Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Sellerie-bourrellerie
  2. Fabricant

Écrit par l'entreprise

Dynamic saddle system for horse and rider comfort, performance and welfare. The innovative award-winning SMART saddle range offers unparalleled horse : rider synchrony, adjustable rider balance and long-term fitting solutions. Research-led, for the discerning rider, the patented designs combine the benefits of SMART FlexTech with traditional close-contact feel for improved horse and rider welfare and performance. SMART saddles are available in a range of different styles and sizes for the rider, and two distinct base panels to suit different horse back shapes. The fully flexible, semi-modular system ensures that any horse & rider combination can be accommodated comfortably.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Hugely disappointed with SMART bought…

Hugely disappointed with SMART bought an elite dressage saddle and it has made my pony's back worse. Their customer service is awful. They ask you to get reports from professionals then disregard them to suit their own narrative. They pretend they are going to 'help' and work with you but do the opposite Would never recommend them. Got warmed by other saddlers not to use them wish I had paid attention. Beware of just relying on their Facebook for a non biased review they delete all negative and then block.

14 avril 2026
Avis spontané
Logo de SMART Saddles

Réponse : SMART Saddles

We’re very sorry to hear that you feel disappointed with your experience.

We take both customer feedback and horse welfare extremely seriously, and always review any professional information provided as part of our assessment process. Our aim is to work constructively with owners, SMART Advisors and other professionals involved in their horse’s care to ensure the best possible outcome for the horse.

Having reviewed all the information provided and offered ongoing support and further assessment options, we remain willing to continue discussing this with you directly.

Please feel free to contact us at any time if you would like further assistance.

Noté 5 sur 5 étoiles

I've purchased a few brand new saddles…

I've purchased a few brand new saddles before, but the only one that truly suits my needs and my horse is the Smartsaddle. It consistently provides a perfect fit, and my horse performs wonderfully with it!

1 janvier 2026
Avis spontané
Logo de SMART Saddles

Réponse : SMART Saddles

We're so pleased to hear how well your SMART Saddle is working for you and your horse. Thank you so much for taking the time to write a review, we love to hear of the positive differences that SMART Saddles make to horses and riders all over. Happy riding!

Noté 5 sur 5 étoiles

I bought a Smart saddle some years ago …

I bought a Smart saddle some years ago to be sure that a back issue in my horse was not going to be made worse by his saddle. I had it fitted. It was comfortable for both of us right away, and the saddle transferred easily to my current horse. He is older with some arthritis but you would not guess that to see him work. I school and hack in the Smart saddle and rate it very very highly for both his comfort and mine.

14 juin 2025
Avis spontané
Logo de SMART Saddles

Réponse : SMART Saddles

Thanks so much for your review! We are pleased to hear that the SMART Saddle has been so comfortable for both you and your horses.

Noté 5 sur 5 étoiles

I've just bought my used new smart GPS…

I've just bought my used new smart GPS Saddle, we're getting used to it being so different and if I want to have a saddle saver I need to buy the Heather Moffat suede saver, I'm trying to go without atm although It's difficult as I don't have much 'cushioning' down on the seat area.

7 novembre 2024
Avis spontané
Logo de SMART Saddles

Réponse : SMART Saddles

Thanks for your 5* review! Please don't hesitate to reach out if you need advice with fitting and balancing your saddle for both horse and rider comfort 🙂

Noté 5 sur 5 étoiles

Excellent knowledgeable fitting

Excellent knowledgeable fitting, great follow up and a very happy horse and rider

19 novembre 2024
Logo de SMART Saddles

Réponse : SMART Saddles

Thanks for leaving a review, we are delighted to hear that you and your horse are happy in your SMART saddle!

Noté 5 sur 5 étoiles

A saddle that fits!

I have bought a couple of brand new saddles, the only one that works, is my Smartsaddle, it fits stays a good fit and my horse goes well in it!

18 septembre 2024
Logo de SMART Saddles

Réponse : SMART Saddles

That is great to hear, thank you.

Noté 5 sur 5 étoiles

improved back symmetry

My mare has improved in her symmetry over her back unbelievably since getting her smart saddle

18 septembre 2024
Logo de SMART Saddles

Réponse : SMART Saddles

That is so great to hear - thank you for your review.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Quick service and helpful. Love the saddles.

18 septembre 2024
Logo de SMART Saddles

Réponse : SMART Saddles

Thank you for your review - enjoy your SMART Saddle!

Noté 5 sur 5 étoiles

Fantastic saddles

Fantastic saddles, I very much wish that I had discovered SmartSaddles before now. The difference in my horses is so good to see and feel, no more cold backs or grumping when girthing up. I feel like the whole riding experience is better for them and me. Now I will say that I am purely a happy hacker, my discipline is......riding because I love the company of my horses. That is it. If you, like me want the best for your horses and seriously can't deal with all the complications that come with modern day saddles then I highly recommend having a go with a SmartSaddle.
Amanda

24 juillet 2024
Logo de SMART Saddles

Réponse : SMART Saddles

Thank you for your review! We are pleased that you and your horses are enjoying SMART Saddles.

Noté 5 sur 5 étoiles

Very happy to recommend xx

I have always been wary about treeless saddles and only through a friends enthusiasm was I convinced to at least speak to a Smart Saddler (as these saddles were in a different league apparently). To be honest I just gave in and the saddler came with a hunter/jumper for me to try. Needless to say Smart didn’t get it back!! My horse instantly moved so much more freely and the saddle naturally put me in a better position. I can’t emphasise enough how much difference this saddle has made! The fact I can put it on my other horses with a different shim set up is an added bonus for me too. The only negatives I can think of is that the brown leather is very dark almost black so you’re going to have to use black stirrup leathers to match and their saddle pads are limited in colours and have their massive logo emblazoned on it which is not to my taste. I’ve had Velcro sewn on to my existing CC pads so I can have what I prefer. I’ve had the saddle 3 months now and still very very happy to recommend!

16 septembre 2024
Avis spontané
Logo de SMART Saddles

Réponse : SMART Saddles

Thank you so much for your review, we are pleased you chose to try a SMART Saddle for your horse!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus