Susan, who was incredibly helpful and knowledgeable about the products. She offered excellent advice and helped me find the best option for my needs. The delivery was prompt, and all items arrived well-packaged. The customer service was outstanding, and I would highly recommend Smarter Home Store for anyone looking to upgrade their smart home products. The Deco P9 is a great choice for new builds! Overall, a great experience, and I look forward to shopping there again. 4 stars!

15 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

great experience

14 juillet 2022
Avis spontané
Logo de Smarter Home Store

Réponse : Smarter Home Store

Hi Ryan, I think that you may have posted a TrustPilot review on the wrong website! At Smarterhomestore.com we sell smart home technnology products like Smart Bulbs, smart doorbells, smart speakers etc as well as Networking products. We do not sell blinds!! We are sorry that you have had a bad experience but delighted that it was not with us!!! We hope that you have your issue resolved with the retailer you purchased from and wish you a great weekend.. Best wishes from the team at Smarter Home Store Ltd.

Noté 5 sur 5 étoiles

Super fast delivery after purchase

Super fast delivery after purchase. Very happy to buy from this company and also very happy with my TP link. Thank you

14 avril 2022
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Réponse : Smarter Home Store

Alan, Thanks for your review and for your positive feedback - always good to hear back from customers. We are delighted to hear that you are happy with our service but more importantly that you are happy with your new TP-Link Range Extender, Thanks for shopping with us.

Noté 5 sur 5 étoiles

Excellent service

I spoke with one of the tech team who advised me the best option. I ordered the following day and it was delivered promptly.

8 avril 2022
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Réponse : Smarter Home Store

Thanks for taking the time to send us your review and we are delighted that you are happy with our service! It's always good to talk though the issues - this helps us to help you pick the right product. We have no doubt that the TP-Link Deco M5 will get you everything you need in terms of seamless connectivity moving forward. Have a great weekend.

Noté 5 sur 5 étoiles

Excellent service and the Tapo camera…

Excellent service and the Tapo camera is working perfect, I'll definitely be getting another one

19 mars 2022
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Réponse : Smarter Home Store

Delighted that you are happy with everything John, especially the TP-Link Tapo products. Thanks for taking the time to send us a review.

Noté 5 sur 5 étoiles

Great advice and product.

Many thanks for great advice about choosing the product and set up. Efficient delivery and best of all the boosters worked really well.

5 mars 2022
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Réponse : Smarter Home Store

Delighted that the TP-Link Deco P9 is working so well for you and that you are happy. Thanks for shopping with us at www.SmarterHomeStore.com

Noté 5 sur 5 étoiles

Fast efficient service and very good…

Fast efficient service and very good technical advice provided by Susan

1 mars 2022
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Réponse : Smarter Home Store

Thanks for your review and we are delighted that you are happy with our service and your new TP-Link Deco P9 Mesh Wifi System. www.smarterhomestore.com

Noté 5 sur 5 étoiles

Very happy overall

Very happy overall. Quick delivery and easy to set up. Wi Fi is working brilliantly now, we're very happy.

15 février 2022
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Réponse : Smarter Home Store

Hi Kelly, delighted to hear that your TP-Link Deco E4 is working so well for you and that your Wifi is working so well. Thanks for shopping with us!

Noté 5 sur 5 étoiles

Very helpful and knowledgeable, easy to deal with.

Website very easy to use and navigate. Was looking for Wifi Extenders for a new build, ended up talking to Susan in there over an issue with the original order and through talking to her ended up finding a better option for my situation. She was lovely to deal with and had great knowledge of the products and made the whole process easier.
Would definitely recommend the Deco P9 for anyone with a new build.

2 février 2022
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Réponse : Smarter Home Store

Thanks for taking the time to post a review and we are delighted to hear that you are all up and running with the TP-Link Deco P9 - a great solution for your issue and a great product all round.

Noté 4 sur 5 étoiles

Very happy with the service and…

Very happy with the service and product. No complaints

25 janvier 2022
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Réponse : Smarter Home Store

Hi Jason,
Thanks for shopping with us and taking the time to send us a review. We are delighted that you are happy with your TP-Link Deco M5 - a super product, gives such great connectivity in the home.

Noté 5 sur 5 étoiles

Had it in 2 days ,

Had it in 2 days ,
great to deal with .

25 janvier 2022
Logo de Smarter Home Store

Réponse : Smarter Home Store

Thanks for the review Sean and no doubt the TP-Link Deco E4 has improved your wifi coverage.

Noté 5 sur 5 étoiles

Hi all I would highly recommend smarter…

Hi all I would highly recommend smarter home store to purchase any smart product for your home . They will advise you with the best advice and no pressure . They stock all the current brands you need to update your home . The website is user friendly and secure . I contacted them regarding WiFi extenders and the advice I got was just excellent. They go above and beyond for the customer. 10 stars would highly recommend them.

17 janvier 2022
Avis spontané

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