Smartlending Avis 31

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Brock was wonderful. She really took the time to understand my situation and gave me peace of mind throughout the entire loan process.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was hesitant to call for a loan because I do not have perfect credit and am on a fixed income but I contacted Smart Lending and was quickly connected with Zach who walked me through the whole proces... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Smart Lending approach made our decision easy. We had several loan options to choose from and their credit department walked us thru every step of the way. White glove treatment with a personal... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Smartlending is a trusted leader in financial services, dedicated to simplifying the complex world of personal loans. We understand that navigating today's loan marketplace can be overwhelming, and we're here to guide you every step of they way. With a passion for transforming lives, we empower Americans to overcome financial challenges and build a brighter future.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I don’t usually leave reviews

I don’t usually leave reviews, but this experience pushed me to speak up.

I have been dealing with a financial dispute with this company and it has been extremely frustrating. From the beginning, things did not feel right. The results they provided did not match my situation and raised serious concerns for me.

I reached out multiple times through email, clearly explaining my issue and asking for a proper resolution. I was not asking for anything unreasonable, just clarity and a fair solution. Unfortunately, I was met with silence. No response, no follow-up, nothing.

What makes this more concerning is that this is a financial service. When people trust a company with matters like this, they expect transparency, accuracy, and communication. In my case, none of these expectations were met.

This whole experience has caused unnecessary stress and left me feeling ignored as a customer. It feels like once they provide their result, they are no longer interested in helping you resolve any issues.

I sincerely hope they improve their customer support and start taking customer concerns seriously, because right now, I cannot recommend this service to anyone.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m grateful for their guidance and…

I’m grateful for their guidance and professionalism. They made the process simple.

28 septembre 2025
Avis spontané
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Réponse : Smartlending

Hello Hazel,
Thank you for your kind words! We're so glad that our team made the process simple for you and provided guidance.

Noté 5 sur 5 étoiles

Zach helped me navigate a loan…

Zach helped me navigate a loan application with ease. He was professional, clear, and very supportive. I would absolutely recommend him and SmartLending.

4 octobre 2025
Avis spontané
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Réponse : Smartlending

Hello Hunter,
Thank you for your recommendation! We're so happy that Zach was able to guide you through the process with professionalism, clarity, and a supportive nature. We'll be sure to pass your words along to him!

Noté 5 sur 5 étoiles

The service was reliable

The service was reliable, friendly, and fast.

7 juin 2025
Avis spontané
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Réponse : Smartlending

Hello Clifton,
Thank you for your kind words! We're so happy that you found our team to be prompt, friendly, and reliable.

Noté 5 sur 5 étoiles

I appreciate their honesty and…

I appreciate their honesty and professionalism.

23 août 2025
Avis spontané
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Réponse : Smartlending

Hello Arnold,
We truly appreciate your kind words and are glad that our honesty and professionalism stood out to you!

Noté 5 sur 5 étoiles

SmartLending helped me when others…

SmartLending helped me when others couldn’t.

11 juin 2025
Avis spontané
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Réponse : Smartlending

Hello Howard,
Thank you for your feedback! We're so happy that you felt our team was there for you when others couldn't.

Noté 4 sur 5 étoiles

The process was quick

The process was quick, efficient, and stress-free.

4 juin 2025
Avis spontané
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Réponse : Smartlending

Hello Gordon,
Thank you for your review! We're happy that the process felt quick and stress-free for you.

Noté 5 sur 5 étoiles

SmartLending went above and beyond to…

SmartLending went above and beyond to help me.

5 mai 2025
Avis spontané
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Réponse : Smartlending

Hello Harold,
Thank you for your feedback! We're so glad to hear that you felt that we went above and beyond to help. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

No stress

No stress, no confusion, just straightforward lending.

12 mai 2025
Avis spontané
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Réponse : Smartlending

Hello Walter,
Thank you for your review! We're happy that the process was stress-free and straightforward.

Noté 5 sur 5 étoiles

The online application was…

The online application was user-friendly and fast.

12 juillet 2025
Avis spontané
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Réponse : Smartlending

Hello Terry,
Thank you for your feedback! We're glad that you found the online application fast and user friendly.

Noté 5 sur 5 étoiles

David was extremely thorough when…

David was extremely thorough when helping me refinance my loan. He explained every part of the process, from the rates to the repayment terms, in great detail. Thanks to him, I now have a much better financial arrangement.

18 mars 2025
Avis spontané
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Réponse : Smartlending

Hello Jonathan,
Thank you for your thoughtful feedback! We're so glad that David could make the process clear and beneficial for you.

Noté 5 sur 5 étoiles

Easy application and excellent guidance…

Easy application and excellent guidance from start to finish.

9 juillet 2025
Avis spontané
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Réponse : Smartlending

Hello Albert,
Thank you for your kind words! We're so pleased to hear that the application process was easy and that our guidance supported you from start to finish. We're glad that we could make the experience smooth for you.

Noté 5 sur 5 étoiles

Their customer service really sets them…

Their customer service really sets them apart from other lenders.

5 juin 2025
Avis spontané
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Réponse : Smartlending

Hello Lawrence,
Thank you for your kind words! We're thrilled to hear that our customer service stood out and made a difference for you.

Noté 5 sur 5 étoiles

Highly recommend

Smart lending not only met my expectations but exceeded them. My consultation was quick and stress free.

29 août 2025
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Réponse : Smartlending

Hello,
Thank you so much for recommending us! We're thrilled to hear that your consultation was quick, stress-free, and even exceeded your expectations.

Noté 5 sur 5 étoiles

The application process was…

The application process was straightforward, and I felt supported the entire time.

1 septembre 2025
Avis spontané
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Réponse : Smartlending

Hello Charles,
Thank you for your feedback! We're so glad to hear that the application process felt straightforward and that you felt supported throughout the process.

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